The condo itself exceeded our expectations except that the dryer did not work. It may not seem like a big deal to most but, with 3 kids and needing to dry our beach towels everyday, it was a huge inconvenience for us. We notified maintenance the first day and they never even came and looked at the dryer out of our 9 days there. They said they were sending another company one day and gave us a 2 hour window. We waited in the condo from 1 to 3 that day wasting our precious time away from the beach and no one ever showed up. I called them again the next day and they said they would look into it. Never heard from them again. Then, one night, the people in the condo above us were yelling, stomping around, and partying on their balcony until 1am so we called the after hours number numerous times with no answer. I left a voicemail and no one ever called back. We eventually had to call the police. The next day, I called to tell them I wanted to leave and I wanted my money back because my family was up all night that night. They have never returned my call to this day. The elevators are a different nightmare. At least one if not 2 of the 3 were broken down everyday causing extreme delays and we got stuck in one of them at one point on the 20th floor. The beach chair service was also terrible. It wasn’t included in this condo so we paid extra and the person who ran it was too busy surfing or doing whatever else he was doing to help with anything. Then, if we weren’t standing at our chairs to get our things when he came to put them away, he would throw all of our things in the sand. I would never stay in this condo building again and will be careful to never rent from Best Beach Getaways ever again.