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Opiniones de Sunbird Suites by Royal American Beach Getaways

3.5 out of 5
Sunbird Suites by Royal American Beach Getaways
9850 Thomas Drive, Panama City Beach, FL

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 15 de 82 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 26 de 82 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 20 de 82 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 82 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 82 opiniones" "

6.8/10

Limpieza

6.6/10

Servicio y personal

6.0/10

Servicios

6.4/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Carmen

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Exelente ubicacion.
Exelente ubicación, el edificio en general necesita más mantenimiento y así la limpieza sería mejor, pero fue una buena estancia para un fin de semana.
Se hospedó 2 noches en julio de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 4 noches en septiembre de 2018

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Good view nice place
Se hospedó 5 noches en octubre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
It was on the beach...I didnt like the after hours process. To complicated.
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2018
Respuesta de Katherine, el 20 sept. 2018
Thank you

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 6 noches en septiembre de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

8/10 Bueno

Victoria, Rosharon Tx

Le gustó: Limpieza
The place was not very clean. Sand in the bed and the couch. No wifi, the laundry facility smelled like old stinky shoes. The code to get in the gate would not work, had to climb over the fence.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

10/10 Excelente

Sam, Laurel, IN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I loved the beach location and that it was a resort beach
Se hospedó 4 noches en agosto de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

8/10 Bueno

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Average but good location
It was an average stay 3/5 stars like it says.
Se hospedó 3 noches en agosto de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

8/10 Bueno

Whitney

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
No frills condo that needs upgrading
Condo needs a thorough cleaning. Upgrading a few things and a coat of paint would really help as well. When we arrived there was an issue with the toilet so we had to wait for maintenance to fix it, which took an hour after checkin time. The hotel pool was super cold, and there was no hot tub which I was unaware of. As far as the area, its toward the east and of PCB, right past Pineapple Willy's. It was less crowded so its a very good place on the beach to be.
Se hospedó 4 noches en agosto de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great on the beach location
We enjoyed our stay. Only complaints were, it was a little out dated our TV in the room did not work at all. I also wish it came with a broom or mop to clean our daily mess. If your staying a good amount of time I recommend bringing cleaning supplies.
Se hospedó 6 noches en agosto de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

6/10 Aceptable

Tabatha, Indianapolis

Le gustó: Servicio y personal y comodidad de las habitaciones
The room was great for the price I paid as far as the view went. The bed was horrible and our shower drain was clogged so when you tried to shower it was stopped out.
Se hospedó 5 noches en agosto de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room had no dry wall on the wall by the sliding door, stains on carpet, frig wasn't working when we got there, called maintenance about ac not working, missing blinds on door- wish i could show pictures!
Se hospedó 4 noches en agosto de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

10/10 Excelente

Heather, Nashville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The view was amazing!! Check in was very easy! Next door to a great bar!
Se hospedó 5 noches en julio de 2018
Respuesta de Katherine , el 20 sept. 2018
Thank you

10/10 Excelente

Brittany, jonesville sc

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
It was a verynice stay. We will be coming back to stay! Great view from our room.
Se hospedó 5 noches en julio de 2018

8/10 Bueno

Thomas

Se hospedó 2 noches en junio de 2018

6/10 Aceptable

ashley, illinois

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Great view, out dated unit
The location and view of our room was amazing! However the unit was very out dated and felt like it hadn’t had a good clean in a while. The carpeting looked like it hadn’t ever been cleaned which made it feel gross. We actually ended up going to Walmart to get a bed set so I could sleep without feeling grossed out.
Se hospedó 2 noches en junio de 2018

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
There was a ceiling tile missing in the kitchen so you saw pipes and duct work. Knobs were missing on kitchen cabinets, the sliding door to the balcony had a broken handle that made it hard to go in and out, the couch was completely worn out. There was evidence that it had been repaired in the past, but it just needs replaced. The bed inside the couch would not lay flat and could not be used and the mattress was worn out. The shower was slow draining. The carpet was worn out and dirty. There is a beautiful view from the balcony, the location is good, parking was good and we felt safe at the location. The check in office was good and helpful. However, the unit is very neglected and we would not want to stay there again.
Se hospedó 4 noches en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2018

6/10 Aceptable

Ernie, South Carolina

No le gustó: Servicio y personal y condiciones de la propiedad
The unit we stayed in was outdated and needed some upkeep. The drain in the shower did not drain properly. The carpet was very old and needed to be changed out. WIFI was confined to just one small area around the pool without any coverage in the rooms. Detailed instructions needed about check-in were not provided. The location was good and beach access was also good.
Se hospedó 6 noches en mayo de 2018

10/10 Excelente

Jacqueline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Girls getaway
Very relaxing and enjoyable, need to upgrade can opener in East 712, also could not use laundry due to dead rodent.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Overall I enjoyed my stay, the walls could use some painting and holes patched. The rooms were clean. Great view of the beach. It was a little expensive if you have a extra vehicle or trailer. I Felt safe, security guard monitoring the gated parking lot. The only thing I had a problem with was going to a different location to pick up your keys and reservation.
Se hospedó 3 noches en mayo de 2018

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was great. Really liked the condo. This was my first time staying at the Sunbird and will probably reserve it next time I go.

2/10 Terrible

sidney

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nasty
This place was so nasty,old and disgusting we didn't even stay there. DO NOT book this place ever!!!!

8/10 Bueno

Nathan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

2/10 Terrible

katlyn m.

I’ve never smelled a dead body but I imagine this room smelled worse.
It was filthy, smelled so bad we could barely breathe and management was terrible. If I could rate it zero stars that would still be too many
Se hospedó 2 noches en marzo de 2018

10/10 Excelente

Meagan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing location
We enjoyed our stay here! It was peaceful and quiet. Perfect location. Lots of privacy. Looking forward to staying here again in the future!

4/10 Malo

Ronnie

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
We had booked this hotel based on photos and price. About the only thing I have nice to say is that we had a great view. When we had walked into our room we noticed that the kitchen ceiling was missing a tile and the air duct hose was falling through the hole. The kitchen drawers were falling apart along with one of the dinning room chairs. We noticed that one of the bedroom drawers was missing a bottom. When we had retired for the night the bedding had a really bad odor and we went and bought a new clean set. We had to talked to some to the other guests and from what we gathered it is a crap shoot if you get a decent place. We plan on visiting the area again but we are going to stay at another place. My advice is don't be cheap and get a nicer place.

4/10 Malo

Anthony J

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
J hollowa
For future references please check the conditions of the rooms before renting them out, my first impression of the condominium because of the hole in the ceiling was not good, then when they did fix it the next day they left trash on the floor without cleaning or sweeping it up SUNBIRD CAN DO BETTER, NEVER WILL I STAY THERE AGAIN .

4/10 Malo

james, lafayette indiana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beach was great but welcome center was very rude.
Won’t never use them again nor refer them to anyone.
Se hospedó 5 noches en marzo de 2018

8/10 Bueno

Lita

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Spring break 2018 was very good except weather .
Need a hot tub for cool weather. Everything was good but not enough towels for four days.

8/10 Bueno

Samantha, Calhoun, GA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very satisfied with the room, could use more towels & wash cloths. The Blinds to the balcony need to be replaced or repaired, others can see in to the room from the outside.
Se hospedó 2 noches en marzo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2018

4/10 Malo

Lauren

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Condo on the beach
Hotel staff was terrible, enough to make me want to leave. Room location and view was amazing! Great location! Bed was terrible and not comfortable at all. Room was clean and very cute. Sunbirds was a 50/50 for me but had a blast!
Se hospedó 5 noches en marzo de 2018

10/10 Excelente

Terri, WI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome!
We were right on the beach. enjoyed sitting on our balcony and watching pelicans and people. Nice pool area . The cleaning staff were very friendly and helpful.
Se hospedó 13 noches en febrero de 2018

6/10 Aceptable

tony, columbus

No le gustó: Condiciones de la propiedad
Good location Great views
The unit we stayed in was dated Frig was noisy Bed was un comfortable Had to go out and buy pillows Other than that it was acceptable 2.5 star
Se hospedó 5 noches en septiembre de 2017

4/10 Malo

darryl, Florida

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Nice location but...
No glass in coffee table and furniture from the 80s, with roaches. No tv in bedroom. Siding door was so noisy that everyone in the building knew when you came out to padio. But i didn't do that much because the plastic lawn furniture was broken. The response from hotel was "well try and do better". Really... that helps me alot.
Se hospedó 2 noches en septiembre de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
old worn out furniture and also needs paint new blinds but ok overall. secure parking
Se hospedó 4 noches en septiembre de 2017

8/10 Bueno

JoAnna, indiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
beds we're very uncomfortable and no service daily
No more towels sucked. Just what's provided. 4 . I have a lot of hair. I watch and try not to let mine go down the drain. It was clogged and we had to fix it ourselves. Otherwise nice place to stay though
Nice balcony
Room was nice
Sunsets always great
Loved the beacj
Se hospedó 5 noches en agosto de 2017

4/10 Malo

kim, griffin, ga

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Over all experience ok,close to the beach. Swimming pool not accommodate for smaller kids. For what we paid for thought it would be nicer, and no refund for anything.
Se hospedó 5 noches en junio de 2017

6/10 Aceptable

Lisa

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
The room is very out dated. There is no wi-fi and the "entertainment" is in the form of a tube tv with limited cable. The carpet is dirty and I was welcomed by a cockroach.
Se hospedó 3 noches en junio de 2017

6/10 Aceptable

Jennifer

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Just Ok
We had to leave a day early and the company Royal American would not refund us the money back. Told me to check with Hotels.com. The condo was ok. Needs updating. Furniture was worn out.
Se hospedó 3 noches en junio de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The condo had mold in the window seal but other than that the room was nice no wifi

8/10 Bueno

Igor Osadchuk/Karolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Martha

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Less than a three
Lacked cleanliness and no blackout drapes in bedroom

8/10 Bueno

Barry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mother's day weekend
I took my mom to PCB, FL for a mother's day weekend getaway. Our stay at Sunbird was nice. The location was great, our 2nd floor location was even better. My mother is 67 so it worked out perfectly. I would definitely recommend this place & I would book them again.

6/10 Aceptable

Lauri, Woodstock GA

Le gustó: Servicio y personal y comodidad de las habitaciones
Great view for a side unit
We stayed in E511, had a great view of the ocean! The unit itself was more than adequate, with one bedroom (comfy bed!) and enough furniture for my husband and me in the living room and dining area. The kitchen was small but served its purpose. The bathroom was tight, to say the least, but was serviceable. The balcony was small and would have been crowded with more than two people and chairs. Everything was clean upon arrival. We showed up about three hours early intending to kill time on the beach, but when we went in to let them know we were there, the unit was ready and they let us check in early. All in all, it was great for our Thursday through Sunday stay. We would rent this unit again.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Never again
Let me start by saying, the fees listed on Expedia are not the actual fees you will be charged. Cleaning fee may be 85, may be 95 or may be over 110$, you have to check every line of your receipt and have screenshots of what you signed up to pay. Each armband is $2, not mentioned. There is no "free wifi", room was filthy. Fridge didn't work, shower didn't work properly, very dated. We were given 3 washcloths and four towels for three people to stay FOUR days. One kitchen towel and one kitchen rag. Tv in. living room didn't work (no cable). Couch and loveseat had obvious stains. Called and requested maintenance 3 times, never showed up. No manager available to discuss these concerns at time of checkout.