Kim's Condos has great communication. Check in process was very easy. I actually loved that the unit had carpet. After a long day on the sand, the soft carpet was nice! I have stayed in other 1 bedroom units at Long Beach and would swear this unit seemed much smaller. In my opinion the unit was very outdated. In which decor/cabinetry does not hold a big value in our stay, however, I was shocked at how outdated all of the appliances were, and lack of cookware and utensils, the multiple stains on the countertops, the poor condition of the patio furniture on the balcony. The A/C worked very well. The bedroom sliding glass door needs repair on the handle. The pull out sofa mattress, is by far the thinnest I've ever seen in comparison to the other condos we have stayed at. Overall, the unit served its purpose.