6/10 Aceptable
SAMANTHA H.
23 sep. 2025
Le gustó: Limpieza
The villa was posted as "New! Luxury 8 bed villa with magnificent roof terrace....." This i assumed meant it was either new to Vrbo, or physically a new building and as such would be like the pictures included in the listing. However, disappointingly, it was really very tired and old both inside and out. It was dusty and most of the doors and all of the shutters were not useable. The bathrooms were tatty and there were no mirrors in two of the 3 upstairs bedrooms. There were no longer wall lights but the brackets were still on the wall. The ensuite had mold in the corners of the shower, the washbasin was badly discoloured and most of the hooks were broken. It all just needs a bit of attention and not to be listed as 'luxury' and charged as such. We had a great holiday and the beds were very comfy, but I do not feel the state of the villa was appropriate for the amount of money we paid for it. I really would have thought that someone from Vrbo would have checked the property before listing it and saying it was 'new' and 'luxury'. We paid too much for this property and I would appreciate recompense from vrbo for mis-selling and not checking the state of the property before listing it. I look forward to your reply.
SAMANTHA H.
Se hospedó 14 noches en septiembre de 2025