The apartment was great until we had to move after our third night due to bedbugs in one room. The property managers had no other apartments to put us in and told us they would give us a refund so that we could find somewhere to go. This was Easter week and Paris was extremely busy. The managers were no help in finding a new place, transporting the seven of us and our luggage to a new place. or helping with the laundry of all of my daughters things (who had the bedbugs). I also wasted an entire day of our trip waiting for the managers to call back and then come see the bedbugs for themselves. I kept being told someone would call in 30 minutes, only to have to keep calling them back myself when they never called. I was told the manager would be there in 30 minutes. 2 hours and 2 phone calls later, they finally showed up. We were able to find a hotel ourselves and moved ourselves as well. Then we waited over a month for the refund to finally go through. Many emails back and forth asking when the refund would come. At one point we wondered if they were just stalling. We have finally received the full refund today, 38 days after we had to leave the apartment.When we arrived at the apartment, it was great. The rooms were nice, beds were comfortable, and there was plenty of space for the 7 of us. We all understand that bedbugs can happen to even the cleanest of places, but our entire experience with the property managers after the bugs were found left us all frustrated.