Parque familiar eXplorerKid: Tours y Actividades

Perfect location, comfortable bed, clean and bright room. The communal (for 2 parties) washer, fridge and cooker are super convenient. No reception staff (all online only), but hotline works, when needed.

Thought this was a nice place overall. It was about a 10min walk to the mall/nearest subway station. The apartment was quite clean and peaceful. The pool is a nice feature as well. We also enjoyed the lobby social area, that had a coffee machine in the morning, TV, couches and fusball table. And, the staff was very nice and responsive and provided us with a constant supply of water throughout our stay, which was nice to not have to carry that back from the story in the heat. There were a few things we were disappointed with. The first is that we booked this for 5 of us and there were only two queen/double beds and a very small leather sofa that does not fold out to a bed. When I inquired about sleeping arrangements, they offered to bring me a bed for an extra charge which I did not think was appropriate. So, be cautious if you have more than 4 people unless they change the sofa to something that resembles a bed. Second, the units (there were two combined for our stay) were not well stocked with plates, silverware, coffee/tea cup or knives. I think there were maybe 3 or 4 forks, a few plates, a couple butter knives and 4 cups. Not sufficient for guests who wish to have a meal or two in the apartment. Please stock more utensils and plates for future guests and tighten the wobbly tables. Lastly, there was a slight unpleasant odor that came from one of the bathrooms at random moments; we noticed this usually when we came back from being out during the day.

The property was excellent. The only comment is they could have kept body wash and shampoo. But otherwise the cookies and coconut water was amazing.