Cresta Hotels en Parque recreativo del lago Chivero

“Deficiente”

“the frontline staff were slow and the rooms were not ready”

“Not recommended: first there were issues like no hot water in room, telephone not working and non existant options on restaurant offers. But then, after checking out one day earlier of my booked stay, the hotel has decided not to refund the last night. Never seen this before, I wouldn't go there.”