6/10 Aceptable
Tianne A.
18 mar. 2025
Le gustó: Limpieza
Beautiful property, but big inconveniences.
First off, the property is perfect for a big family of all ages like we had! Big back yard, jacuzzi, multiple living rooms, large laundry room, multiple bathrooms, lots of space, many beds, & the play rooms were great with ping pong, an arcade game, & pool table. The house/property itself was beautiful but the issues we had were incredibly inconvenient! I am not a complainer but this was an important trip for us, my mom has cancer & we wanted a nice trip!We only spent 3 nights & the first 2 nights we had NO hot water! It was February, so it was very cold & snowy. We were a group of 15 which included 3 kids & 2 toddlers. We had to heat water on the stove for them to bathe which took hours! Only to find out that on the 2nd day the heater was broken & needed to be replaced. Which kudos bcuz they changed that day! The property has no cellular service. So you need to heavily rely on the wifi! Our wifi kept going down. It probably went down like 5 times during our stay. There is no way to reboot wifi in the house so the property manger needs to be contacted, which is hard with no wifi. Luckily, there is a land line. At the end of the stay they only refunded us 200. I know these inconveniences were out of their hands, but it really put a big dent in our short yet very important family trip. We payed almost 3k for the 3 nights and think that we should have gotten a little more back, with what we experienced.
Tianne A.
Se hospedó 3 noches en febrero de 2025