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Opiniones de Best Western Fort Washington Inn

2.5 out of 5
Best Western Fort Washington Inn
285 Commerce Dr, Fort Washington, PA

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 253 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 285 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 182 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 141 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 142 de 1003 opiniones" "

6.8/10

Limpieza

7.6/10

Servicio y personal

6.6/10

Servicios

6.6/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rodrigo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ambiente tranquilo
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021

6/10 Aceptable

Carlos J

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Esteban

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Rosalba

Le gustó: Limpieza y servicio y personal
Me quede por una noche y mi única queja fue el aire acondicionado no enfriaba mucho pero depues todo muy bien , teniacwue entregar la habitación a las 11 y pregunte si me podía quedar hasta la 1 y aceptaron sin ningún problema siempre fueron muy amables el desayuno estaba bien y el señor encargado Harry siempre estuvo pendiente de todo .
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Doris

Viaje en grupo, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The pool is actually closed until Memorial day even though its an indoor pool. No notice on expedia or the bw site it is closed. There are NO rollaways ever, confirmed with staff. Lies they told, both expedia and the hotel. Why is there a smell in the hallways? Like wet carpet? And the elevator is anxiety inducing with how loud and shaky it is.
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 24 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 Aceptable

Mark

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de priya, el 24 may. 2024
Dear guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 Bueno

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I needed to be up early in the morning for a triathlon. The people in the next room or two over very loud and noisy so it was very hard to get to sleep. It would be nice if they put people a couple rooms away from each other when there are empty rooms available so you don’t have to be disturbed by loud rude people
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 21 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 Bueno

Jessica

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Very clean room with very good free breakfast.
Se hospedó 3 noches en mayo de 2024
Respuesta de priya, el 20 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 Bueno

William

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good condition
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 17 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Nate

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 16 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Mano, Shelton

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal y condiciones de la propiedad
Virginia went above and beyond.
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 13 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 Aceptable

Lauren

No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 13 may. 2024
Dear guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Mano, Shelton

Viaje de negocios, Viaje en pareja, Viaje con mascota
Cozy little hotel with great service.
Se hospedó 2 noches en mayo de 2024
Respuesta de priya, el 13 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 Malo

Cynthia

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de priya, el 13 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. . Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 Bueno

Jonathan

Le gustó: Limpieza
At check in, staff kept taking phone calls and then making me wait.
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 10 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It’s okay. Only staying for one night. Room has scents if cigarette smoke. Hotel is a bit dated.
Se hospedó 1 noche en mayo de 2024
Respuesta de priya, el 8 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Marlon

Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 8 may. 2024
Dear guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Jhon, Compton

Se hospedó 1 noche en abril de 2024

4/10 Malo

Takia

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shower didn’t work wasn’t cleaned properly bed felt like pens and needles breakfast was made for the military supervisor never called me back
Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 30 abr. 2024
Dear guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 Terrible

Taia India

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Too expensive for a mediocre room.. should have only been 75 a night
Se hospedó 2 noches en abril de 2024
Respuesta de priya, el 23 abr. 2024
Dear guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 Malo

Jacob

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our check in was 3:00, I called and asked if I could check in early and they said 2:00. When I got to the hotel I was told we cannot check in early and that they probably just told me to get me off the phone. When we did get to our room it was a room somebody else was already in. They gave us a second room but the floor was sticky and one of the beds had a caved in mattress. Breakfast was fine!
Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 23 abr. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

javier

Se hospedó 2 noches en abril de 2024
Respuesta de priya, el 13 may. 2024
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

toni marie

The room was great bed looked nice. The TV didn’t work. They had to get me a new remote. And the phone doesn’t work has no dialtone. Luckily I don’t have to worry about that because I have a phone cell phone.
Se hospedó 1 noche en abril de 2024
Respuesta de priyanka, el 23 abr. 2024
Dear guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 Aceptable

Lance

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Near highway
Se hospedó 2 noches en abril de 2024
Respuesta de priya, el 19 abr. 2024
Dear Lance Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de priya, el 19 abr. 2024
Dear Carolina, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager

8/10 Bueno

Maryann

Se hospedó 2 noches en marzo de 2024
Respuesta de priya, el 8 may. 2024
Dear guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 Bueno

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hot tub worked
Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 17 abr. 2024
Dear Sean, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked it
Se hospedó 3 noches en abril de 2024
Respuesta de priya, el 14 abr. 2024
Dear Jonathan Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 Aceptable

Aaron

Viaje familiar, Viaje familiar con niños
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Not clean (old take out left in fridge) and lots of broken items. Poor towels and beds uncomfortable. Safe area with easy parking to get to Philly
Se hospedó 3 noches en abril de 2024
Respuesta de priya, el 15 abr. 2024
Dear AaronThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,PriyankaManager Best Western Fort Washington Inn

10/10 Excelente

Hector, Steelton

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks. Nice property.
Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 13 abr. 2024
Dear Hector, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Vinodh

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room is great and Internet connectivity is great too.
Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 13 abr. 2024
Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Hunter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was awsome for one night stay, the breakfast was delicious
Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 10 abr. 2024
Dear guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PriyankaManager Best Western Fort Washington Inn

10/10 Excelente

Tajon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very chill and out the way , perfect location for a hotel, staff was very nice
Se hospedó 4 noches en abril de 2024
Respuesta de priya, el 10 abr. 2024
Dear TajonThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PriyankaManager Best Western Fort Washington Inn

10/10 Excelente

miracle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had problems with our room, I went to the front desk and explained the problem. Virginia was very helpful, she accommodated my husband and I. As well as help me with ideas on where to go sightseeing. Because of Virginia I would gladly return as well as recommend Best western
Se hospedó 2 noches en marzo de 2024
Respuesta de priya, el 5 abr. 2024
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 Terrible

Jennifer

No le gustó: Limpieza y condiciones de la propiedad
Maybe changing their shower curtain once every 30 years would help
Se hospedó 1 noche en abril de 2024
Respuesta de priya, el 4 abr. 2024
Dear Jennifer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 Malo

Shamika

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 4 noches en marzo de 2024
Respuesta de priya, el 4 abr. 2024
Dear Shamika. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Tanya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de priya, el 5 abr. 2024
Dear Tanya, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future,Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place and nice room.
Se hospedó 1 noche en marzo de 2024
Respuesta de priya, el 26 mar. 2024
Dear Jason, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

miracle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good stay, however the fridge isn’t work and there was a commotion in the parking lot. Overall good. I think the breakfast should have different kind of meat.
Se hospedó 2 noches en febrero de 2024
Respuesta de priya, el 25 mar. 2024
Dear Miracle, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 Terrible

Lynn

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Smelled like cigarettes everywhere. Had to stay elsewhere. Hoping we get refunded but Expedia holds Best Western accountable and Best Western holds Expedia accountable. Terrible experience all around. If we don't receive refund BBB will be notified. Also no one answers phone EVER at Best Western ... Even Expedia tried ...
Se hospedó 1 noche en marzo de 2024
Respuesta de priya, el 25 mar. 2024
Dear Lynn, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western

2/10 Terrible

Kristen

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room was nothing like the pictures that were presented online. We got there and got to the room - no toilet paper, barely any towels and the bed was a rock. It was not comfortable by any means.
Se hospedó 2 noches en marzo de 2024
Respuesta de priya, el 20 mar. 2024
Dear Kristen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 Excelente

Isaac

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff were very friendly and helpful. House keeping was prompt when we needed repairs and stuff. Hot water was instantaneous and constant. The water pressure was also good. Enjoyable stay overall.
Se hospedó 3 noches en marzo de 2024
Respuesta de priya, el 15 mar. 2024
Dear Issac, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 Bueno

Bailey

Viaje en pareja
The tub drain was slow
Se hospedó 1 noche en marzo de 2024
Respuesta de priya, el 15 mar. 2024
Dear Bailey, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 Terrible

David

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was nothing wrong with the material aspect of the property. The room was nice, the temperature control worked, the parking lot made parking easy. The check in staff weren't hospitable/friendly. The other staff seemed fine. No one was 2SLGBTQIA friendly, but the hotel isn't labeled as a safe space so you'll have that. The thing was, this place was absolutely filthy. I took pictures because it was that unbelievable, but there's no way to post them. There was hair from multiple people everywhere- on the toilet seat, in the beds, in the bathtub, on the tables, on the floor, etc. I'm pretty sure no one has ever cleaned the furniture. One of the chairs had brown crusty stuff on it, plus a pool of something sticky on the seat, plus other stuff on it. Everything else was just as bad. The towels were gross. My wife wouldn't use the bathroom until she cleaned it, and what came off on those rags !!!! You would have to see it to believe it. The worst part was the floor by the beds. Your socks would turn black by the time you crossed the room, which meant we couldn't just relax and kick our shoes off at the end of the day. You could only sit on the bed because your clothes would get damaged if you sat on the other furniture from the filth, so it led to keeping shoes on and trying not to put shoes on the bed. We weren't able to be comfortable, we weren't able to rest, we had to do our own cleaning, and we didn't feel welcome. Kinda voids the point of staying in a hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de priya, el 13 mar. 2024
Dear David, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager

8/10 Bueno

Teyanna

Viaje en pareja
Le gustó: Servicio y personal
It was okay for a night.
Se hospedó 1 noche en marzo de 2024
Respuesta de priya, el 13 mar. 2024
Dear Teyanna Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager

10/10 Excelente

Howard

Se hospedó 1 noche en marzo de 2024
Respuesta de priya, el 5 abr. 2024
Dear Howard, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 Malo

Lisa

Se hospedó 1 noche en marzo de 2024
Respuesta de priya, el 31 mar. 2024
Dear Lisa, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 Terrible

Ann

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Bathroom very dirty
Se hospedó 1 noche en marzo de 2024
Respuesta de priya, el 11 mar. 2024
Dear Ann, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager