6/10
Upon arriving around 4:20pm (20minutes after check-in) we could not get into the gated community because the gate code did not work. After numerous attempts with different wrong codes given to me by management I drove into the gated community behind another car. Once we arrived at the home noticed the house cleaner was still in the house and several pieces of luggage in the driveway. Once I confirmed we had the correct address I was asked by the house clearer to wait 45 minutes. Thinking this would not be a problem we went to Starbucks to burn some time with a sandwich and drinks. Still not having the correct gate code we waited till 6pm to drive behind another resident to get back into the community and found the cleaner still working and waited until 6:40. Unfortunately we had dinner plans at my sisters’ and had to leave the property again without a proper code. Again, having to follow a resident in again (around 10pm) we were asked who we are and where we are going and threatened to have the cops called on us for trespassing, because we didn’t have the correct code. I called the management (after 10pm) and informed them that this issue needed to be fixed where I was rudely informed that things happen, and they don’t have any control over this gate code, and we were bothering them at late hours and had to check out the next morning if we didn’t like the situation. After as calmly as I could listening to her financially threatening me, we agreed to let her work on getting th
John M.
Se hospedó 6 noches en diciembre de 2024