Apartamentos en Phú Quốc

“部屋からの景観は最高でしたが、それ以外は良くなかったです。普通のホテルのようなフロントがあってチェックインする方法と全く違い、建物に到着したら連絡をし、担当の方が代理でチェックインした後ルームキーを渡しにきてくれるというシステムであり、それを理解するのにすごく時間がかかりました。そして担当の方とやり取りするコミュニケーションツールが電話しかなく、かなり苦慮しました。その後、シャワーのお湯が弱く問い合わせしましたが、もちろん返事が帰返ってくることはなく、早く違うホテルにいきたかったです。景観はバッチリで花火も見れたため、景観以外は何とも言えない状況でした。”

“So many small ants at the property. I have asked for change of sheets because of ants in my bed however never came to change my sheet during my stay”

“Here what I didn’t like as follows: The room I received did not match the room description on Expedia. * The front desk said they only received a reservation for two king beds, even though your Expedia confirmation showed two king beds, two twin beds, and a sofa for the two rooms. * The staff argued with me instead of trying to resolve the issue professionally. * Although they eventually provided another room, it wasn’t the room category i paid for because it lacked the balcony and beach view i...

“Nice 2 bedroom apartment. Clean, comfortable and with views of the sea. Slight smell of damp, but that was throughout the whole tower, not just the room. Everything in the room worked fine and the host services was easy and punctual.”