My family LOVED this house. From beginning to end, our experience was perfect. Check in was super easy. Angel, well, that’s the perfect name for her. She not only answered all of my “first getting to the house questions”, she went above and beyond when I told her the baby gate wasn’t wide enough for the stairs. We had two toddlers and were worried about their safety. She had the best, most sturdy baby gate delivered within a couple of hours!! The house is HUGE! The kitchen so big and roomy, with everything you could want or need to prepare meals for a big crew. A roomy laundry room, a big pantry, and there were even s’more sticks to roast marshmallows and all the ingredients to make s’mores. The kitchen, dining room, and living room are one open area with lots of room to fit our oversized family. We had seventeen in our group, 2 grandparents with four adult children, 3 of their spouses, 7 grandchildren, and an aunt. Listen, everyone had their own space, it was glorious. The screened in porch was so nice. Really long swing, which fit all seven of my grandchildren, ranging in age from 1 year old to 14 years old. There are two ceiling fans out there too, AND it was a great place to watch the Pigeon Forge 4th of July Fireworks from. In fact, we saw ALL KINDS of fireworks from the mountain top view you get at this house. The pool area-FANTASTIC! The older grands loved the theatre room too! The driveway is steep, but doable and WORTH IT for the privacy and tranquility!