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Opiniones de Springhill Suites By Marriott Sandpoint

2 out of 5
Springhill Suites By Marriott Sandpoint
477490 US Route 95, Ponderay, ID

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 40 de 48 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 48 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 48 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 48 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 48 opiniones" "

10/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tammy, Spruce Grove

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful lobby area, checkin was nice. Very friendly an inviting
Se hospedó 1 noche en mayo de 2024
Respuesta de Brenda, el 6 may. 2024
Thank you, Tammy, for your wonderful review of our hotel. We are pleased to hear that you enjoyed your stay.Safe travels wherever the road may lead you.

10/10 Excelente

Christine, Piedmont

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff went above and beyond our expectations at check in.
Se hospedó 1 noche en abril de 2024
Respuesta de Brenda, el 6 may. 2024
Hello Christine,So happy to hear that our staff went above and beyond.We hope to see you again in your journeys. Until then, safe travels wherever the road may lead you.

10/10 Excelente

Jim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for a restful visit. The breakfast was so so through. I'd still recommend this location.
Se hospedó 3 noches en abril de 2024
Respuesta de Brenda, el 6 may. 2024
Hello Jim,Thank you for your great review of our hotel. We sincerely apologize that breakfast did not quite meet your expectations. We strive to provide the best breakfast we possibly can.Thank you again for your review

10/10 Excelente

Weston

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, new hotel. Convenient location for a ski trip at Schweitzer. Only a short drive to downtown Sandpoint. The bar in the lobby is very nice, and the bartenders are awesome. The pool and hot tub were also a great added bonus. Would recommend.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brenda, el 6 may. 2024
Hi Weston!Thank you for your wonderful review of our new hotel.We look forward to hosting you again should your travels bring you to the area again.

10/10 Excelente

Francois

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Place is brand new! Go there rooms are fantastic.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brenda, el 6 may. 2024
Thank you, Francois, for your wonderful review! We sincerely appreciate your business and look forward to seeing you again should your travels bring you to the area in the future.

10/10 Excelente

omar palacion

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All new
Se hospedó 3 noches en abril de 2024
Respuesta de Brenda, el 25 abr. 2024
Hi Omar!Thank you for your wonderful review. It means a lot to our staff to know we provided excellent service to our guest.We sincerely appreciate you choosing SpringHill Suites Sandpoint! We look forward to greeting you again should your travel bring you to the area.Until then, safe travels wherever the road may lead you. Brenda W.-AGM

10/10 Excelente

Derna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay! Staff were very nice and everything was clean.
Se hospedó 3 noches en abril de 2024
Respuesta de Brenda, el 24 abr. 2024
Hello Derna,Thank you for your wonderful review. We look forward to seeing you again should your travels bring you to the area in the future.Until then, safe travels wherever the road may lead you.Brenda W.-AGM SpringHill Suites Sandpoint

8/10 Bueno

Sandra

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I really like this hotel. My problem was that an additional fee was charged before I was aware of it. There is a $10 parking fee at this hotel. It’s the way it was handled that was very disappointing.
Se hospedó 1 noche en abril de 2024
Respuesta de Brenda, el 20 abr. 2024
Hi Sandra,Thank you for your review of our hotel. I hope that we met your expectations as a valued guest. Know that you are appreciated, and we hope to see you again should your travels bring you to the area.   I have noted the parking fee and your concerns. Rest assured that we will bring it to the attention of the upper management. Best regards,Brenda Ward-AGMSpringHill Suites Sandpoint

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Immaculate inside and out. Highly recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Brenda, el 20 abr. 2024
Hello Brian,Thank you for your review! We truly appreciate you as our guest. We look forward to seeing you again should your travels bring you back to Sandpoint in the future.Until then, safe travels wherever the road may lead.Best regards,Brenda Ward-AGM SpringHill Suites Sandpoint

10/10 Excelente

Brian

Se hospedó 1 noche en abril de 2024
Respuesta de Brenda, el 3 may. 2024
Hello Brian,Thank you for your wonderful review of our property.We truly appreciate you as our guest and choosing SpringHill Suites Sandpoint, we know you have other options. We look forward to greeting again should your travels bring you to the area again.

6/10 Aceptable

Elizabeth, Moscow

Viaje familiar con niños
Le gustó: Limpieza y servicios
It’s a nice new place. The lobby and bar are fancy looking. Unfortunately, we had to ask for pool towels both days. The kids had to walk back to the room soaking wet because they didn’t have any out. The bathroom was tiny and even though we checked in as a party of five, the bathroom only had four full sized towels. The shower water was luke warm/cold and it never got hot. And they charge $10 a night for parking which in Sandpoint is just lame. No other place charges parking in town. Overall it’s a nice new hotel, but they have kinks to work out.
Se hospedó 1 noche en abril de 2024
Respuesta de Marie, el 9 abr. 2024
Thank you for taking the time to write a review about our new SpringHill Suites Sandpoint. I know how frustrating it can be to go to the pool and not have pool towels. I have spoken to our staff about making sure the pool towels are always stocked. We hope to see you again soon.

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Marie, el 9 abr. 2024
Thank you for choosing to stay with us! It is always so nice to hear when our guests have enjoyed their stay at our lovely new hotel. We hope to see you again soon.

10/10 Excelente

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly. Hotel was clean and beautiful.
Se hospedó 1 noche en abril de 2024
Respuesta de Marie, el 5 abr. 2024
Thank you for taking the time to write a review! It is always our goal to provide excellent customer service and make our guests feel welcome. We hope to see you again soon.

8/10 Bueno

Debrah, Kelowna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great layout of the common area and our room. Good breakfast with lots of options and friendly service by the staff working in that area.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brenda, el 2 abr. 2024
Thank you for your review of our hotel. It is our sinceredesire to make sure that each of our guests have the best experience possible. We look forward to seeing you again, should your travels bring you the to the area in the future.Until then, safe travels wherever the road may lead you.

2/10 Terrible

Ashley

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
I was told by two employees that I could have my daughter have a couple friends over for pizza cake and gifts because it was her birthday. They wouldn’t not let them leave the lobby and held all her friends there and we could not go any further. I understand maybe no swimming because we are paying guest and the friends we’re not but to not allow them to come to our room where we decorated for the party ruined my daughters birthday. Again I asked multiple employees and was given a yes but when they showed up the manager nearly held them hostage
Se hospedó 1 noche en marzo de 2024
Respuesta de Marie, el 5 abr. 2024
Thank you for taking the time to write a review! I do hope that you understand our point of view. We have other paying guests at the hotel who are here to relax and having birthday parties in our rooms is very disruptive to them. We do hope to see you again.

10/10 Excelente

Karen, Spokane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful interior, nice room, great breakfast. Nice staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda, el 2 abr. 2024
Thank you, Karen, for your great review of our hotel!We sincerely appreciate our guests and you as our guest is our number one priority. We hope that we have the privilege of greeting you again should your travels bring you to the Sandpoint area again. Until then, safe travels wherever the road may lead you.

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very new, very nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda, el 2 abr. 2024
Thank you, Roger, for your recent review. We sincerely appreciate your business and look forward to having you back should your travels bring you to the area again.

8/10 Bueno

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda, el 2 abr. 2024
Hello Jeffrey,Thank you for your review of our hotel. It is our sincere desire to make sure our guests have the best experience possible. We look forward to greeting you again should your travels bring you to the Sandpoint area again.

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property staffed by helpful and kind people.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brenda, el 18 mar. 2024
Thank you Carlos for your wonderful review of our hotel and staff. We look forward to having you back as our guest. The SpringHill Suites Staff

10/10 Excelente

Jesse

Se hospedó 1 noche en marzo de 2024
Respuesta de Marie, el 6 abr. 2024
Thank you for staying with us and taking the time to do a survey! It is great to here and when our guests have an excellent experience at our new Springhill Suites Sandpoint. We hope to see you again soon.

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel. Rooms are spacious, immaculate, and nicely furnished. Would definitely stay again. Kids should not be allowed in the pool after 8pm.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brenda, el 14 mar. 2024
Hello Carlos,Thank you for your kind review. We look forward to seeing you again. SpringHill Suites Staff

10/10 Excelente

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room is nice - not your average hotel room. delicious and very varied. The staff were extremely helpful - check in and answering questions.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda, el 14 mar. 2024
Hi Carol,Thank you for your kind review. Our number one priority is you, our guest. We look forward to seeing you again.SpringHill Suites staff

10/10 Excelente

MARK

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the breakfast. Staff was extremely helpful and friendly. Would highly recommend and plan on returning. Excellent accomodations.
Se hospedó 6 noches en marzo de 2024
Respuesta de Brenda, el 10 mar. 2024
From the entire SpringHill Suites Staff, thank you Mark for your kind review. We are so happy you enjoyed your stay with us.We hope to see you again soon!

6/10 Aceptable

Karissa

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Breakfast was not refilled and took forever! At checkin no one was around heard staff behind wall visiting not helpung
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda, el 9 mar. 2024
Hello Karissa,First and foremost, let me say thank you for choosing SpringHill Suites, we know you have many other options. We sincerely apologize for the untimely breakfast, we know it can be frustrating, especially if you have engagements. We are a new hotel, only 3 weeks new, and still trying to iron out all of the details. Our team works extremely hard to ensure that our guests needs are met. Unfortunately, this morning was a bit hectic for our team as we navigated a large guest list. We also want to apologize for the front desk. Occasionally, we do have to step away for a moment to tend to behind-the-scenes business. But again, we do understand your frustration. If there is anything we can do for you in the future, please let us know.We look forward to the opportunity to have you as our guest in the future. Sincerely,Brenda WardAGM-SpringHill Suites Sandpoint

10/10 Excelente

Cathy

Everything is so clean and roomy! Love it! The only thing I didn’t like is paying for parking.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda, el 9 mar. 2024
Hi Cathy,Thank you for the review. We are glad to hear that you enjoyed your stay. Parking fees are becoming more prevalent in the industry, but we sure appreciate the feedback. We all can certainly understand your sentiment. We hope to see you again in the future. Again, thank you for choosing SpringHill Suites, Sandpoint.SpringHill Suites Sandpoint

10/10 Excelente

Dustin

Se hospedó 2 noches en febrero de 2024
Respuesta de Brenda, el 23 mar. 2024
Hello Dustin,Thank you for your review of your recent stay. We sincerely hope that we were able to provide you with the best possible experience. We look forward to seeing you again should your travels bring you to Sandpoint in the future.Best regards,Brenda Ward-AGM SpringHill Suites, Sandpoint

10/10 Excelente

Kelli

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brand new and very beautifully designed and decorated hotel! Helpful staff, warm and comfortable and spacious rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda, el 5 mar. 2024
Hi Kelli!On behalf of the entire staff, thank you for choosing SpringHill Suites Sandpoint.We are so pleased to see that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is brand new. We really enjoyed our stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brenda, el 5 mar. 2024
Hi Jennifer!On behalf of the entire staff, thank you for choosing SpringHill Suites Sandpoint.We are so pleased to see that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

Kassandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Brenda, el 5 mar. 2024
Hi Kassandra,On behalf of the entire staff, thank you for choosing SpringHill Suites Sandpoint.We are so pleased to see that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

Vladyslav

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Like that design in hotel and location
Se hospedó 1 noche en febrero de 2024
Respuesta de Brenda, el 5 mar. 2024
Hi Vladslav,On behalf of the entire staff, thank you for choosing SpringHill Suites Sandpoint.We are so pleased to see that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

Alin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, new hotel. Big rooms and good breakfast
Se hospedó 4 noches en febrero de 2024
Respuesta de Brenda, el 5 mar. 2024
Hi Alin,On behalf of the entire staff, thank you for choosing SpringHill Suites Sandpoint.We are so pleased to see that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

Andrian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brand new modern hotel, with nice rooms. Pool and hot tub are awesome too!
Se hospedó 1 noche en febrero de 2024
Respuesta de Brenda, el 5 mar. 2024
Hello Andrian,On behalf of the entire staff, thank you for choosing SpringHill Suites Sandpoint.We are so pleased to see that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

Vladyslav

Se hospedó 1 noche en febrero de 2024
Respuesta de Brenda, el 20 mar. 2024
Thank you for choosing SpringHill Suites Sandpoint. Thank you for the wonderful review. We sincerely appreciate your business and hope that you will visit us again soon.