Dear Sonia, We are thrilled you had an excellent experience at our hotel! Our top priorities at Extended Stay America are exceptional service and ensuring guest satisfaction, and we are delighted this was achieved. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Management

Dear Sonia, We are delighted we exceeded your expectations for an outstanding stay at Extended Stay America, and we thank you for sharing your experience with other travelers. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Sincerely,Hotel Management

Dear CLAUDIA, Thank you for sharing your experience. We're pleased to hear that our location was convenient for your needs. Your feedback is appreciated, and we're committed to ensuring a positive experience for all our guests. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Patricia, Thank you for your feedback regarding your recent stay. We're pleased you found the beds comfortable. However, we regret not meeting your expectations regarding our grab-and-go breakfast and apologize for any inconvenience caused by the housekeeping standards. Your comments will be shared with our team to ensure improvements are made. We value your business and hope to have the opportunity to provide you with a more satisfying experience in the future. Thank you for choosing to stay with us.Sincerely,Hotel Management

Dear Chinh, We are delighted to hear you had a great stay at Extended Stay America! Providing excellent experiences for our guests is our top priority. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future. Thank you for choosing us for your accommodation needs!Sincerely,Hotel Management

Dear Gino, Thank you for posting your review of Extended Stay America. It gives us joy to know about your time here and that having a kitchen in your suite was an added advantage. However, we regret your disappointment with the dishes not being in the room and will ensure that the guest gets clean kitchenware. We hope you will try us again in the city next time. Sincerely,Hotel Management

Dear Carol, Thank you for choosing Extended Stay America! We're delighted to hear your positive comments about our cleanliness and convenient location. We appreciate your understanding and hope you had a pleasant stay. Your feedback is valuable, and we look forward to welcoming you back for another comfortable visit.Sincerely,Hotel Management

Dear steven, Thank you for choosing to stay with us and for taking the time to share your thoughts. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We certainly understand the frustrations this caused you and apologize for the inconvenience. Your feedback is invaluable to us, and we hope to welcome you back shortly to provide you with an even better experience.Sincerely,Hotel Management

Dear Cynthia, We appreciate your feedback regarding your recent stay. While we're glad to hear that you found our accommodations comfortable, we apologize for any inconvenience you experienced with our breakfast offerings and locating our hotel. We'll consider your comments for improvement. Thank you for choosing to stay with us, and we hope to welcome you back for a more seamless and enjoyable experience in the future.Sincerely,Hotel Management

Dear Guest, We apologize for the inconvenience you experienced with the toilet in your room and the vending machine. It's encouraging to hear that our front desk staff provided prompt assistance. We regret any shortcomings in the cleanliness and breakfast options and will address these concerns with our team to ensure improvements are made. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future. Thank you for choosing us for your stay.Sincerely,Hotel Management

Dear Kathy, We're thrilled to hear you had a pleasant experience at Extended Stay America! Thank you for highlighting our convenient location, spacious rooms, and cleanliness. It's wonderful to know you'd choose to stay with us again. We look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel management

Dear Frank, Thank you for your positive review of Extended Stay America. We're thrilled to hear that you enjoyed our well-appointed and spotless rooms. Knowing that our staff's pleasant and helpful service contributed to your positive experience is heartening. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management

Dear Eric, Thank you for sharing your feedback. We appreciate your insights and apologize for any inconvenience you encountered. Your observations are crucial to our ongoing efforts to enhance guest experiences. We will address these concerns promptly to ensure future guests enjoy a pristine environment. Your understanding is valued, and we hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management

Dear Luisa, Thank you for choosing us. Although you had a satisfactory time in a clean room, but we apologize for any inconvenience you faced during your visit with the room condition and thank you for bringing it to our attention. Our guests' satisfaction and comfort are paramount, and we understand the importance of a flawless accommodation. Our front desk team is always available to help you; never hesitate to speak to them. We understand the discomfort with the sudden breakdown of the elevator, and our technical team is already at work fixing it. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management

Dear Guest, Thank you for your valuable feedback. Please accept our sincere apologies that your stay was not exceptional, as customer care is among our highest priorities. We understand your frustration with the various issues you mentioned. Please be assured that there are necessary procedures, and everything we do is in the best interest of our guests and associates. We will ensure that our service levels increase so our team can provide you with the care and hospitality you deserve. Once again, thank you for your feedback. We hope we will have another opportunity to host you and welcome the opportunity to regain your trust.Sincerely,Hotel Management

Dear Angela, Thank you for being our guest at Extended Stay America. It is nice to know you had a good stay and were pleased with the room. However, we are sorry for the breakfast choices not meeting your taste. We shall discuss this with the concerned individual so that it is improved. We appreciate your feedback and hope we serve you again.Sincerely,Hotel Management

Dear Michael, Thank you for choosing Extended Stay America! We're delighted that you found our hotel clean and convenient and our staff accommodating. Your feedback about the noise is valuable, and we appreciate your understanding. Please let us know if there's anything specific you'd like us to address. We hope to welcome you back for another positive experience in the future!Sincerely,Hotel Management

Dear Sharon, Thank you for choosing Extended Stay America for your visit. We are glad you were pleased with your overall stay. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management