Terraza o patio

Opiniones de Home2 Suites by Hilton Savannah Airport

3 out of 5
Home2 Suites by Hilton Savannah Airport
860 Towne Center Boulevard, Pooler, GA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 504 de 804 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 171 de 804 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 61 de 804 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 804 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 804 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Beatriz

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de GM, el 22 dic. 2022
Dear Beatriz,Thank you for rewarding us with a 10 out of 10 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,Cynthia A. JonesGeneral Manager

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
ESTADIA EN HOME2 SAVANNAH
En general muy bien, la atención fue oportuna y rápida, el desayuno muy completo, solo que el aseo de la habitación no se realizo a diario, ya que no sabíamos que se tenia que solicitar, será para una próxima ocasión. En general recomendamos el hotel.
Se hospedó 4 noches en agosto de 2021
Respuesta de GM, el 8 sept. 2021
Dear Jennifer, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable overall. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Sincerely, Darin Rasmus General Manager

10/10 Excelente

Ana Lorena

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena estancias
Se hospedó 1 noche en diciembre de 2020

4/10 Malo

Javiel

Viaje familiar
No le gustó: Limpieza
Muy triste la estadia
En la habitación que nos dieron tenían las camas pelo de perro las almohadas y sábanas o no limpiaron o no miraron que estaban sucias las camas y los muebles con manchas de orin de perro.. bueno luego nos cambiaron de habitación no tenía toallas sábanas extras para la segunda cama bueno fue desepcionante el que tú quieras llegar a dormir y descansar y estar chévere con mis niños y te encuentres con esto muy triste la velada...
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Todo muy bien, confortable con muchos comercios alrededor
Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

David, Narberth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was ready on time. Staff was friendly and helpful. Everything worked. Other hotels were not as effective.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 5 may. 2024
Dear David, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Cynthia Lopez, GM

10/10 Excelente

Kyungtae

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's close to the airport, and convenient to park. There's a laundry room, so you can do laundry with coins. Everyone's so kind, not far from savannah downtown.
Se hospedó 7 noches en abril de 2024
Respuesta de GM, el 3 may. 2024
Dear Kyungtae,Thank you for your kind comments. I am thrilled that you liked our convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Cynthia Lopez, GM

4/10 Malo

Rebecca

.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 1 may. 2024
Dear Rebecca, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Cynthia Lopez, GM

6/10 Aceptable

Jose

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property condition was very clean and pleasant. Front desk staff was great. The location was near many dining and shopping facilities. That's a plus. What I didn't like was the bed. The mattress was uncomfortable and the pillows were too soft. I was tossing and turning all night and woke up with aches in my back and neck. Also, you could hear people talking loud early in the morning. Not good when you're on vacation and trying to sleep a little longer.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 15 abr. 2024
Dear Jose, While it sounds like you had a lot to like about your stay, I'm sorry that the bed in your room was not to your liking. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays, and we hope you will consider a return visit. Thank you for taking the time to share your review with us. Sincerely, Cynthia Lopez, GM

10/10 Excelente

carol

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 5 noches en febrero de 2024
Respuesta de GM, el 15 abr. 2024
Dear carol, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Cynthia Lopez, GM

6/10 Aceptable

Linda

Viaje familiar
No le gustó: Condiciones de la propiedad
Rooms needs updating. Small TV big wall space. Bathroom wall paper peeling Door to bathroom no aligned therefore does not close Ceiling in bathroom painted left a large area unpainted in the shower Kitchen- no stove top stove? I can only access the room I stayed in #429 hopefully they will address these issues
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 8 abr. 2024
Dear Linda, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Cynthia Lopez, GM

10/10 Excelente

Crystal

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean room, friendly staff, nice breakfast. The coffee, tea, and cookies available are also very nice addition.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 25 mar. 2024
Dear Brian, The fact that you hold our hotel in high regard is not lost on us and is very humbling. Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our patrons. I will share your very nice comments with our team, and I appreciate you taking the time to write a review. Best, Cynthia Lopez, GM

10/10 Excelente

Patti

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super clean and real friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 20 feb. 2024
Dear Dan, I'm delighted to hear that you're recommending us based on our clean facilities and friendly service. Thank you for acknowledging our entire staff in your review. Our exceptional team truly enjoys working here, and we hope that our guests can feel that positive energy during their stay. We're grateful for your kind words and can't wait to welcome you back soon! Best, Cynthia Jones, GM

10/10 Excelente

DANIEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect stay. No complaints.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 18 feb. 2024
Dear DANIEL, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Cynthia Jones GM

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Large rooms, everything you need!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 12 feb. 2024
Dear Angela, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Cynthia Jones, GM

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Belda

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a good time staying here. Plus the free buffet breakfast is compared to none.
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 5 feb. 2024
Dear Belda, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Cynthia Jones, GM

4/10 Malo

Alicia

Not Hilton Standards
The staff was very courteous and accommodating. However, the “King” size bed was equivalent to our Queen size bed at home. There was no maid service. We left the room in the morning to visit with family only to come back in the evening to dirty towels and bedding. We learned housekeeping was every other day?!! Definitely not what one would expect from a hotel with the Hilton name.
Tub after we returned in the evening
Definitely not king size!!!
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 1 feb. 2024
Dear Alicia, Thank you for your loyalty to Hilton Hotels and for sharing your review. We take great pride in being a Home2Suites and offering the consistently great experience that has earned the trust of millions of travelers per year. I apologize that your stay fell short of your expectations and hope we have the chance to redeem ourselves to you on a future visit. Sincerely, Cynthia Jones, GM

10/10 Excelente

armandina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
limited shuttle service
The hotel was excellent, but on the website it describes shuttle service, however, the day of arrival we not able to use this service due to the driver leaving early for the day. The shuttle service was the main reason we chose this hotel. We were able to use the shuttle service day of departure and our driver was very professional. It would help out greatly if the shuttle service would also have service to the outlet mall as it is on the way to and from airport.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 22 ene. 2024
Dear armandina, Thank you for your 'perfect ten' rating and for being our valued guest. I am thrilled that you had a great stay overall, and I appreciate your feedback on how we can be perfect next time. Thank you for your business, and please come back soon. Best, Cynthia Jones, GM

10/10 Excelente

Carol

Viaje de negocios, Viaje familiar
Spacious and clean room. Bed very comfortable. Plan to return again.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 20 ene. 2024
Dear Carol, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our comfortable accommodations while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Cynthia Jones, GM

10/10 Excelente

Katrina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 20 ene. 2024
Dear Katrina, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Cynthia Jones, GM

6/10 Aceptable

Fred

Viaje de negocios
Se hospedó 3 noches en enero de 2024
Respuesta de GM, el 18 ene. 2024
Dear Fred, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Cynthia Jones, GM

8/10 Bueno

Mark

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great value.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 16 ene. 2024
Dear Mark, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Cynthia Jones, GM

10/10 Excelente

Sandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 16 ene. 2024
Dear Sandy, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Cynthia Jones, GM

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alexi

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 5 feb. 2024
Dear Alexi, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Cynthia Jones, GM

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was clean and neat inside and out. The staff were very helpful. The breakfast was really nice for an on the go travel day for us.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 12 ene. 2024
Dear Karen, It is always a pleasure to receive recommendations from our guests, especially when they are about our clean facilities and friendly service. We are grateful that you recognized the entire staff in your review, as our outstanding associates truly enjoy working here. We hope that guests can feel this positive energy when they stay with us. Thank you for your kind words, and we look forward to welcoming you back on your next visit. Best, Cynthia Jones, GM

10/10 Excelente

Brooke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 12 ene. 2024
Dear Brooke, We are delighted that your stay was nothing short of exceptional. Thanks for your feedback and please revisit us soon! Best, Cynthia Jones, GM

10/10 Excelente

Sandy

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 12 ene. 2024
Dear Sandy, We humbly thank you for staying with us and for strongly recommending our hotel. We look forward to your next visit. Best, Cynthia Jones, GM

10/10 Excelente

Michel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 12 ene. 2024
Dear Michel, Thank you for sharing this fantastic review, and we welcome you to visit us again anytime! Best, Cynthia Jones, GM

8/10 Bueno

Jenisse

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

paul

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Very clean quiet and dog friendly
Check in was slow because one of the reps wasn’t fully trained on how to use the computer. Otherwise very clean, rooms are very well equipped with full kitchen, coffee maker, ironing board. Dog friendly is a huge plus! The breakfast was hot and had quite a few options for everyone! Would definitely stay at this chain again!
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear paul,We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon.Best,Cynthia JonesGeneral Manager

10/10 Excelente

Jermaine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable, clean, and the hospitality was impeccable.
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear Jermaine,On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Best,Cynthia JonesGeneral Manager

8/10 Bueno

Nora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 12 ene. 2024
Dear Nora, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Cynthia Jones, GM

8/10 Bueno

John

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alden M.

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Nice and clean. Small problem with The door keys but they quickly fixed them.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear Alden M., We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable. Your comments, including one recommendation for improvement, are welcomed. We appreciate being a part of your trip. Best, Cynthia Jones, GM

10/10 Excelente

Bijon

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Andres

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Nice Accommodation
Great suite room. Confy bed. Nice breakfast. Close enough to I95.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear Jayne, Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Home2 Suites and taking the time to share this excellent review. We hope to see you back soon. Best, Cynthia Jones, GM

10/10 Excelente

Jose N

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Yisel, Hallandale Beach

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 12 ene. 2024
Dear Yisel, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Cynthia Jones, GM

6/10 Aceptable

Sandra

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
Dear Sandra, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Cynthia Jones, GM

8/10 Bueno

Mozart, Plantation

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

kihyuck

Se hospedó 4 noches en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
Dear kihyuck, Thank you for choosing our hotel. We appreciate your time in reviewing us and hope to provide you with an exceptional experience during your next stay in the area. Sincerely, Cynthia Jones, GM

10/10 Excelente

Forrest

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Matthew Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was quick and staff was nice Please look into msking the side door quieter - maybe gix the spring. The door would slam when people came in and out of the building making it a loud and shaky night (11-1pm) and morning ( 5-6am)
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
Dear Christina, It is always a pleasure to see that our guests had a great time during their stay with us. Thank you for taking a moment to share your experience and offer suggestions for improvement. We value your feedback and hope to have the opportunity to welcome you back soon. Best, Cynthia Jones, GM

10/10 Excelente

Srikanth, Cary

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023