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Opiniones de Microtel Inn & Suites by Wyndham Port Charlotte/Punta Gorda

2.5 out of 5
Microtel Inn & Suites by Wyndham Port Charlotte/Punta Gorda
4056 Tamiami Trl, Port Charlotte, FL

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 346 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 288 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 161 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 81 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 125 de 1001 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Zelene

Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo está perfecto
Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 23 mar. 2024
Dear Zelene,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

6/10 Aceptable

Norma

Viaje en grupo
Le gustó: Servicio y personal
La habitación linda, cama cómoda pero al momento de bañarme no había agua caliente, el secador de cabello no servia, trate de llamar a la recepción para notificar y el teléfono no servia :( Esto no me dejo un buen concepto del hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 4 mar. 2024
Dear Norma,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 Excelente

Anderson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es bueno y está cerca de muchas tiendas
Se hospedó 2 noches en octubre de 2023
Respuesta de Trini, el 20 oct. 2023
Dear Anderson,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 Excelente

Gladys

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación y limpieza
Se hospedó 1 noche en julio de 2023
Respuesta de Trini, el 1 ago. 2023
Dear Gladys,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

6/10 Aceptable

Rene

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Rolando Natanael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Habitación muy confortable.
Se hospedó 3 noches en abril de 2022

8/10 Bueno

Ariocha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilidad para estacionamiento
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Mauricio

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
El sitio es agradable, recuerda que aceptan mascotas
Se hospedó 1 noche en diciembre de 2021

4/10 Malo

Rolando Natanael

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Mal funcionamiento del aire acondicionado, mucho bullicio que impide dormir tranquilo. Mala conexión a Internet (red wifi). Resto de los servicios adecuados.
Se hospedó 3 noches en noviembre de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en diciembre de 2020

2/10 Terrible

Marvin

Viaje de negocios
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Bad services
Front desk services is bad
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Una buena elección
Hotel muy bonito, de fácil acceso y bastante cómodo. Aunque la habitación no es muy grande, está limpio y resulta muy agradable. El baño también muy limpio y con todo lo necesario. Desayuno americano típico. Fácil aparcamiento.Muy buen precio para la calidad del establecimiento.
Se hospedó 1 noche en enero de 2020
Respuesta de agm, el 6 mar. 2020
Thank you for your feedback, we look forward to welcoming you back soon!

4/10 Malo

Francis

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The room had a weird smell coming from the a/c. There was roaches in the bathroom. The water pressure in the shower was terrible.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was very clean and the staff was friend and accommodating.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything fine
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Arlene, Lake Placid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Trini, el 20 abr. 2024
Dear Arlene,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

8/10 Bueno

Marcia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Phone in the room didn't work. Walls and floors are thin could hear TV in room next door and people walking hard overhead.
Se hospedó 2 noches en abril de 2024
Respuesta de Trini, el 20 abr. 2024
Dear Marcia,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 Excelente

Toni-Marie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only one staff member
Se hospedó 1 noche en abril de 2024
Respuesta de Trini, el 20 abr. 2024
Dera Toni-Marie,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

2/10 Terrible

Marlene

Le gustó: Limpieza
No le gustó: Servicio y personal
The owner of this property, whom I have known for years, threatened to contact police, and proceeded to " kick us out" because I didn't have the money to pay for the reservation, as I was waiting to be paid for a commercial cleaning job I had performed for a client. My hisband gas early onset Alzeimers disease and my Dog Rita, is a therapy dog who is also trained to detect seizure activity before it occurs. I am beyond appalled and disgusted athe blatant lack of empathy and the apparent Greed of the owner of this property. The man and I have similar ties to the community, and I informed this gentleman that I would be contacting Wyndham Corporate; that statement did not faze him..As it stands, my husband and I were displaced after Hurricane Ian, and stay in Hotels to stay off the streets as shelters are loaded to the max..We are now back on the street, and I work 3 jobs to earn enough money to pay for hotels, because rents are extremely high in Charlotte County, Fl. I am now Extremely Reluctant in choosing the Wyndham chain of hotels for future accommodation...Thank You for your time, Marlene A Rosenberger
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jeanette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de Trini, el 13 abr. 2024
Dear Jeanette,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 Excelente

Stephen

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Aleksandr

Viaje familiar
Le gustó: Limpieza y servicio y personal
At first we didn’t notice the bad smell coming out of the AC, then it became even hard to breathe. We called the front desk person and he moved us to a different room. Other than that everything was fine and the other room was super clean and smelled good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 13 abr. 2024
Dear Alexsandr,Thank you for taking the time to let us know about your recent experience. As you mention, there is some room for improvement. I believe there will always be something we can improve upon, however we are working hard to offer the best to our guests.

10/10 Excelente

Lidia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff and facilities
Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 3 abr. 2024
Dear Linda,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience

6/10 Aceptable

Trina, Venice

Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 3 abr. 2024
dear Trina,Thank you for taking the time to let us know about your recent experience. As you mention, there is some room for improvement. I believe there will always be something we can improve upon, however we are working hard to offer the best to our guests.

8/10 Bueno

Kerri, Flushing

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Hotel was clean... however breakfast was a joke. Just 1 pancake maker and prepackaged danishes and fruit. Never before have I seen a line just for breakfast. Price for stay definitely overpriced for what you get.
Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 27 mar. 2024
Dear Kerri,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

6/10 Aceptable

Randall, Penhook

Viaje familiar
Le gustó: Limpieza y servicio y personal
It's OK. Hot water is hit or miss. Kids in the room above us sounded like small elephants.
Se hospedó 4 noches en marzo de 2024
Respuesta de Trini, el 27 mar. 2024
Dear Randall,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 Bueno

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good pancakes.
Se hospedó 3 noches en marzo de 2024
Respuesta de Trini, el 27 mar. 2024
Dear Cindy,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 Excelente

evelyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
was very nice all around
Se hospedó 4 noches en marzo de 2024
Respuesta de Trini, el 23 mar. 2024
Dear Evelyn,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

4/10 Malo

Aslamy

No le gustó: Servicio y personal y condiciones de la propiedad
Needs to be cleaned
Se hospedó 2 noches en marzo de 2024
Respuesta de Trini, el 23 mar. 2024
Dear Aslamy,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

6/10 Aceptable

Aslamy

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Needs cleaning
Se hospedó 2 noches en marzo de 2024
Respuesta de Trini, el 23 mar. 2024
Dear Aslamy,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 Excelente

George

Se hospedó 3 noches en marzo de 2024
Respuesta de Trini, el 13 abr. 2024
Dear George,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

4/10 Malo

Cory

Poop in my rooms toilet when i checked in. Looked like it was just used and nobody flushed so i was questioning how well the room was really cleaned. I was given a nother room that seemed okay but by then i was wondering how good they clean any room. Have stayed in other microtels that were much nicer.
Se hospedó 4 noches en marzo de 2024
Respuesta de Trini, el 15 mar. 2024
Dear Cory,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 Excelente

Danny

Le gustó: Limpieza y condiciones de la propiedad
This hotel was well worth the price. Very clean and had average breakfast for free The only thing I didn’t like is they have a Kios check in at the lobby. No greeter at the front desk to speak with. Very impersonal.
Se hospedó 4 noches en marzo de 2024
Respuesta de Trini, el 14 mar. 2024
Dear Danny,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

6/10 Aceptable

Jeanine

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The place was over priced. The rooms were acceptably clean but were a bit shabby and had very loud a/c units. The area around was strip malls on a main road - seemed safe but a bit run down
Se hospedó 2 noches en marzo de 2024
Respuesta de Trini, el 14 mar. 2024
Dear Jeanne,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

6/10 Aceptable

Carol

Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 3 abr. 2024
Dear Carol,Thank you for taking the time to let us know about your recent experience. As you mention, there is some room for improvement. I believe there will always be something we can improve upon, however we are working hard to offer the best to our guests.

6/10 Aceptable

Karen

Viaje en grupo
I did not use the kiosk in the lobby for check I or check out. The staff was pleasant to me both times. There was a dead bug in the bathroom tub and a hunk of ceramic tile missing around the base of the floor in the bathroom. For the money i paid it was a good value.
Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 14 mar. 2024
Dear Karen,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

8/10 Bueno

Daria

Se hospedó 5 noches en febrero de 2024
Respuesta de Trini, el 27 mar. 2024
Dear Daria,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 Bueno

Pamela

Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was really nice, however my bed was not made-up. I was told that I had to put in a request for the bed to be done!
Se hospedó 3 noches en marzo de 2024
Respuesta de Trini, el 6 mar. 2024
Dear Pam,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 Excelente

rick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Trini, el 4 mar. 2024
Dear rick,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

8/10 Bueno

Francis Kenneth

Viaje de negocios, Viaje en pareja
We only stayed one night but it served our needs.
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 4 mar. 2024
Dear Francis Kenneth,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The online check in experience was different. Not sure I like it or found it any easier or faster.
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 4 mar. 2024
Dear David,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

6/10 Aceptable

Linda

Viaje en pareja
Le gustó: Limpieza
Room was clean- breakfast was adequate. No kettle in room as was advertised. Toilet seat was not fitted to toilet properly so moved when sat upon. Shower head pulled away from wall and was clogged with limescale. Spoke to reception about issues- not really interested. Definitely not worth money paid.
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 4 mar. 2024
Dear linda,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

2/10 Terrible

Michael

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Virtual check in was a disaster, beds were awful, room was infested with roaches didn’t complete my stay checked out early and had to fight in order to get refunded. I will never stay at a Wyndham property again after this experience
Se hospedó 2 noches en febrero de 2024
Respuesta de Trini, el 4 mar. 2024
Dear Michael,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements

2/10 Terrible

Jennifer

Viaje en pareja
No le gustó: Condiciones de la propiedad
Room smelled of mildew. Air conditioner was clunking and whining and too humid to not have it on, seemed to kick on every 2 or 3 minutes, complained to the front desk and was told they could do nothing, they didn’t have any rooms left. Should not rent a room that is in such poor condition. Parking lot was well lit.
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 4 mar. 2024
Dear Jennifer,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

2/10 Terrible

Mirnes

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was raining, entrance to hotel is VERY slippery, my wife felt and injured her back/neck !!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 24 feb. 2024
Dear Mirnes,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 Excelente

Peggy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Large clean room.
Se hospedó 3 noches en febrero de 2024
Respuesta de Trini, el 19 feb. 2024
Dear Peggy,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 Bueno

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 13 feb. 2024
Dear Keith,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

6/10 Aceptable

Lisa

Viaje en pareja
No le gustó: Servicios
No refrigerator or coffee maker in the room. Breakfast was marginal-very little choices
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 13 feb. 2024
Dear Lisa,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

8/10 Bueno

Joseph

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed two days and for the price it worked.
Se hospedó 2 noches en febrero de 2024
Respuesta de Trini, el 15 feb. 2024
Dear Joseph,Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

6/10 Aceptable

Karen

Viaje familiar
Le gustó: Servicio y personal
The bathroom needs to be updated to include a vanity area for storage for personal hygiene items.
Se hospedó 1 noche en febrero de 2024
Respuesta de Trini, el 13 feb. 2024
Dear Karen,Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.