Lobby
Ver disponibilidad

Opiniones de Comfort Suites Wisconsin Dells Area

2.5 out of 5
Comfort Suites Wisconsin Dells Area
N5780 Kinney Rd, Portage, WI

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 418 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 298 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 113 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 91 de 1000 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ceylin

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encantó el hotel muy familia y el desayuno es perfecto me la pasé súper bien con mi familia esperamos regresar muy pronto
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 20 mar. 2024
gracias por fa vor

10/10 Excelente

Kevin, Chicago

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 25 mar. 2024
thank you for your feedback.

6/10 Aceptable

Jeny

Viaje familiar
Falta mejor calidad de servicio y mejor actitud del personal
Se hospedó 3 noches en julio de 2022
Respuesta de TJ, el 18 jul. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien
Se hospedó 1 noche en agosto de 2021
Respuesta de GM, el 17 ago. 2021
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, David Hogge General Manager Comfort Suites

8/10 Bueno

Edith

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Alberca 👍
La alberca la disfrutamos mucho más entre semana no hay mucha gente ☺️
Se hospedó 1 noche en julio de 2021
Respuesta de GM, el 31 jul. 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, David Hogge General Manager Comfort Suites

10/10 Excelente

Berenice

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2021
Respuesta de GM, el 8 jun. 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, David Hogge General Manager Comfort Suites

10/10 Excelente

Roberto

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2020

8/10 Bueno

augusto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en junio de 2020

10/10 Excelente

Leeann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice rooms, great pool, and wonderful breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Thank you for taking time taking in our survey.We are thankful for your stay with us. We thrive to improve everyday.We will be happy to book your next stay.Thank you again.

8/10 Bueno

Sue

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the location is not in a heavy traffic area. The staff was very nice. The breakfast should be more children friendly with milk and cereal.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 4 abr. 2024
Thank you for taking time taking in our survey.We are thankful for your stay with us. We thrive to improve everyday.We apologize for any dissatisfaction.We will be happy to book your next stay.Thank you again.

10/10 Excelente

April

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A Great Stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Thank you for taking time taking in our survey.We are thankful for your stay with us. We thrive to improve everyday.We apologize for any dissatisfaction.We will be happy to book your next stay.Thank you again.

4/10 Malo

Kim

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Overall friendly service, but found lots of hair on bed sheets and underneath the pillows. Breakfast: creamer for coffee was old and no waffles or eggs prepared.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 25 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

2/10 Terrible

Jovani

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Been here a couple times and it was an average experience before but this time was the worst. No pool or hot tub available which were the main components of paying $250 for two nights. Worst hotel experience won’t be coming back
Se hospedó 2 noches en marzo de 2024
Respuesta de Ravi Patel, el 20 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

10/10 Excelente

Stella

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 20 mar. 2024
thank you for your stay

2/10 Terrible

Tatyana

No le gustó: Condiciones de la propiedad
Property had roaches. Staff was yelling at customers.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 21 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 Aceptable

Diana, North Riverside

Viaje familiar, Viaje familiar con niños
Rooms are decent and clean. Staff is super nice. Unfortunately the free breakfast is terrible and food options are scarce. The orange juice was warm and the bread was stale.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 21 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 Malo

Katarzyna

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is dirty, both in the room and in the common area. We had a child on the pull out sofa and the mattress springs were digging into a 9 year old, definitely not possible to have an adult sleep on it. Breakfast rather poor and the breakfast area was dirty and unorganized. Overall very poor quality.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 Malo

Christopher

Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal
Breakfast had very limited options; seemed under-staffed; waited 10 minutes at check-in for someone to come to front desk. The in-room hot tub was a nice feature, though.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 21 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

10/10 Excelente

Marilyn

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Need to clean the corners in BR, better. TV should be in front of the couch area. Otherwise, very comfortable.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Eric, Pulaski

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Ryan

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty and run down
Run down and dirty. First room the old TV speaker didn’t work so we asked to be moved. The room they put us in was run down and the sheets were dirty in one of the 2 beds. We had to ask for sheets at the front desk. When I told her the sheets were dirty, instead of having someone come to our room to change, they handed them to me to do it myself. We were supposed to stay 3 nights total but left after one and found a different place to stay.
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 Malo

svetlana

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
The hotel is barely 2 stars, looks like a cheap motel. The breakfast was disgusting- staled donuts and bread, everything was not fresh. Pool towels looked like dish rags. rooms and hallways had smell of the cheap disinfectant. Rooms are so overpriced
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 Aceptable

Tricia

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

10/10 Excelente

Eric

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, big tuck parking, affordable, good breakfast
Se hospedó 1 noche en enero de 2024

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a great stay
Our stay was good no complaints other than room could have been a bit cleaner between the vaccuming and the batthoom had hair in the tub. The pool was great kids had a blast. Was a nice place to stay overal.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Michael

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

2/10 Terrible

Sophie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was Terrible, terrible my husband is handicapped parking lot not plowed walk way either Found hair on floor in bathroom, sheets smelled unclean I told the girl the entrance was slippery all she said was “oh” The entrance was missing tiles which is a hazard for people with cane The online was a 5 star hotel hell no it was a one maybe We changed hotels next day
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 Aceptable

Kimberly

Le gustó: Limpieza
They were very unprepared for breakfast crowd. Smoke detector in my room was hanging down. Not sure why or if it was even connected.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 Malo

ANDREW

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Fallen way off.
3rd time there. By far the worst yet. So dirty. Everything, including the room. The breakfast was the worst yet, by a mile. Broken everything. More concerned about possible mold I saw just about everywhere, but mainly in the pool area. Not sure if new owners but my family won’t be staying there again. Very disappointing. This is a picture of the hotel pool. This one was better than others we got.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 Aceptable

Kristian

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Ling

Le gustó: Limpieza y servicio y personal
nice
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Room overlooked pool. You can hear pool noise. Quieted down after 10 or so. Not sure if the room location is specifiable, but it should be in case this is an issue for some people. Minor issues taken care of promptly.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Sara

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
We will never stay here again. We were here for about a hour and decided to leave and drive the 2 1/2 hours home. Broken tiles when you entered the hotel. Someone could have easily swept up the broken pieces. One hot tub drained, the other with water as cold as the pool. When I asked at the front desk about the hot tubs, she said maintenance was called. We were on the third floor and there were unoccupied rooms with the doors wide open, which seems creepy and dangerous. When I asked about that the front desk said they were being worked on. Our room was dirty and smelly. The halls smelled of curry. There was an air freshener clipped into the heat vent in our room. We’ve stayed at this hotel about three years ago and it was well maintained. There must be have been a change in management since then and they are letting the hotel fall apart. Very disappointing.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 Malo

grazyna

Viaje familiar
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Tondalaya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Mark

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The room was clean and accommodating. The Reception person was very accommodating. At issue was the hot tub was down. Also we were at the breakfast bar 35 minutes before closing and food choices were somewhat limited and the juice machine was down, though they had pictures of juice out, though one was empty.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Anna

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Yukmei

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Brett

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Christine

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I reserved a room with a hot tub in it. When I checked in, they gave me a room on the 3rd floor without a hot tub. Then they gave me another room with a hot tub and when we went in, it wasn't cleaned from the last person. After the 3rd try, I finally got a room with a hot tub, but they gave me a king room, even though I reserved a double queen. Overall, it was very inconvenient, and the room wasn't that clean, with cob webs in corners. I will likely not ever stay there again.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Allison

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Steven

Viaje familiar
Le gustó: Limpieza y servicios
It is a decent option close to Cascade Mountain for skiing and the rooms are spacious enough for a family of 5. The breakfast was extremely limited so do not expect to eat here. There was very little to eat and not restocked both days we were here. No coffee by 8am. No ice or vending on floors 2 and 3 so a little inconvenient. But it was a reasonable no frills option to stay close to Cascade
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Daniela

Viaje de negocios
No le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Beatriz

Viaje familiar
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Adam

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Free breakfast was the worst I have seen in last 5 years I have been staying at the hotel. Hot tub was cold. The other hot tub is still broke from a year ago. The beds are comfy and room was clean. The access door to the shower kept coming unlatched.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The parking lot was lit up, it was safe, staff was accommodating to our needs and friendly as usual. The location was right off the highway. Breakfast was good they actually put effort into breakfast eggs, potatoes, sausage, toast , cereal really good we will continue to stay there when in town. The have a pool which was warm. It is just a really good experience and the prices are very reasonable for what they offer. I highly recommend this hotel
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Halley

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have stayed at this property for years due to it being the closest to Cascade Mountain. However, this hotel has gone downhill and this year was our last. The staff was rude. Rooms were dirty and the breakfast was subpar. Unfortunately, our family remembers how nice it was 5 years ago and we are done.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Henry

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bed bug crawled on y arm, presented it to the front desk. I have videos. The staff is never around when you need them. Nothing said about what to do except move rooms. I suggested we move floors because the 3rd floor seems infested, that’s why a bunch of rooms don’t have mattresses and the doors are open. What if these things travel with us to our homes?
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was clean, room was really nice, I recommend the suite with the jacuzzi, pool was open and clean, breakfast was good eggs, waffle maker, bacon, cereal, toast it was more than expected. The staff was friendly and accommodating. The ride to the Dells was a quick 25 minutes.
Se hospedó 2 noches en noviembre de 2023