6/10 Aceptable
Howard S.
13 oct. 2025
The stay was very frustrating for my daughter. The owner failed to tell her about a PLANNED power outage, scheduled for the first day of her stay, until the night she checked in at 8:00 p.m. This was completely unacceptable. If she were told of this when the owner was notified by Portland Gas and Electric (most likely a couple of weeks prior to her arrival), she would have canceled the reservation and found another place to stay.There is a basic expectation by renters to have essential utilities available, such as power, internet if advertised in VRBO, water, etc. Going to a coffee shop to work was not an option due to the unsecure internet there.This caused tremendous issues for her as she could not work remotely that first day as planned. This resulted in work delays and her getting docked hours, thus a loss of pay. Honestly, we are furious about it.We feel VRBO should contact the owner and demand one day of rent be refunded.
Howard S.
Se hospedó 5 noches en octubre de 2025