Hello Isai,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Ester, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hello Isai,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello Luis Roberto, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello luis, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

Hello Gabriel, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

Hello JORGE, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hello Tina, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Lisa,We appreciate your kind words regarding our friendly staff members. Our team strives to provide excellent service to all our guests. If you have any other feedback or suggestions, please feel free to contact us.

Hello Jacqueline H, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback has been noted and will be shared with the relevant team for future improvements. We appreciate you sharing your concerns with us to ensure a better experience for all our guests.

Hello Thomas, Wir freuen uns zu hören, dass das Preis-Leistungs-Verhältnis Ihren Erwartungen entsprochen hat. Vielen Dank für Ihr Feedback und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Hello Kimberly,We are thrilled to hear that you had a fantastic experience during your stay with us! We would love to welcome you back again soon.

Hello Charlene,We are thrilled to hear that you had a wonderful experience during your stay with us! Please do not hesitate to reach out if you have any further comments or suggestions.

Hello christina, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Charlene,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a positive experience during your stay. We look forward to welcoming you back in the future for another enjoyable visit.

Hello Cassandra, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Rosemary,We are pleased to hear that you found our staff helpful and enjoyed your comfortable room during your stay. We strive to provide a seamless check-in experience for all our guests. Your feedback is valued, and we hope to welcome you back in the future for another enjoyable stay.

Hello Tramaine, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Norfolk - Portsmouth and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Charles, We appreciate you taking the time to leave a rating for your recent stay with us. If you have any specific feedback or comments regarding your experience, please reach out to us directly so we can address any concerns and improve our services. We hope to welcome you back in the future for an even better stay.

Hello Vanessa,Thank you for choosing our hotel for your stay. We're thrilled to hear that you had a fantastic experience with us! If you have any other questions or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back in the future.

Hello Ana,We appreciate you taking the time to review our hotel and for choosing to stay with us. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly so that we can address them accordingly. We hope to have another opportunity to welcome you back in the future.

Hello Byron,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN NORFOLK - PORTSMOUTH. It’s disappointing to see you were displeased with your stay, resulting in a 1/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review.Sincerely,Red Roof Management

Hello benson, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. We highly value our guests' satisfaction and would appreciate the opportunity to address your concerns. Please feel free to reach out to our management team directly so that we can further investigate and assist you accordingly.

Hello Linda G,Thank you for your positive feedback on our clean and nice rooms. We're pleased to hear that you would consider staying with us again. Our staff prides themselves on providing friendly service. We hope to welcome you back soon for another enjoyable stay.

Hello Ana, Thank you for sharing your feedback regarding the smoking room. We apologize if it did not meet your expectations. We appreciate your input and will share your comments with our team for further improvement. Should you decide to stay with us again in the future, please let us know any preferences you have, and we will do our best to accommodate them.

Dear Kisha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NORFOLK - PORTSMOUTH. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our clean rooms, pet-friendliness, convenience an nice staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Hello Christine,Thank you for choosing our hotel for your stay! We appreciate your rating and hope that you had a pleasant experience with us. If there's anything specific you would like to share about your stay, please don't hesitate to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.

Hello Rajai, We're sorry to hear that your stay with us was not up to your expectations. We would greatly appreciate hearing more about your experience so we can address any issues you encountered. Please reach out to our hotel directly with any feedback you may have. We value our guests' opinions and strive to provide exceptional stays for everyone.

Dear Sharon,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NORFOLK - PORTSMOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room, great prices and convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Margaret,Thank you for choosing to stay with us here at Red Roof Inn and letting us know that you found our staff service to be the highlight of your stay. We’re proud to have achieved that with you.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Red Roof Management

Hello Oliver,Thank you for choosing our hotel for your recent stay. We're glad to hear that you appreciated the convenience of having a microwave and refrigerator in the room, as well as the size of the TV. We apologize for any inconvenience caused by the shortage of towels and empty soap dispenser in the shower. Rest assured, we'll address these matters internally. While our rooms may be cozy, we're delighted they were manageable for you. We appreciate your feedback regarding the coffee setup and will take it into consideration for future improvements. We hope to welcome you back again soon for a more wonderful stay.

Hello Christine,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found our prices affordable. We strive to provide great value for our guests. If you have any further feedback or questions, please feel free to reach out to us.

Hello Christine,We are delighted to hear that our hotel's proximity to your workplace and competitive pricing were to your satisfaction. We strive to offer convenience and value to our guests. Thank you for sharing your positive feedback with us.

Hello Micheal,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

Hello Carolyne, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Virginia,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service and will use your comments to improve our offerings. Please feel free to reach out to our management team directly to further discuss your concerns.

Hello Micheal, Thank you for choosing our hotel during your recent stay in the area. We're glad to hear that you found your room clean and comfortable, and that our staff provided friendly service. We appreciate your positive feedback regarding our owner's commitment to maintaining the property. Our team takes pride in delivering a pleasant experience to our guests, and we're thrilled that it showed during your stay. We hope to have the opportunity to welcome you back in the future.

Hello Kim,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a great experience with us. If you have any further feedback or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We look forward to welcoming you back in the future!

Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Theodore,Thank you for your glowing review! We're thrilled to hear that you had an exceptional experience during your stay at our hotel. Our team works hard to provide top-notch service and ensure our guests have a memorable stay. We appreciate your kind words and hope to welcome you back in the future.

Hello George,Thank you for sharing your positive experience with us! We truly appreciate your feedback and it's great to hear that you enjoyed your stay. We strive to provide excellent service and it's wonderful to know that we met your expectations. We hope to welcome you back in the future for another pleasant stay.

Hello Virginia, Thank you for sharing your feedback with us. We apologize if you felt uncomfortable during your stay. We strive to provide a safe and secure environment for all our guests. We appreciate your input and will take it into consideration for future improvements.

Hello Virginia, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN NORFOLK - PORTSMOUTH. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Daniel, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN NORFOLK - PORTSMOUTH. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Rosemary,Thank you for the feedback! We're glad to hear that you appreciated our convenient location and the peaceful atmosphere. We look forward to welcoming you back for another enjoyable stay.

Hello William,Thank you for your kind words about our staff and convenient location. We're delighted to hear you had a pleasant stay with us!