Paquetes Vacacionales Incluyen Hotel y Vuelo a Potrero de Caña

Me asignatuna habitación en un tercer Piso. No tiene ascensor. Ni personal que te ayude con el equipaje. El aire acondicionado bastante ruidoso.

Here’s an elegant, balanced review: We had a wonderful stay overall. The hotel is beautiful, the rooms are comfortable, and the staff throughout the property were warm, attentive, and genuinely welcoming. Every detail contributed to a relaxing and enjoyable experience. The only area that could be improved is the restaurant. Service was noticeably slow, with longer waiting times than expected for the food. While the meals were enjoyable, the quality and execution could be elevated to match the exceptional standard of the rest of the hotel. With a stronger dining experience, this hotel would truly be top tier. We would gladly return and look forward to seeing this aspect continue to improve.

HOTEL CERCA DEL AEROPUERTO, CON TRASLADO AL MISMO SIN CARGO. PASE SOLO UNA NOCHE. DESAYUNO CORRECTO Y BUENAS INTALACIONES.

La habitación excelente, salvo que una almohada de cama tenía hongo en la funda, espaciosa y cómoda. Lo informan en el contrato que nos hacen firmar, pero una carretera tan en malas condiciones te hace pensar en ir a la propiedad. Recepción no maneja bien los check in, nos ofrecieron un mini menú escrito en una hojita de 2x 2 pulgadas, y muy deficiente estaba la comida,sobre todo x los precios y no estaba a la altura, el personal que mantiene las áreas comunes muy amables y sí que mantienen todo en orden y limpio. Aunque nos gustó la propiedad, lo pensaría más de dos veces antes de regresar.

Arrived at ny 12 noon check in per my registration with a couple of bags of perishable items to cook over the stay. Once I arrived I was told that they do not do check in until 3 PM. I showed them that the check in per my reservation was at 12 noon and that I had purchased food that could not sit in a hot car for three hours. I was told that they would expedite the room cleaning and inform me soon on the check in. I returned in 45 minuted and there was another associate there that stated that they would not be checking me in until 3 PM. I again told them about the perishable items and my check in time being 12 PM and they told that was not their problem. I asked to speak to a supervisor and then had to drive to another building to speak to him. After another 45 minutes of speaking to him to figure out what to do I was allowed to put items in the refrigerator of the room. 1 1/2 hours of ny food sitting in my car in the hot son. They finally allowed me to enter the room at 3 PM even though my check in time was 12 noon. The hot water also did not work in the master bedroom although it was fixed 1 hour before my check out time.