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Opiniones de La Quinta Inn & Suites by Wyndham Prattville

2.5 out of 5
La Quinta Inn & Suites by Wyndham Prattville
261 Interstate Commercial Park, Prattville, AL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 477 de 934 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 264 de 934 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 115 de 934 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 45 de 934 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 934 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Michael

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Guest,Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a pleasant experience during your stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 Bueno

Pat

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parked near handicap room.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

BYRON

No le gustó: Limpieza y condiciones de la propiedad
Room was dirty. Everything is too old. TV did not even have hdmi ports for streaming device.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 2 may. 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay and any inconvenience caused by the condition of the room. Your feedback is important, and we will address these concerns to ensure a better experience for our guests. Regarding the TV, we appreciate your suggestion and will consider upgrading our amenities to better accommodate our guests' needs. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Eduardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelent service
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 29 abr. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you received excellent service during your stay. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another excellent experience.Sincerely,Hotel Manager

8/10 Bueno

Nadine

Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 22 abr. 2024
Dear Nadine,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there's anything specific we can do to improve and earn that extra point for your next stay, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back soon.Sincerely,Hotel Manager

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 18 abr. 2024
Dear James,Thank you so much for taking the time to leave us a 5-star rating on Expedia! We're thrilled to hear that you had a wonderful experience during your stay with us. If you have any additional feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 Aceptable

GARY

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Large and clean room. Shower pressure was terrible, almost nonexistent.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you enjoyed the spacious and clean room during your stay. However, we apologize for the inconvenience you experienced with the shower pressure. Your comments are valuable to us, and we will address this issue promptly to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience.Sincerely,Hotel Manager

10/10 Excelente

Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personal very friendly every time I stay in Prattville Alabama I’ll stay there
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 11 abr. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you find our staff friendly and that you choose to stay with us whenever you're in Prattville, Alabama. Your loyalty is greatly appreciated, and we look forward to welcoming you back for many more enjoyable stays in the future.Sincerely,Hotel Manager

10/10 Excelente

John C.

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 6 abr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel to be a nice place to stay. Your satisfaction is our top priority, and we're glad we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

MaryAnne, Winona

Viaje en pareja, Viaje con mascota
Lovely dog friendly area and staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 6 abr. 2024
Dear Guest,We're thrilled to hear that you enjoyed our dog-friendly area and that our staff made your stay enjoyable. Providing a welcoming environment for both guests and their furry friends is important to us. Thank you for your kind words, and we look forward to welcoming you and your four-legged companion back for another delightful stay.Sincerely,Hotel Manager

8/10 Bueno

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great pet friendly hotel- clean and quiet
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Manager, el 19 mar. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a great experience at our pet-friendly hotel and that you found it clean and quiet. Providing a comfortable and welcoming environment for both guests and their furry companions is important to us. We appreciate your feedback and look forward to welcoming you and your pet back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Tom

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 1 abr. 2024
Dear Tom,Thank you for choosing to stay with us and for taking the time to leave such a positive review! We're delighted to hear that you had a great experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful stay.Sincerely,Hotel Manager

10/10 Excelente

Glenn

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 30 mar. 2024
Dear Glenn,Thank you for your outstanding rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. Your support means the world to us, and we can't wait to welcome you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Murray

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 30 mar. 2024
Dear Murray,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. Your support means the world to us, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Beverly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel manager, el 5 mar. 2024
Dear Guest,We're pleased to hear that you found our hotel clean and quiet. Providing a comfortable and peaceful environment for our guests is a top priority for us. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Manager

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice! Excellent staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel manager, el 4 mar. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a very nice experience with us and found our staff excellent. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

2/10 Terrible

Murray

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
The property was tired. Needs lots tender love & care
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel manager, el 4 mar. 2024
Dear Guest,Thank you for your feedback. We apologize for any areas of the property that may have seemed worn or in need of attention. Your comments are valuable to us, and we'll use them to improve and provide a better experience for our guests. We appreciate your input and hope to welcome you back in the future.Sincerely,Hotel Manager

10/10 Excelente

Stephen L.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quick check in
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel manager, el 2 mar. 2024
Dear Guest,We're glad you found our check-in process quick! Providing efficient service is important to us. Thank you for choosing our hotel, and we hope you have a wonderful stay!Sincerely,Hotel Manager

8/10 Bueno

Brandi

Viaje en pareja
Le gustó: Servicio y personal y servicios
Rooms were decent size. Bathroom was very nice with large shower. No black out curtains. Stayed in nonsmoking room but had to walk thru hallway filled with cigarette smoke and “natural” smoke to get to room. Not friendly for asthma people.
Respuesta de Hotel manager, el 26 feb. 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the rooms spacious and the bathroom amenities satisfactory. We apologize for the inconvenience caused by the lack of blackout curtains and the presence of smoke in the hallway, which is not up to our standards. Your comments will be shared with our team for improvement. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Manager

8/10 Bueno

Candice

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pet friendly with a Comfy bed and since I reserved the apt we had plenty of room to move about. This was the 2nd time I stayed there in 3 weeks. See my previous review. Had more of a selection with breakfast items than the last time I was there. Had some issues with our TV but the night person tried very hard to get it fixed. All people working were friendly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager, el 24 feb. 2024
Dear Guest,Thank you for choosing to stay with us again and for sharing your feedback. We're thrilled to hear that you enjoyed our pet-friendly environment, comfortable beds, and spacious accommodations. It's great to know that you noticed an improvement in our breakfast selection since your last visit.We apologize for the issues with the TV but are glad to hear that our staff made every effort to assist you. Your kind words about our team's friendliness are truly appreciated. We look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Manager

10/10 Excelente

Selena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Hotel manager, el 19 feb. 2024
Dear Selena,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk lady was just grrst
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager, el 19 feb. 2024
Dear Guest,We apologize for the experience you had with our front desk staff. Providing excellent customer service is a priority for us, and we regret falling short of your expectations. Your feedback is valuable, and we will address this matter internally to ensure better service in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better during your next visit.Sincerely,Hotel Manager

10/10 Excelente

George

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was all excellent.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager , el 13 feb. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that everything met your expectations. We look forward to welcoming you back for another excellent stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Tab

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had to travel for business. first time here. beautiful property, easy check in. very clean. just no hot items for breakfast. but still a great place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager , el 9 feb. 2024
Dear Guest,Thank you for choosing our hotel for your business trip and for taking the time to share your experience. We're delighted to hear that you found our property beautiful, with an easy check-in process and clean accommodations. We appreciate your feedback regarding the breakfast options and will consider ways to enhance our offerings in the future. We're glad you had a great overall experience, and we look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

2/10 Terrible

En Hye

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager , el 9 feb. 2024
Dear En Hye,We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to address any specific concerns you may have had during your stay. Please feel free to reach out to us directly so that we can understand how we can improve and ensure a better experience for our guests in the future.Sincerely, Hotel Manager

8/10 Bueno

Candice

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People were friendly and it is pet friendly. There are a lot of restaurant choices near by McD's, BK, DQ & a Mexican restaurant in the same plaza with more choices across the street. Close to the highway which was convenient for travel. We reserved the apartment which was nice for room size and letting the dog move around more after being in a car all day; heads up though there are no plates, cups or utensils so be sure to have your own. The King size bed was very comfortable. There were what looked like bullet holes in the apartment, but I felt safe there & we had no issues. Their breakfast was terrible; no choices and the bagel I picked up was stale. I might stay there again, but currently looking to see what other choices are out there.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 3 feb. 2024
Dear Guest,Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our staff friendly and appreciated the pet-friendly atmosphere. It's great that you enjoyed the convenience of nearby restaurants and the spaciousness of the apartment. We apologize for the issues you encountered with the breakfast options, and we'll work on improving that aspect. Your comments are valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely,Hotel Manager

4/10 Malo

cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 3 feb. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Aceptable

Marlene

Viaje familiar
Dogs in the room next door to us barked at midnight and 5 am, which disturbed our sleep a lot. Can’t you put people With dogs right near an outside door to make it easier to take them out. The owner seemed to let the dogs loose, without a leash, in the hall from 4-9. Too noisy for us that needed a good night sleep. I know this was the fault of the dog owner.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 2 feb. 2024
Dear Guest,We apologize for the disturbance caused by the dogs in the room next to yours. We understand the importance of a good night's sleep and regret that your experience was affected. Your feedback is valuable, and we will look into ways to better accommodate guests with pets to minimize disruptions. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful stay in the future.Sincerely,Hotel Manager

8/10 Bueno

Lasonia

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 2 feb. 2024
Dear Lasonia,Thank you for providing a rating on Hotels.com. We appreciate your feedback. If there are specific areas where we can improve and make your next visit even better, please let us know. Your input is valuable, and we look forward to the opportunity to enhance your stay in the future.Sincerely,Hotel Manager

6/10 Aceptable

Leland Alan

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Landscaping was nicely done! Lobby area was clean and updated. Hallway flooring upstairs needed updated. Bathroom stools were too low to floor. Bathtub base was slick and beveled making it somewhat difficult to shower. The floor in room was dirty and there was a few left behind hairs in the tub. Except for waffles, breakfast items were all cold and some things prepackaged. It was disappointing to see two different owners dogs loose walking around in the hotel. It makes you wonder if previous stays had dogs in ur room or laying on your bed.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 1 feb. 2024
Dear Guest,Thank you for sharing your detailed feedback. We appreciate your positive comments about the landscaping and the clean, updated lobby. However, we apologize for the areas that did not meet your expectations, including the issues with the hallway flooring, bathroom amenities, cleanliness, and breakfast quality. Your concerns are taken seriously, and we will address them promptly. We appreciate your honesty and hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Sue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 29 ene. 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excelente

Kris

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 25 ene. 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cleanest motel ever stayed in. Exterior grounds planted awesome. Most outside lighting ever seen at a motel.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 24 ene. 2024
Dear Guest,Thank you for your fantastic feedback! We're thrilled to hear that you had a clean and pleasant stay with us. It's wonderful to know that you appreciated our well-maintained grounds and ample exterior lighting. Your satisfaction is our priority, and we look forward to providing you with another exceptional experience in the future.Sincerely, Hotel Manager

8/10 Bueno

kierstin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel manager , el 13 ene. 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

2/10 Terrible

Mike

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible check-in, had to go to front desk three times for a key to our room that would never work. The lady came up once with keys and the door never worked. She had to go back and get another key and move us to another room. Hotel needs lots of TLC.. Overall dirty hotel!!
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 9 ene. 2024
Dear Guest,We sincerely apologize for the challenges you faced during check-in and for the overall condition of the hotel. This is not reflective of our standards, and we are actively addressing the issues you've raised. Your feedback is invaluable, and we appreciate your patience. Please contact us directly so we can address your concerns and take immediate action to improve our services. We value your input and hope to have the opportunity to make amends during your future visits.Sincerely, Hotel Manager

10/10 Excelente

Liset, Naples

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 30 dic. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excelente

Ann

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 18 ene. 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excelente

Patricia

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is immaculate. I have never stayed at such a clean hotel. It is quiet and almost perfect literally. I'd just like to have some real scrambled eggs though. I did notice they added a heat up able sausage biscuit, but some real scrambled eggs would take the cake. The manager or executive manager here knows what they are doing, truly. I've stayed in some bad laQuintas, but this one is the best. Great job! And the towels are perfectly white. Excellent work.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel manager , el 29 dic. 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Excelente

Toni

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 9 ene. 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel manager , el 17 dic. 2023
Dear Guest,Thank you for the perfect 10 out of 10 rating on Hotels.com! We appreciate your positive feedback. If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We hope to have the pleasure of hosting you again in the future for another excellent experience.Sincerely, Hotel Manager

8/10 Bueno

Coretta

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We would stay gere again
Our stay was good. We were there for 5 day and 4 nights. The staff was friendly. The continental breakfast was good. The hotel was very clean. We had a few hick ups, but overall, our stay was good.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel manager , el 17 dic. 2023
Dear Guest,Thank you for sharing your positive experience with us. We're glad to hear that you had a good stay overall, enjoyed the friendly staff, and found the hotel clean. We appreciate your understanding regarding any hiccups and are grateful for your feedback. If there's anything specific you'd like us to improve or if you have further comments, please feel free to share. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Excelente

Michael

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We haven't stayed at a La Quinta in some years and were pleasantly surprised with this property. Only quibble is that it's pet friendly, and we're not when it comes to our sleeping quarters. But there were no carpets, which helped with that issue.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest,Thank you for choosing La Quinta and for sharing your positive experience! We're pleased to hear that you were pleasantly surprised by our property. We understand your concern about pets, and we're glad that our flooring choice helped address that issue. If there's anything else we can do to make your stay more comfortable in the future, please let us know. We appreciate your feedback and hope to welcome you back soon.Sincerely, Hotel Manager

10/10 Excelente

Renada, Verbena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room is clean, smells amazing. The jacuzzi is a bonus !!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that your room is clean, smells amazing, and that you're enjoying the bonus of having a jacuzzi. It's our pleasure to provide you with a comfortable and enjoyable stay. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to hosting you again in the future.Sincerely, Hotel Manager

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you found our hotel very clean and comfortable. Providing a comfortable and clean environment is our top priority, and we're delighted to know that we met your expectations. If there's anything else we can do to enhance your stay, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
our ONLY concern was how to run the TV with the universal remote provided - trial and error / "hit or miss" getting it to work . . . and there was no channel list provided or instructions for the remote = very frustrating, but not a deal breaker. Otherwise this location was excellent in every way ! We did not remember to mention this to staff at checkout.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest,Thank you for your positive review, and we're delighted to hear that overall, your experience was excellent. We apologize for any frustration with the TV remote, and we appreciate your understanding. Your feedback is valuable, and we'll work to improve communication about the TV system. If you decide to stay with us again, please feel free to let our staff know about any concerns during your stay so that we can address them promptly. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excelente

Pam

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to well lighted dog potty area. Nice breakfast too! Will definitely stay there again!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel manager , el 11 dic. 2023
Dear Guest,We appreciate your positive feedback! It's wonderful to hear that you enjoyed the easy access to a well-lighted dog potty area and the nice breakfast during your stay. We look forward to welcoming you back in the future and providing you with another excellent experience.Sincerely, Hotel Manager

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only stayed 1 night!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel manager , el 30 nov. 2023
Dear Guest,Thank you for your brief comment. If you have any specific feedback or concerns about your one-night stay, we'd appreciate hearing more details to ensure a better experience in the future. Feel free to share any thoughts or suggestions you may have. Your input is valuable to us.Sincerely, Hotel Manager

10/10 Excelente

Rita

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel manager , el 18 dic. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excelente

Stephanie

Viaje familiar con niños
Le gustó: Limpieza y servicios
Staff was so nice and accommodating. Room was large and spacious. Massive smart tv and tons of closet space. Kitchen wasn’t well equipped, but we made it work. Will definitely be booking the same suite next time we come to town!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel manager , el 28 nov. 2023
Dear Guest,We appreciate your kind words about our staff and are thrilled to hear that you enjoyed the spacious room and amenities. Your feedback is valuable, and we look forward to providing you with another comfortable stay during your next visit. If you have any specific requests for the kitchen, please let us know in advance, and we'll do our best to accommodate.Sincerely, Hotel Manager