First about Vacasa. We received a text 1 hour before our check in time indicating that the condo was excessively dirty and couldn't get access until 6pm. This was problematic because we had perishables with us. They let us know that we could put our items in the fridge and if the until was availalbe sooner than 6 they would text us. We arrived at 3:45 and there were no cleaners there and the fridge still had prior tenant stuff in it so we had to put notes on all our stuff so the cleaning people would not toss our stuff. Then over to get our parking pass, the front desk had not been notified by Vacasa that we were checking in. Luckily I had my confirmation that I could show the front desk. Throughout our stay we received multiple texts from Vacasa asking how we were enjoying our stay, wanting us to rate cleanliness, etc. We have stayed at multiple VRBO properties and have never been contacted by the property manager as we had with this stay. If I was the owner, I'd find a new property manager.
Now, on to the unit itself. We knew that there was no AC, we live on Kauai so that was no surprise. However, the two ceiling fans that are in the unit are so old that they barely generate any airflow. This is a simple fix that would make the unit more comfortable. Miss matched appliances in the kitchen and peeling paint in the master bath, outdated bathroom sinks and tubs with massive caulking in the tub. For $356/night all in, we were very disappointed.