Cortinas blackout, tabla de planchar con plancha, cunas y camas extra

Opiniones de Harbor Hotel Provincetown

3 out of 5
Harbor Hotel Provincetown
698 Commercial St, Provincetown, MA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 351 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 298 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 178 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 111 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 1000 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.4/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Patricia

Le gustó: Limpieza y servicio y personal
El personal del hotel es muy agradable y atento.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 3 ago. 2023
Thanks for the review, Patricia! We're happy to hear you found the staff nice and attentive, we strive to make every guest feel welcomed and at home.

8/10 Bueno

Corina

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
estuvo excelente pero movernos a la comercial nos complicaba nunca hay taxis disponible las bike cobran.mucho
Se hospedó 2 noches en mayo de 2022
Respuesta de Kevin, el 9 jun. 2022
Thanks for your feedback, Corina. I am sorry you had difficulty with taxi's, like many businesses across the cape and the country, they are struggling with staffing issues. Many of our guests find our partnership with Coast Provincetown to be a convenient option to bicycle into town directly from the hotel.

10/10 Excelente

Franccesca

Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Hotel descuidado sucio y con mal olor las habitaciones
Se hospedó 2 noches en julio de 2021
Respuesta de J Frost, el 20 jul. 2021
I am sorry that you were not a fan of our hotel. We take cleanliness very seriously. I wish you had enjoyed a better experience. Thank you for your feedback.

4/10 Malo

Maribel, Belleville NJ

Viaje familiar
No le gustó: Limpieza y servicio y personal
En los 3 noches q estuvimos no vinieron a limpiar el cuarto, ni ofrecieron toallas limpias, no sabíamos donde botar la basura, el baño por 3 días sin limpiar y todo porque dan entran a las habitaciones, solo cuando los huéspedes hacen el check out... Dicen q por el Coronavirus no lo hacen.... Así q si alguien se quedan varias noches va ser peor,..,. Así que no veo el sentido de cobrar un fee... Lo único que fue agradable fue la piscina....
Se hospedó 3 noches en junio de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Servicios
Se hospedó 1 noche en julio de 2019
Respuesta de Sheryl B, General Manager at the Harbor Hotel, el 3 ago. 2019
Thank you for your review score.

10/10 Excelente

LUIS ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable
Afortunada estancia
Se hospedó 3 noches en agosto de 2018
Respuesta de Harbor Hotel, el 29 ago. 2018
Thank you for the 5 stars, Luis! We're glad you chose Harbor Hotel and we hope to see you again soon!

4/10 Malo

Lisa

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
We had no idea we were going to a hotel under renovation. There is no elevator to the second floor, and the hallway is long and dank with no decor. Our room overlooked a parking lot with a full dumpster. There were no amenities besides “complimentary coffee and tea”. The parking lot was full of potholes, and all the rooms with a view had window shades open so you could see the furniture piled up so rooms could be renovated. I’m absolutely FURIOUS that we were charged a 28.61 resort fee!!! For what? A view of a dumpster?
Se hospedó 1 noche en abril de 2024
Respuesta de Jamie W, el 12 abr. 2024
Dear Lisa,Thank you for staying with us and sharing your thoughts. We are at the end of completing several wonderful upgrades to our hotel for the summer season. We do hope you give us another opportunity to serve you in the future.Yours in Hospitalty,Jamie WolfeGeneral Manager

6/10 Aceptable

aimee

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The heating/cooling fan was broken and VERY loud. Every time it came on it woke me up. We came off season so hotel was not running up to speed. Bar and restaurant not opened. Great location. Very nice staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Jamie W, el 8 abr. 2024
Dear Aimee,Thank you for choosing to stay with us and sharing your feedback. I have read and share our comments regarding the heating/cooling system with our maintenance department and it will be resolved. We look forward to your next visit.Yours in Hospitality,Jamie WolfeGeneral Manager

10/10 Excelente

Sarah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff that are very helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Kevin, el 22 oct. 2023
Thanks for the great review, Sarah! We're always happy to hear our staff wowed our guests. We hope you'll choose us on your next visit to town.

10/10 Excelente

kerin

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Unfortunately vi read the property was under some Reno, but thought by this point in the season, the exterior would be finished. It was not. Workers at window level, area of the parking lot out of commission, etc . Just not really safe. Stairways to the 2nd floor could use repair. Our room was courtyard and the bathroom was average in terms if clean and up to date. Lamp by bed was not hung straight. And dresser was very dated. To the good, towels were fine, beds comfortable, and desk staff were super accommodating. I've never had someone turn up a better overpriced bottle of sort of cheap wine during a Nor'easter with such accommodating friendliness!
Se hospedó 1 noche en octubre de 2023
Respuesta de J Frost, el 31 oct. 2023
Thank you for your feedback. I am sorry that the renovation work was not complete prior to your stay and for any inconvenience that you experienced. I am happy to hear that the staff was friendly and accommodating and I hope that you will consider us again next season.

6/10 Aceptable

lissa

Viaje en grupo
No le gustó: Limpieza y servicios
For the price a continental Breakfast would of been nice and coffee.
Se hospedó 2 noches en octubre de 2023
Respuesta de Janet, el 17 oct. 2023
Thank you, Lissa, for stay at Harbor Hotel on your recent visit to Provincetown. I am sorry that you were disappointed we do not serve a continental breakfast, however we do have complimentary coffee and tea service in the lobby every morning and complimentary K-cups for the Keurig in your room are replenished by housekeeping or available on request at the front desk. I hope that otherwise you enjoyed your stay and the many amenities that we offer here at Harbor Hotel.

8/10 Bueno

Charlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful location across the street from the beach
Se hospedó 1 noche en octubre de 2023
Respuesta de Kevin, el 15 oct. 2023
Thanks for the review, Charlene! We're delighted to hear you enjoyed your stay.

2/10 Terrible

Mark

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Junk Fees
They should call it the Junk Fees Hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Kevin, el 14 oct. 2023
Sorry you feel that way, Mark. The Destination Fee is charged to all of our guests and is outlined on the Hotels.com reservation page under "Fees & policies".

8/10 Bueno

Sheralyn L.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is undergoing renovations, so not everything was up to par. They are doing a nice job with the area, fire pit, swimming pool, playground, etc. The room was clean, but the shower was odd, and the water was not as hot. Plus, the wall needed repair from past leaks. Hopefully, that will all get corrected during the renovation. The hotel was close enough to the downtown, and the ocean right outside was a big plus. I would stay there again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Kevin, el 12 oct. 2023
Thanks for the review, Sheralyn! We're happy you enjoyed our hotel and our location in the quiet East End of town. Sorry to hear about the shower, I am not sure why the water wouldn't have been hotter. On the bright side, we are renovating all of our guest rooms including all new bathrooms which will be ready for our 2024 season.

10/10 Excelente

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent property
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 11 oct. 2023
Thanks for the review, Laurie! We're happy to hear you enjoyed your stay with us.

10/10 Excelente

Alejandro, Jackson Heights

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel was wonderful and staff were simply amazing! They gave wonderful restaurant and attraction recommendations.
Se hospedó 3 noches en octubre de 2023
Respuesta de J Frost, el 27 oct. 2023
So glad to hear that you had a great visit! We hope that you will choose us again when you are in Ptown next.

8/10 Bueno

Elizabeth

Se hospedó 2 noches en octubre de 2023
Respuesta de Kevin, el 29 oct. 2023
Thanks for the review, Elizabeth!

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Kevin, el 4 oct. 2023
Thanks for the perfect rating, Debra. We're delighted you enjoyed your stay with us!

4/10 Malo

David

Viaje familiar
Under Construction - did not like this!!
The guy who checked us in was ok- nothing special in terms of hospitality. I paid over $300 for this room and right outside our window was scaffolding and men climbing up and down to work on the outside of the building. THE FACT THAT THEY ARE UNDER CONSTRUCTION SHOULD HAVE BEEN STATED IN THE DESCRIPTION!! At the very least they should’ve offered a discount price. 3 people in room and 2 Keurig coffee pods. The tv remote did NOT work properly as the sensor was down below the desk. Dogs were barking at 11 at nite. Huge disappointment as this hotel charges a premium price but the experience was low budget. I do not recommend this hotel and am not happy that hotels.com lets any hotel on their site. They’ve definitely lost my trust. Less than good experience here- hope yours is better.
Guy outside our window
Under construction
Scaffolding outside the building- they should NOT have sold these rooms at over $300
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kevin, el 4 oct. 2023
Hello, David. Please accept our apologies for our missteps. The construction was slated to be completed prior to your one night stay. We were not made aware of delays from the crew and that is on us. We would've been happy to move your room had we been made aware of the situation.

10/10 Excelente

Anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room. Comfortable bed Convenient to Provincetown Village. Excellent staff. Great view of bay.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin, el 29 sept. 2023
Thanks for the 5 star review, Anne! We're delighted to hear you found our accommodations to be clean, comfortable and convenient to town. Our staff works hard to ensure our guests have a memorable stay. We hope to see you on your next visit.

8/10 Bueno

Olesya, Cambridge

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We shall be back
Se hospedó 3 noches en agosto de 2023
Respuesta de Kevin, el 29 sept. 2023
Thanks for the excellent review, Olesya!

6/10 Aceptable

Judi

Because of wedding booked there, we could not use common fire pit area for entire weekend since was reserved for loud wedding party and their guests. No advance notice nor reimbursement given
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin, el 22 sept. 2023
I am sorry for the confusion, Judi. We did have an event that booked the front fire pits until 10pm on Friday, but the two large fire pits in the courtyard were available from dusk that evening until 10, at which point the bayside firepits were available to all guests the remainder of the evening. Both fire pit areas were available for all guests on Saturday.

8/10 Bueno

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was very large, had 2 bathrooms with a separate living area from the bedroom. check in was easy.cute property.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Kevin, el 21 sept. 2023
Thanks for your review, Jennifer! We're happy to hear you enjoyed your stay with us. We hope to see you on your next visit to town.

2/10 Terrible

Burcin

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
DO NOT RISK YOUR HEALTH! This whole hotel is a public health hazard. The rooms are covered in black mold all around. This hotel is the worst I have ever stayed in a shoreline hotel. We arrived late the first night. When we entered the room, a damp odor hit our noses. We aired the room and went to dinner. It was hard to see in the evening dark what was going on in that room. We couldn't sleep at night because of headaches. In the morning we saw, that the lampshade was covered in black mold, the bathroom paint was peeling off the walls, and the exposed electricity tubes were rusted all over. When we asked them to change our room, they did so. We went to check the second room, only to find out the bed frames were all molded. What is this hotel doing? Black mold is a fungus humans are not supposed to live with. It can cause serious illness and worsen asthma symptoms. It irritates the immune system. Also check the bedbug registry in Provincetown, because some hotels have them. Nightmare.
Se hospedó 2 noches en septiembre de 2023
Respuesta de J Frost, el 28 sept. 2023
Hi there, we had an incredible amount of humidity and had just come out of a heat wave during your stay. I am sorry that this created the appearance of mildew and a musty smell in your room. I assure you that this is not the norm and we are sincerely sorry that this happened. I remember speaking with you at check out. I am glad that we were able to have a conversation and that I was able to personally apologize and waive any penalties for departing early. Again, my apologies. I hope you can forgive us.

8/10 Bueno

Grace

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 16 sept. 2023
Thanks for leaving us a review, Grace!

8/10 Bueno

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really big. Quiet. The free shuttle is great but please make it noon to 9.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin, el 15 sept. 2023
Thanks for the review, Linda!

8/10 Bueno

Kourosh

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice place
We enjoyed our stay. Staff were very friendly, especially Maurice (sp?) at the front deck. He was super helpful and very nice, he suggested several restaurants, which we liked. Our room has a slow drain, but we were moved to a better room right away. We really liked the staff and our view was excellent.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin, el 15 sept. 2023
Thanks for the review, Kourosh! We're happy to hear you enjoyed our friendly staff. Maurice loves to help our guests with amazing recommendations. We're sorry about the slow drain but glad we took good care of you immediately! We hope you'll join us on your next visit to town.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked this place a lot .. just found the gates to pool And doors annoying .. not really worth complaining about !
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin, el 8 sept. 2023
Hi Janet- thanks for writing us a review. We're happy you enjoyed our hotel.

8/10 Bueno

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms in front we’re right on the water
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin, el 9 sept. 2023
Thanks for the review, Bonnie.

2/10 Terrible

kevin

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gross/overpriced/full of mold/dirty
Dirty dirty rooms, bed was awful. Paid for a view and i got one, the back of the pool house nice cement wall. Staff could careless. Gross doesnt even sum it up. Rooms smells of mold , shower hadn't been cleaned in god knows how long. Just ewww. Dead bugs on the walls just left there from staff or previous renters.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 8 sept. 2023
Thanks for the review, Kevin. It seems we missed the mark with you during your stay and I have brought your concerns to the attention of our executive housekeeper- this is not the norm for us. Also, that blue chair is not room furniture, so not sure how it got in there. Please accept our apologies.

10/10 Excelente

Nilesh

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My friends and me, absolutely loved the property. Right from the time, we checked in , Maurice was so helpful with all the questions we had. We were visiting 1st time, Maurice shared so much of good information and places to be. I loved the pool side area with the bar. Across the hotel was the shore. I loved all the aspects of the stay. My only recommendation would be to have some breakfast in the morning along side coffee. I am looking forward to coming to stay again soon sometime Nsxx
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kevin, el 8 sept. 2023
Thanks for the great rating, Nilesh! We love to hear how much our guests love our property! Our large, outdoor, heated pool and courtyard area are a big hit with most of our guests! The Cabana Bar serves up some of the best burgers in town, glad you enjoyed. Maurice loves to help our guests with his intimate knowledge of Ptown. We hope to see you on your next visit.

6/10 Aceptable

Charles

Viaje en grupo
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great for kids. Pool bar and food was mediocre and slow. I was accosted by the bartender for bringing my own water bottle to the pool.
Se hospedó 5 noches en agosto de 2023
Respuesta de Kevin, el 8 sept. 2023
Thanks for the review, Charles. I am sorry to hear you found the food at the Cabana Bar "mediocre" as many of our guests rave about how delicious it is, even with the limited menu. Our license for the Cabana Bar forbids outside beverages and our bartenders are happy to fill water bottles for out guests.

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice amenities, fire pits and pool. Rooms were outdated but clean. Close enough to downtown without all the noise.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Janet, el 10 sept. 2023
Thank you for the 5-star review. We are delighted that you enjoyed your stay and the many amenities we offer at Harbor Hotel. We hope that you will be back next year to see all of the upgrades and improvements that will be happening over the winter months.

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We've been coming to Provincetown for years but this was our first stay here. Immaculate room, great coffee in the morning, and the staff is friendly and warm. Lots of quality doggo watching, too!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin, el 5 sept. 2023
Thanks for the great rating, Lisa! We're always so pleased to hear from guests that had an amazing stay with us. Our entire staff works hard to ensure our guests have a memorable experience with us. We hope you'll come back and see us on your next visit.

8/10 Bueno

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
I like the pool area, convenient parking and the beach is right there. I didn’t like that the picture online when booking shows a balcony and small dining table, but our room didn’t have either. Would have been nice to at least have a table in the room that we could sit and eat on the room.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Kevin, el 5 sept. 2023
Hi Diane, thanks for writing us a review. I am glad you enjoyed our large, outdoor, heated swimming pool- it truly is a favorite of most of our guests. I am sorry for the confusion you encountered booking your room. We offer a number of different room types and it seems the pic you saw of the balcony and small dining table come with our courtyard double queen rooms and not the courtyard double room you booked. Our king rooms and suites do offer a table in the room. We hope you'll consider us on your next visit.

2/10 Terrible

Delphine

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nous avons fait une réclamation tant la qualité des prestations n’était pas au niveau d’un hôtel 3*. 1ere chambre : Plusieurs plaques noires de moisissures au plafond, odeur d’humidité insoutenable, sols très sales, cheveux et poils dans la salle de bain, 2eme chambre : sols très sales, vitres non faites, portes avec des fermetures rouillées, baignoire qui ne s’évacue que très difficilement, robinet non entretenu… attention il faut traverser une rue pour accéder à la plage, les photos sont trompeuses …dommage parce que l’hôtel est à proximité de Provincetown, à des équipements extérieurs (jeux pour les enfants, piscine, transats mêmes s’ils sont usés, salons extérieurs autour d’un feu le soir) ou intérieur (salle pour manger, salon, Ping Pong ou billard) et des randonnées sont accessibles depuis l’hôtel pour de bons marcheurs. Fortement déçus pour nos dernières nuits dans notre Road Trip sur la Côte Est.
Se hospedó 5 noches en agosto de 2023
Respuesta de Kevin, el 4 sept. 2023
Thanks for your review, Delphine. Seems like we were not a good fit for you. Many of our guests love our quiet east end location and enjoy the comfort of our outside seating areas around 4 firepits. Yes, you must cross the street to get to the bay side beach across from the hotel, and our guests love that as well. We wish you safe travels.

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time here.. stayed elsewhere in town many times. It’s a bit ways from Commercial. It’s walkable, but you really don’t want to walk it…especially at night. Having said that the rooms are probably very generously sized. In comparison to other places. Water pressure is great. Everything is in good condition. Everything is well-maintained. Air conditioning works perfectly.. Scott is very nice and very attentive. Their pricing is actually very good, but not just for what they offer for the town overall.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kevin, el 4 sept. 2023
Thanks for the perfect score, Michael! We're happy to hear you enjoyed our property. All of our guest rooms are actually going under a big remodel this off season and we look forward to welcoming guests back to the 2024 season with rooms that will have all new bathrooms, flooring and furniture. We hope you come back and visit.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Close to downtown with free shuttle option. Heated pool with updated yard games. Stayed here before 6 years ago. The 1st floor rooms dont have carpet due to being so close to the ocean across the street. Free yoga on weekend mornings with beach views. Maurice is the best desk personal there. Super helpful with the area and its fine spots.
Se hospedó 3 noches en agosto de 2023
Respuesta de Kevin, el 3 sept. 2023
Hi Janet, thanks for the excellent review! We're so happy to hear you enjoyed our large, outdoor, heated pool and courtyard area with lawn games and fire pits. Maurice is a wealth of knowledge and loves to share it with our guests so you have an amazing time. All of our guest rooms, including bathrooms, will be fully remodeled for the 2024 season- you must come back and see.

10/10 Excelente

Stefanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I read all the reviews for this hotel and others. I don’t think anyone write a review that accurately depicted this hotel. It was excellent and above average. It is much better than other neighboring choices that you ranked higher. There are large areas of it’s a sprinkler playground area for kids, large outdoor connect four and Jenga and corn hole games. There are three bait for pits with around 8-10 small sofa chairs around each of them. The pool is very nice. The rooms have Gilcrest and Soames bath products. The staff were outstanding especially Maurice. There is coffee and tea available and microwaves and toasters if you want to purchase items or pick up bagels. They also offer complementary yoga classes at 8;30 am Saturdays and Sundays with phenomenal instructors from Outermost yoga for free. I took a fantastic class with Thor, it was wonderful and the facility has good quality mats for you. They do the classes outside looking at the beach or inside based on the weather. The facility has scooters and bikes available for rental and the girls is across the street from the most gorgeous skyline/ shoreline. We are at several restaurants one was better than the next. Montano’s in North Truro with fresh homemade pasta and great Italian food on the way there late at night. Amazing service, breakfast at East Rnd market ( the best bagel and lox enormous with capers and fresh dill), dinner at Mac’s fish house - wonderful. And another breakfast at Liz’s cafe outstanding!!!!
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 1 sept. 2023
Hi Stefanie, thank you for an amazing review! You really hit the nail on the head with your description of our property! So many guests love our courtyard area, the large Connect 4 games as well as corn hole and the lounge areas by the firepits are always a hit with everyone. I am so happy you got to enjoy it all! East End market bagels are my favorite and I can never say no to breakfast at Liz's Café. We hope you'll come back and see us next year as all of your guest rooms, including bathrooms, will be remodeled in time for the 2024 season.

10/10 Excelente

Tanya

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, very clean, and very helpful staff!
Se hospedó 3 noches en agosto de 2023
Respuesta de Kevin, el 30 ago. 2023
Thanks for the perfect score, Tanya! We're excited to hear that you found our location convenient, our rooms clean and comfortable and our staff helpful! That's our goal with each guest. We hope to see you on your next visit!

6/10 Aceptable

Angel

Le gustó: Limpieza y servicio y personal
The hotel is set up like a motel with very nice outdoor amenities with very comfortable beds. The inside of the hotel rooms have definitely seen some wear and tear, so average is the right on par overall.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 28 ago. 2023
Thanks for leaving us a review, Angel. I am happy to hear you enjoyed our comfortable beds, they provide many guests with amazing rest. All of our guest rooms will be fully remodeled, including all new bathrooms, flooring, and furniture, just in time for our 2024 season. We hope you come back and check it out!

8/10 Bueno

Scott

Viaje en pareja, Viaje con mascota
Le gustó: Servicios
Pool Bar service was poor. Daily server had a problem putting a smile on her face and being polite and gracious to guests!! Very Disappointing…
Se hospedó 6 noches en agosto de 2023
Respuesta de Kevin, el 28 ago. 2023
I am sorry you encountered a bad experience at the Cabana Bar. Sometimes we can't always all have a smile on our face, though we do try! I am hoping that you encountered smiles with the other servers, that welcome our guests, during your stay.

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Servicios
Front test people were fantastic!
Se hospedó 1 noche en agosto de 2023
Respuesta de Kevin, el 27 ago. 2023
Thanks for the great review, Karen! We're happy to hear you found the front desk staff "fantastic" we all work hard to ensure all of our guests have an incredible stay. We hope to see you on your next visit to town.

6/10 Aceptable

Tara

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Solid motel in Provincetown. Our first room had a sink that clogged and couldn’t be fixed so we were moved to a room on the second floor which was perfectly fine. The pool, fire pits, and game area outside were fun with plenty of seating and lounging areas. Staff was pleasant and responsive. Bathrooms could use a refresh but for being right across from the ocean with a shuttle service into town and the local bus at the corner we were perfectly happy.
Se hospedó 3 noches en agosto de 2023
Respuesta de Kevin, el 26 ago. 2023
Thanks for the review, Tara. Sorry to hear of your sink issue but happy we were able to get you into another room quickly. Our courtyard area with 2 firepits, large, heated outdoor pool is an oasis many of our guests enjoy. We're happy to report that all of our guest rooms will be undergoing a major update, including new bathrooms- ready for our 2024 season- you'll have to come back and check it out.

10/10 Excelente

Cara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We love this place!! Perfect location across from the beach with pool and back area with fire pits, cornhole, music, but still quiet in rooms. Great staff and short walk to commercial street shops and restaurants. Terrific weekend here!!
Se hospedó 3 noches en agosto de 2023
Respuesta de Kevin, el 26 ago. 2023
Thanks for the great review, Cara! We're delighted to hear you enjoyed staying with us. Our location is quite unique with the amazing bay beach across from the hotel and our amazing courtyard with large, outdoor, heated pool! The firepits are definitely a guest favorite. We hope you'll stay with us on your next visit to Ptown!

6/10 Aceptable

Helen

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 26 ago. 2023
Thanks for the review.

10/10 Excelente

Nawal

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here with my partner and our dog and it was amazing! Friendly staff, nice pool, the room was comfortable and clean. We walked the beach every day with our dog, which was right across the property. I look forward to staying here again!
Se hospedó 4 noches en agosto de 2023
Respuesta de Kevin, el 26 ago. 2023
Thanks for the great review, Nawal, we're happy you, your partner, and pup enjoyed your stay with us! Our housekeeping staff works hard to keep our rooms clean and comfortable for each guest. Our large, outdoor, heated swimming pool is a big hit with all of our guests. Lastly, you cannot beat a nice walk on the tidal flats at low tide. We look forward to your next visit!

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was clean and comfortable. Bathroom a little small, but how big does it really need to be on vacation. Close to everything and nice staff. Will be back for sure. Bay view was perfect
Se hospedó 3 noches en agosto de 2023
Respuesta de Kevin, el 26 ago. 2023
Hi Sarah! Thanks for the rave review! We love to hear how much our guests enjoyed their stay with us. The bay views are simply incredible. Happy to hear you also enjoyed a clean and comfortable rooms. All of our rooms will be fully made over, including bathrooms for the 2024 season. You must come back and check it out.

6/10 Aceptable

Ian

Takes along bike ride to get into town from hotel. Shuttle only runs part time. Guests smoking pot and cigarette’s which infiltrated my room. Carpet was stained and the bathroom had long black hair strands on floor and sink area. No room service last day.
Se hospedó 5 noches en agosto de 2023
Respuesta de Kevin, el 24 ago. 2023
Thanks for the review, Ian. We appreciate the feedback- seems like a few missteps were made on our end and I do apologize for that. We are a mile and a half from the town center and the CCRTA (bus) comes by the hotel twice an hour and is an easy 5 minute ride to town.