Lori Province Vacations & Trips from MXN$45,451

Overall, great impression and staying was pleasant. The staff is very helpful. Areas to improve: 1. One access room card is not enough if 2 people are staying in 1 room 2. Charging $10 for the lost card is inappropriate. I have never seen this in my life traveling all over the word. Eventually, the fine was dismissed after my negative reaction but it could affect the overall satisfaction. Again, the hotel meets all high standards and I highly recommend it for everyone.

Our stay at the Dvin was nothing short of spectacular. The property feels new and well maintained. Much like the rest of this beautiful country, the hotel management has a sense of pride in keeping the amenities clean. Each morning we witnessed their impressive cleaning routine of the common areas. The property is a prime access point for walking the city. However, the real reason we will return is the relationships we built with the staff. At the end of our stay, hugs and tears were shed as we said goodbye. The heartbeat of this magical country is in sync with the wonderful humans beings that work at the Dvin.

The property was quite a distance from the main attractions. I am used to walking but for some it might be too much. The breakfast was adequate but served too late for the start of many ofbthe trips which were at least a half hours walk away. If they had opened up an hour earlier say at 7am it would have been a lot better.

Thank you very helpful and very nice stay, with upgrade to junior suite

Also, for a 4-star hotel, more fluent English at reception would help international guests. Overall, a lovely place with room for small improvements.