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Opiniones de Dreamwave Hotel Puerto Galera

3 out of 5
Dreamwave Hotel Puerto Galera
White Beach, San Isidro, Puerto Galera, Mindoro Oriental

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 12 de 61 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 61 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 61 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 61 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 61 opiniones" "

6.6/10

Limpieza

7.8/10

Servicio y personal

6.2/10

Servicios

6.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

IRWIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Too expensive for a basic room
Room was clean but very basic, no fridge, no kettle….. these 2 items are very essential for people who loves cold or hot drink without the need of getting out of the room. No hot water twice…. First episode was reported and fixed but did not last longer and no hot water again!!! The bed is very comfortable, but the top sheet or kumot is so thin, not a good one for someone who love to sleep in a cold room. 5 star for the hotel staffs
Se hospedó 3 noches en diciembre de 2022

2/10 Terrible

YASUNORI

Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Maricon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2019

4/10 Malo

thomas

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
bad experience
i have been at this hotel several times and has been good. But this one was not. It started by TWO (2) hotel clerks that were very unfriendly. Checked us in, no smile, not saying a word. i waited for a few minutes, just standing there, before i had to ask what I was waiting for. Thry said to clean the room. They coud have told me to wait a minute. Never offered WIGI, had to get it later. Didnt tell us about breakfast or anything about the hotel. REALLY sucked. This was Dec 19, 2019. Just a treminder, we were on the 4th floor, no elevator. No chairs for the beach like they normally do. The breakfast sucked. I had egg and toast, no brewed coffee. Egg was hard and toast was cold.
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Old and poor facilities.
Se hospedó 2 noches en diciembre de 2019

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It was ok, nothing to write home about. On the beach was the best thing.
Se hospedó 3 noches en agosto de 2019
Respuesta de Shiena, el 10 oct. 2019
Good day! Thank you for giving us feedback. We'll try to assess your concerns. Thank you, God Bless!

6/10 Aceptable

Eyvind

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2019
Respuesta de Shiena, el 11 jul. 2019
Thank you for your feedback. :)

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel is nice and very near to the beach, good location. The room is very clean.
Se hospedó 1 noche en junio de 2019
Respuesta de Shiena, el 4 jul. 2019
Thank you for sending us a positive feedback! Rest assured we'll maintain our excellence service. Thank you :)

6/10 Aceptable

Cliente verificado

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The AC works okay... The shower wasn't working well
Se hospedó 2 noches en mayo de 2019
Respuesta de Shiena, el 6 jun. 2019
Good day! Thanks for your review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much.

2/10 Terrible

Arlo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid it, not a pleasent stay at all.
1) shower does not work properly. 2) electrical outlets shocked us the entire stay. 3) hotel loses electricity constantly. 4) bed is very very noisy. 5) there are NO iron & board in hotel. 6) wifi only in lobby. 7) very dirty, mold everywhere.
Se hospedó 1 noche en mayo de 2019
Respuesta de Shiena, el 29 may. 2019
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2019
Respuesta de Shiena, el 8 may. 2019
Good day! Thank you for giving us feedback. We'll try to assess your concerns. Thank you, God Bless!

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en mayo de 2019
Respuesta de Shiena, el 6 may. 2019
Thank you for sending us a positive feedback! Rest assured we'll maintain our excellence service. Thank you :)

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2019
Respuesta de Ken, el 4 abr. 2019
Hi! Good day! Thank you for giving us your feedback. Will let the staff know this. Have a great day!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Accommodating staff
Se hospedó 1 noche en febrero de 2019
Respuesta de Ken, el 27 feb. 2019
Good day! Thank you for giving us feedback. We'll try to assess your concerns. Thank you, God Bless!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Well located at white beach with a nice lobby restaurant with a great view of the beach
Se hospedó 1 noche en febrero de 2019
Respuesta de Ken, el 21 feb. 2019
On behalf of all of us at Dreamwave Hotel, I would like to thank you for sharing this great review about our Hotel! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. Please come visit us again soon! Respectfully, Ken, Hotel Operations Assistant

8/10 Bueno

Reynald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2019
Respuesta de Ken, el 31 ene. 2019
Thank you for sending us a high score feedback! Rest assured we'll maintain our excellence service. Thank you :)

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
great location , old building no fire evacuation systems ?
Se hospedó 3 noches en enero de 2019
Respuesta de Ken, el 11 ene. 2019
Good day! Thanks for your review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much. Respectfully, Ken, Hotel Operations Assistant

8/10 Bueno

JOANNA FELISSA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2018
Respuesta de Ken, el 5 ene. 2019
Thank you for sending us a positive feedback! Rest assured we'll maintain our excellence service. Thank you.

4/10 Malo

Peter

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Needs better management
Our room was dark, dingy and dirty. No view from the window because a concrete wall. The from office girl (Jean) was nice and arranged for a much better room at the front on the 2nd floor - but an additional cost. I was amazed at how run down and dirty the place was.
Se hospedó 4 noches en diciembre de 2018
Respuesta de Ken, el 27 dic. 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

Fabio

Le gustó: Limpieza y comodidad de las habitaciones
Mixed feelings.
I have mixed feelings about the hotel’s management of this property. It ‘s in a perfect location, just a step down onto White beach, a good cleaned stretch of beach, with plenty of decent local eateries, souveniers shopping and beach activities. The staffs are doing a find job, but on my 2 nights stay, housekeeping did not passed by my room, and some parts of the hotel need immediate renovation. The owners are responsible for that part, not the employees. That is poor management. This place can be a jewel if they wanted to be..The lobby is inviting with good strong WiFi, and a good “made to order” breakfast included with my room rate. The room was very basic, but was cleaned and organized on my 1st day, comfortable bed, quiet good night sleep on 3rd floor, hot shower, and air con did it’s job. I would still recommend to others for a good night sleep.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Ken, el 14 dic. 2018
On behalf of all of us at Dreamwave Hotel, I would like to thank you for sharing this great review about our Hotel! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please come visit us again soon! Respectfully, Ken, Hotel Operations Assistant

2/10 Terrible

Jurjin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The rooms are never cleaned
Se hospedó 2 noches en diciembre de 2018
Respuesta de Ken, el 11 dic. 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

Jay

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
We already came late, and we keep texting the staff about our reservation, so when we get there, everything will be all set but what happened was the other way around, the staff was not there then the room was not yet ready, the toilet bowl is not flushing well, the bidet is leaking, the water coming out from the heater is not enough to rinse soap on my body
Se hospedó 1 noche en noviembre de 2018
Respuesta de Ken, el 1 dic. 2018
Good day! Thanks for your review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much. Respectfully, Ken, Hotel Operations Assistant

4/10 Malo

Christopher

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Needs repairs.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Ken, el 29 nov. 2018
Good day! Thanks for your review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much. Respectfully, Ken, Hotel Operations Assistant

6/10 Aceptable

Christopher

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good location
Great location right on White Beach. The rooms are in dire need of repair. The staff and lobby is nice.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Ken, el 29 nov. 2018
Good day! Thanks for your review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much. Respectfully, Ken, Hotel Operations Assistant

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was comfortable and clean. It was close to the beach. It has its own security guard who stays overnight, so it was safe enough to stay. I would recommend this place to my friends who might go to white beach.
Se hospedó 2 noches en octubre de 2018
Respuesta de Ken, el 3 nov. 2018
On behalf of all of us at Dreamwave Hotel, I would like to thank you for sharing this great review about our Hotel! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. Please come visit us again soon! Respectfully, Ken, Hotel Operations Assistant

10/10 Excelente

Julie Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Front Beach Hotel
Se hospedó 1 noche en agosto de 2018
Respuesta de Aaron, el 4 sept. 2018
Good day, Thank you for sending us a positive feedback, rest assured we'll maintain our excellence service. Thank you

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
They don't clean the roons
Are TV remote never worked the whole time we were there the rooms were not cleaned during are stay at all the aircon barely worked I was bitten by many bugs at night my hand is still swollen from a bug bight I received there two days ago I brought the TV remote problem up with the staff they did nothing about it
Se hospedó 4 noches en junio de 2018
Respuesta de Aaron, el 4 jul. 2018
Thank you for sending us a feedback. We appreciate your thoughts in order to improve or maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
beyond expectation!
We came here for our anniversary. With our deluxed room for two, I'm very impressed with our room. Very clean, cozy style, and with regards to that famous smelly bathroom and stinky water from the faucet and shower that i have read from the reviews, we didn't even encounter it. They even allow us to early check in without extra charged. Please keep it up. Will definitely return here! - Ahyani
Se hospedó 1 noche en junio de 2018
Respuesta de Aaron, el 4 jul. 2018
Thank you for sending us a feedback. We appreciate your thoughts in order to improve or maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless

10/10 Excelente

ramanan, manila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel. Value for money & good location.
Friendly staffs. Clean rooms. Beach facing hotel. Great view & value for money.
Se hospedó 1 noche en mayo de 2018
Respuesta de Aaron, el 14 jun. 2018
Thank you for sending us a feedback. We appreciate your thoughts in order to improve or maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless

6/10 Aceptable

Jose Antonio, Manila, Philippinee

Le gustó: Servicio y personal
Good beachfront hotel
Very basic hotel. Small bathroom. Low water pressure. Power cuts out every now and then depending on how crowded the island is (not their fault though). The pluses? Accommodating staff and online booking. The convenience of online reservation and payment is worth it to me, so I’ll be back here in the future - I’m at the beach most of the time anyway.
Se hospedó 2 noches en mayo de 2018
Respuesta de Aaron, el 30 may. 2018
Thank you for sending us a feedback. We appreciate your thoughts in order to improve or maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless

6/10 Aceptable

idoyan

海の家
ビーチに面したホテル。１階はフロントと簡易なレストラン。 朝食付きだけど，最低限のものしかなく期待してはいけません。 日本でいうと海の家が宿屋をやっているような感じです。 スタッフもフレンドリーなので居心地は悪くはなく，値段相応だと思います。
Se hospedó 1 noche en mayo de 2018
Respuesta de Aaron, el 30 may. 2018
Thank you for sending us a feedback. We appreciate your thoughts in order to improve or maintain our facilities and services. We're looking forward to see you soon. Thank you and God bless

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice hotel
Nice hotel front of the beach they have a big balcony that has a good view for sunset. The staff are accomodating. You will enjoy your stay.
Se hospedó 2 noches en abril de 2018
Respuesta de Aaron , el 11 abr. 2018
This is to acknowledge your message, thank you for sending us a positive and overwhelming feedback. We'll assure to maintain and improve more our great customer service. We're expecting to see you soon... again Thank you and God bless :)

6/10 Aceptable

Murray

Respuesta de Aaron , el 11 abr. 2018
This is to acknowledge your message, thank you for sending us a positive and overwhelming feedback. We'll assure to maintain and improve more our great customer service. We're expecting to see you soon... again Thank you and God bless :)

8/10 Bueno

isaac

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hotel needs lots of updates. Staff was excellent very accumadating. I was told hotel will go under renovation on July.
Respuesta de Aaron , el 4 abr. 2018
Good day, Thank you for sending us a positive and overwhelming feedback. We'll assure to maintain and improve more our great customer service. We're expecting to see you soon... again :) Thank you and God bless

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Toilet flush broke twice. No water heater. Bathroom floor level done wrong water cant get to the drain.
Se hospedó 1 noche en marzo de 2018
Respuesta de Aaron , el 4 abr. 2018
Good day, Thank you for sending us a honest review, and regarding to the maintenance, we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much.

8/10 Bueno

Robert

No le gustó: Limpieza y condiciones de la propiedad
Location Great Hotel tired
Great location, on the beach, White Beach is very nice, good sand and clear water. The hotel could do with some work in the rooms, showers are below average. The bed post came lose and fell out leaving only support of 3 legs I placed the lose one under to stabilize the bed. Service was also a little slow, waiting for breakfast menu etc. Mostly I walked to counter to get myself. The location is the reason to stay here.
Respuesta de Aaron , el 4 abr. 2018
This is to acknowledge your message, thank you for sending us an honest feedback, and regarding to the maintenance, we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much.

2/10 Terrible

RG, NC, USA

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Old, dirty and toilet is not working
As soon as we got in the hotel I noticed right away how old and poorly maintained the place was. Our room doesn't smell good at all, one of the stuff sprayed lysol to it to cover the smell. The bathroom was disgusting and the flush is not working. They moved us to another room where the flush is not working as well. On our first night, the cable was not working and there was no water. NO WATER! There was no wifi in the room too. Super waste of money! And btw, the kitchen was not working too. We tried to have lunch in that place but they said the kitchen is under maintenance.
Se hospedó 2 noches en febrero de 2018
Respuesta de Aaron , el 4 abr. 2018
Good day, Thanks for your review. I'm sorry to hear you had a bad experience with us. We assure you it will not happen again. and regarding to the maintenance, we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much.

10/10 Excelente

Ferdi

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Great!! "Hotel Dream waves"
Dream Wave is a great hotel with a best location at the White Beach. Very friendly and helpful Staff,very good breakfast.i extendet my stay 3 times.becauae it is a good hotal wirh perfect location.
Respuesta de Aaron , el 4 abr. 2018
This is to acknowledge your message, thank you for sending us a positive and overwhelming feedback. We'll assure to maintain and improve more our great customer service. We're expecting to see you soon... again :) Thank you and God bless.

10/10 Excelente

Jess, Makati

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel and beachfront
We had an awesome stay. Interior design of their lobby looks great. Service is good. Room and toilet is clean. Cold ac. Staff are very accomodating. i like their dining and they have outdoor dining too. There is an acoustic band on evenings.
Se hospedó 1 noche en febrero de 2018
Respuesta de Aaron , el 4 abr. 2018
This is to acknowledge your message, thank you for sending us a positive and overwhelming feedback. We'll assure to maintain and improve more our great customer service. We're expecting to see you soon... again :) Thank you and God bless.

8/10 Bueno

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Location - In the Center of White Beach
Fantastic location right on the beach; just step out of the lobby and your toes are in the sand. Room is a bit old, but I believe all hotels in the area are, and the bed was quite comfy and the place was clean, and the water was hot. Complimentary breakfast in the morning was made to order, and was tasty. One word of warning is that White Beach can be pretty loud until about 11pm or midnight – with live flame juggling type entertainment and loud music on the beach until then. You are right in the center of the beach here though, and can easily walk to anything / all restaurants.
Se hospedó 1 noche en febrero de 2018
Respuesta de Aaron , el 4 abr. 2018
This is to acknowledge your message, thank you for sending us a positive and overwhelming feedback. We'll assure to maintain and improve more our great customer service. We're expecting to see you soon... again :) Thank you and God bless.

6/10 Aceptable

David

Le gustó: Servicio y personal
Breakfast really not included
Good service, but its not true that breakfast is included. When i checked out they wanted me to pay for coffee and pancakes from breakfast!?
Se hospedó 6 noches en enero de 2018
Respuesta de Aaron , el 4 abr. 2018
Good day Mr. David, We apologized for this matter, will assure you that we'll be more specific to our accommodation and it's inclusions. I hope your stay in Dreamwave Beach Resort was otherwise enjoyable and hope to see you back some day.

6/10 Aceptable

Pierre-Olivier

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2018

8/10 Bueno

hideyuki

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en enero de 2018
Respuesta de Aaron , el 31 ene. 2018
Thank you for sending us a feedback, we appreciate it. We'll make sure that we will maintain our Excellent Service and improve more some of our Facilities. We are looking forward to see you again. Thank you and God bless :)

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
There are things need to improve
Pros: The hotel is by the beach, wide and comfy bed, the room is nicely painted and decorated, personnels are kind and considerate (the receptionist changed our assigned room when she learned that we are with an old person, which is really kind because my in-law have mobility issues). Cons: Broken flush handle, yellowish toilet bowl, dusty/sandy floor, no floor mat in the bathroom so we can’t avoid wetting the entire room after every bathroom use, the main entrance closes before midnight and we had to find where we can enter (they have a small passage at the side of the building), the reception area closes at midnight as well and there’s no one to attend the guests except for the security guard on duty.
Se hospedó 4 noches en enero de 2018
Respuesta de Aaron , el 24 ene. 2018
Good day! Thanks for your honest review, regarding to the maintenance, we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much.

8/10 Bueno

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Puerto Galera Getaway
Pros: The hotel provided excellent customer service with friendly service staff and security. It is well-situated along white beach and just a 2 min walk from plenty of restaurants, bars and convenience stores. Cons: Due to its proximity to the beach, the room was inevitably sandy. This may or may not affect some patrons.
Se hospedó 3 noches en diciembre de 2017
Respuesta de Aaron , el 12 ene. 2018
Good day Mr. Timothy Thank you for your honest feedback, we'll make sure we'll work with that and improve more of our facilities, but still we're looking forward to see you again. :)

6/10 Aceptable

John, USA

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Close to beach but in desperate need of maintance
This could be a great hotel with some needed repairs. No elevator so I asked for room on first floor. My room was ok but bathroom was old. No separate shower. Open no shower doors or shower curtain. Hot water I had to keep hitting box to keep hot water. Shower sprayer broken. Sink leaked from underneath on floor. Bathroom just a total Disaster. Water brownish. Towels old and dingy. Dead roaches in hallway but none in room. I would NOT go back to this hotel or Puerto Galera.
Se hospedó 2 noches en diciembre de 2017
Respuesta de Aaron :), el 18 feb. 2018
Good day Mr. John, We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much

6/10 Aceptable

Peter

Se hospedó 1 noche en diciembre de 2017
Respuesta de Aaron , el 12 ene. 2018
Good day Sir/Ma'am Thank you for your honest feedback, we'll make sure we'll improve more of our facilities and services. We're still looking forward to see you again. :)

6/10 Aceptable

joyce, cavite

The hotel is nice and the staff are friendly
Id highly recommend dream wave.. ill be back dreamwave and puerto
Se hospedó 2 noches en noviembre de 2017
Respuesta de Aaron , el 2 may. 2018
Good day Ms. Joyce, Thank you for the overwhelming feedback, we'll make sure we'll maintain our excellent service. We're looking forward to see you again. :)

10/10 Excelente

Maria Rubie R.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome trip!
It was an amazing trip. My boyfriend and I stayed for 5 days and it's pretty awesome. The place is clean, staff are friendly. We will be back for sure!
Se hospedó 1 noche en noviembre de 2017
Respuesta de Aaron , el 12 ene. 2018
Good day Ms. Rubie, Thank you for the overwhelming feedback, we'll make sure we'll maintain our excellent service. We're looking forward to see you again. :)