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Opiniones de La Quinta Inn & Suites by Wyndham Raleigh Cary

2.5 out of 5

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 373 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 302 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 157 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 92 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 80 de 1004 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

7.2/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

antonio

Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 25 abr. 2024
Hi antonio,It was a pleasure having you as our guest, and we're delighted to know you had a fantastic stay. Your high rating motivates us to continue providing the best possible experience for our guests. We hope to have the pleasure of hosting you again in the future.

4/10 Malo

Paola

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Mal olor en la habitación y manchados los muebles
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 6 mar. 2024
Hello Paola, We regret to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is valuable, and we have shared it with our team to investigate further. We encourage you to contact our management team directly to address your concerns. Thank you for bringing this to our attention.

8/10 Bueno

bety, Jamaica

Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 15 feb. 2024
Hello bety, We appreciate you choosing our hotel for your recent stay. If there is anything we can do to make your future experience even better, please reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back soon.

8/10 Bueno

Irene

Se hospedó 4 noches en octubre de 2023
Respuesta de General Manager, el 20 nov. 2023
Dear Irene,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Raleigh Cary and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excelente

Julian

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

bety

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Osvaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
El servicio es exelente
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Neli

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

bety

Viaje en pareja
Le gustó: Limpieza y servicio y personal
El cuarto donde me quede apestaba pienso que deberian poner ambientadores
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Vicente

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy linpio y seguro
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

bety

Le gustó: Servicio y personal
Personal de recepción amable pero en algunas. Partes avia olor a marihuana
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Karla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación
Se hospedó 1 noche en abril de 2023

8/10 Bueno

bety

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gustaría que mejoren el desayuno
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Osvaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
Ño esperado y el servicio muy profecional
Se hospedó 1 noche en enero de 2023

6/10 Aceptable

bety

Le gustó: Servicio y personal y condiciones de la propiedad
El personal muy bien la limpieza de las cama fatal el cuarto apestaba

10/10 Excelente

Osvaldo

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Osvaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
Muy profesional el servicio en front desk.Hermosa evitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de Eddie R. AGM, el 29 sept. 2022
Thank you for taking the time to tell us about your experience at La Quinta by Wyndham. It is always a pleasure to receive positive feedback. I’m pleased to hear that you had such an enjoyable stay at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Osvaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hermoso hotel
Me gusto todo. En general exelente todo y el personal muy profecional. El loby la atencion el desayuno todo muy confortable. Lo recomiendo 100% hermoso hotel. Lo comento de corazon porque yo trabajo en hotel i se lo q es la atencion al cliente. Sin nada mas q desir. Gracias por todo
Se hospedó 1 noche en agosto de 2022
Respuesta de Daniele T. GM, el 16 ago. 2022
Muchas gracias por tomarse el tiempo para contarnos sobre su estadía. Estamos muy contentos de ver que tuvo una estadía maravillosa y que el personal le brindó un excelente servicio. Esperamos verte de nuevo la próxima vez que estés en la ciudad.

10/10 Excelente

Oswaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly people working in the hotel, nice lobby, great location, nice room and bathroom.
Se hospedó 5 noches en noviembre de 2020
Respuesta de Manager, el 16 nov. 2020
Awesome! Nice to see good feedback. Thank you for staying with us.

10/10 Excelente

Raúl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excel te lugar que usare en un futuro si lo necesito en alguno de mis viajes.
Se hospedó 1 noche en agosto de 2020
Respuesta de Manager, el 9 sept. 2020
Thank you for your positive feedback.

10/10 Excelente

Raúl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio acorde con el precio. Buena calidad, tanto que fue el único hotel que me gusto y que use por varios días.
Se hospedó 2 noches en agosto de 2020
Respuesta de Manager, el 9 sept. 2020
Thank you for your positive feedback and nice comments

10/10 Excelente

Raúl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un lugar muy agradable y acorde con el precio que maneja.
Se hospedó 1 noche en agosto de 2020
Respuesta de Manager, el 24 ago. 2020
Thank you

8/10 Bueno

Victoria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2020
Respuesta de Manager, el 21 jul. 2020
Thank you for saying with us.

10/10 Excelente

Freddy, NYC

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy bueno El desayuno deberia mejorar comparado con otros similar precio. Por lo demás no tengo quejas
Se hospedó 3 noches en febrero de 2020
Respuesta de Hotel Supervisor, el 7 mar. 2020
Gracias por su reciente estadia con nosotros. Es nuestros huespedes de la major manera possible y esperamos supercar siempre sus expectativas. Esperamos verte pronto

8/10 Bueno

Russell

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was great
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Jonathan, Gastonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relation Management, el 23 may. 2024
Hi Jonathan,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excelente

Marquiese

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relation Management, el 21 may. 2024
Hi Marquiese,We're thrilled to hear that you enjoyed your stay at La Quinta Inn & Suites Cary! Providing a pleasant experience for our guests is our top priority, and we're delighted that you found our property to your liking. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excelente

Kevin, Philadelphia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet area and convenient. Staff was friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relation Management, el 21 may. 2024
Hi Kevin,Thank you for your feedback regarding your recent stay at La Quinta Inn & Suites Cary. We're delighted to hear that you enjoyed the quiet and convenient location of our property! Providing a peaceful environment and friendly service are top priorities for us, and we're pleased that we could meet your expectations in these areas. We appreciate your kind words and look forward to welcoming you back for another pleasant stay in the future!

10/10 Excelente

Dmitriy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decent hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations Specialist, el 20 may. 2024
Hi Dmitriy,Thank you for choosing La Quinta Inn & Suites Cary. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing stay ! Great staff
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 17 may. 2024
Hi Jennifer,Thank you for your glowing review! We're delighted to hear that you had an amazing stay with us and that our staff contributed to your positive experience. Providing excellent service and hospitality is at the heart of what we do, so it's fantastic to know that our team's efforts were appreciated during your time with us. Once again, we appreciate you choosing to stay at La Quinta Inn & Suites Cary and hope to have the chance to welcome you back in the future.

4/10 Malo

Sharon Alexis

Viaje familiar, Viaje familiar con niños
No le gustó: Servicios
The property is in desperate need of repair and a good deep cleaning
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Relation Management, el 16 may. 2024
Hi Sharon,Thank you for your feedback regarding your recent stay at our hotel. It's clear that our property did not meet your expectations in terms of maintenance and cleanliness. Please know that we take your comments seriously, and we will be addressing these issues with our maintenance and housekeeping teams to ensure that necessary repairs and deep cleaning are conducted promptly. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay
Se hospedó 3 noches en mayo de 2024
Respuesta de Guest Relation Management, el 13 may. 2024
Hi Jose,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at La Quinta Inn & Suites Cary. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excelente

Cora

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The young lady that checked me in was knowledgeable about the business and could multitask
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relation Management, el 9 may. 2024
Hi Cora,Thank you for your kind feedback regarding your check-in experience with our staff. We're delighted to hear that the young lady who assisted you was knowledgeable and able to multitask efficiently. Providing excellent service and ensuring our guests feel welcomed and well-informed is important to us. We will certainly pass along your compliments to our team member. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excelente

Terry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice and quuwt
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations Specialist, el 4 may. 2024
Hi Terry,Thank you for choosing La Quinta Inn & Suites Cary. We appreciate your feedback and are delighted to hear that you found our hotel to be nice and quiet. Providing a peaceful environment for our guests is a top priority for us. We strive to maintain high standards of comfort and tranquility throughout our property. Your positive experience motivates us to continue delivering exceptional service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

2/10 Terrible

heather

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
White stains on couch. Broken chair. Filth in windowsills.
Se hospedó 1 noche en marzo de 2023
Respuesta de Guest Relation Management, el 3 may. 2024
Hi Heather,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Louis

Viaje de negocios
Le gustó: Servicios
Very good
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations Specialist, el 29 abr. 2024
Hi Louis,Thank you for being our guest with us at La Quinta Inn & Suites Cary and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excelente

Patricia

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
I wish breakfast was longer.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations Specialist, el 29 abr. 2024
Hi Patricia,Thank you for choosing La Quinta Inn & Suites Cary. We appreciate your feedback and understand the importance of a satisfying breakfast experience. Our breakfast hours are carefully determined to accommodate the majority of our guests while maintaining the quality of service. We'll certainly take your suggestion into consideration as we continuously strive to enhance our offerings. Thank you for sharing your thoughts, and we hope to welcome you back for another enjoyable stay.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All was good. Hotel was clean. Breakfast was better than expected.
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relation Management, el 26 abr. 2024
Hi Janet,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us, found our hotel clean, and enjoyed our breakfast offerings. Providing a clean and comfortable environment, along with a satisfying breakfast, are important to us, and we're pleased that we met your expectations. Thank you for choosing La Quinta Inn & Suites Cary, and we look forward to welcoming you back again soon!

8/10 Bueno

Joshua

Le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 19 abr. 2024
Hi Joshua,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 Malo

Carolyn

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This motel is run down looking with chipping paint and missing knobs in the room .Also the room had an odd smell, some kind of cleaning product maybe. I had a bad experience with noisy people in the hallway after midnight and again in the early morning.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management , el 18 abr. 2024
Hi Carolyn,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Providing a comfortable and pleasant stay for our guests is our top priority, and we regret that we did not meet your expectations on this occasion. Rest assured, we are addressing these maintenance issues promptly to ensure all rooms meet our high standards of cleanliness and comfort. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope you will consider giving us another opportunity to provide you with a more enjoyable and relaxing experience during your next visit.

8/10 Bueno

Edward

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 11 abr. 2024
Hi Edward,Thank you for taking the time to rate your stay at La Quinta Inn & Suites Cary. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 Bueno

Domonique

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, room was clean besides the bench that was at the end of the bed
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 9 abr. 2024
Hi Dominique,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you enjoyed our great location and that your room was mostly clean during your visit. Your concerns are valuable to us, and we will address this with our housekeeping team to ensure that all areas of our rooms are properly maintained for our guests. Thank you once again for choosing La Quinta Inn & Suites Cary. We look forward to welcoming you back for another pleasant visit in the future.

2/10 Terrible

Maria

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 10 abr. 2024
Hi Maria,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 Terrible

Arturo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations Specialist, el 6 abr. 2024
Hi Arturo,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 Excelente

Isaac

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
It’s a good place to stay for a short trip
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 11 abr. 2024
Hi Isaac,Thank you for your feedback regarding your recent stay La Quinta Inn & Suites Cary. We're pleased to hear that you found our hotel to be a good place to stay for a short trip. Providing comfortable and convenient accommodations for all our guests, whether for short or long stays, is important to us. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 Malo

Daniel

No le gustó: Limpieza y condiciones de la propiedad
Outdated and Dirty
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management , el 29 mar. 2024
Hi Daniel,We appreciate you for bringing this to our attention. Please know that we are addressing this with our housekeeping team to ensure that this is taken care of right away and necessary steps are taken to address this. We hope to have the chance to host you again and impress you with our improvements.

2/10 Terrible

Olivia, Whittier

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Building had shingles blowing off and mold/mildew on outside. Inside in the hallway the smell of THC would make you sick and there was obvious prost*tut*on going on. You could hear it and tell by the “guests” in the lobby and hallway. Inside the room, the toilet had been used and not flushed. Went back to front desk to request a refund and check out. Because it was booked on Expedia, I was told I would have to go through them. I have done that and they’ve reached out to the hotel but have yet to receive a response nor have I after reaching back out as well. This place was in no way safe for a single person to stay in. And I certainly wouldn’t expect my family to stay there. It was filthy and had all sorts of unlawful activities going on like it was normal business and nobody cared. It appeared to be in a nice neighborhood which was very misleading.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Olivia, We appreciate you bringing your concerns to our attention. We take all feedback seriously and will investigate the issues you mentioned to ensure the comfort and security of all our guests. Your case has been noted and forwarded to the relevant department for further review. Our top priority is to provide a safe and welcoming environment for all our guests to enjoy their stay without any disruptions.

10/10 Excelente

Salinda

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was very clean and safe. I give it five star's and the food was fresh and good. The rooms was cle a ned and the exterior of the building.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Salinda,We are pleased to hear that you enjoyed the cleanliness and safety of our property, as well as the quality of our food. We take pride in our well-maintained rooms and exterior. Thank you for sharing your positive experience with us!

10/10 Excelente

siyuan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello siyuan,We're delighted to hear you had a wonderful stay with us! If you have any additional feedback to share, please feel free to reach out to us so we can address any concerns. We look forward to welcoming you back soon!

4/10 Malo

Ebony

No le gustó: Limpieza y condiciones de la propiedad
I took a chance after looking at the reviews. I would never stay here again. It's just gross. It looks like the photos just dirty. The bench at the bottom of the bed was heavily soiled. I requested a blanket to cover so I could sit on it. The elevator was dirty the floors were dirty. Everything just needs a deep cleaning. The sheets were clean and smelled fine. There were no bed bugs so I stayed. If you are bringing children or staying more than 1 or 2 nights don't choose this place. Had I had my children with me I wouldn't have stayed here.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Ebony, We are sorry to hear that your experience did not meet your expectations. We take all feedback seriously and have shared your concerns with our housekeeping team for their awareness. We appreciate your acknowledgment of the clean sheets and can assure you that cleanliness is a top priority for us. We strive to continually improve our services to better accommodate all guests in the future.