2/10 Terrible
Selina
Viaje familiar con niños
24 feb. 2023
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
I’m really disappointed with our stay….this was supposed to be a. short trip for the family to have a break after going through a very stressful period with an incident that occurred. We had young children and an elderly mother, there was No electricity on both nights of our stay, I spoke to a woman from maintenance company, she informed me that this had been an issue before and that there was a fault!!! no hot water on day of check out, informed owner with regards to the electrics and she did not offer any compensation whatsoever apart from offering another night, why would I stay another night when there would be a possibility of having no electricity? I would advise anyone thinking of making a reservation here to think twice!!!! There were dodgy people in and out of the building, parking was horrendous, really ruined our stay and all our plans, so inconvenient. The owner really needs to learn about customer service and making sure she does anything possible to ensure her customers are treated fairly. Electricity and hot water are basic necessities which unfortunately we lacked at our expense!
Selina
Se hospedó 2 noches en febrero de 2023