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Opiniones de The Great House, Sonning, Berkshire

3 out of 5
The Great House, Sonning, Berkshire
Thames Street, Sonning-on-Thames, Reading, England

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 372 de 587 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 151 de 587 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 32 de 587 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 587 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 587 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lauran

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel and room, amazing value for money. Very clean and high quality facilities/decor. Bar/Restaurant little pricey but the standard for the area.
Se hospedó 1 noche en abril de 2024
Respuesta de The Great House Team, el 23 abr. 2024
Thank you so much your feedback is very important to us. Hope to see you again soon!

4/10 Malo

Julie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We booked 3 Biggy Rooms a month ago .to celebrate my 70 th Birthday These are the more expensive rooms .with River views in The Main House On check in we were given two Biggy Rooms and one room across the car park . A dog friendly room ,we have no dog ! The room smelt of dog and a ,dog barking in the room next dioor.and I am allergic to dogs ! So went to reception and requested to be moved to a Biggy room in the main building . We were told they were full no rooms available Not avery helpful member of staff on reception was rather rude and said rooms were allocated and basically insinuated it was just t . I then said could i have a discount as this was s not the room I had booked and the response was they couldn’t do that . Suddenly two rooms became available! Cozy room and a comfy room ! Again both inferior rooms . I took the comfy room as it was in the main house and not too far from my 2 sisters rooms . I feel the the reception manager should have apologised and maybe offered a discount . It is a shame as the rest of the staff we encountered were lovely My sister who paid for this night was the one who apologised She was the first to arrive and there were two different retention staff ,Eho were both friendly . However there was no mention then that the original booking could not be honoured . Will we be back .Yes as we enjo going to the Sonning Theatre performances . But on booking I will contact the hotel and make sure we will be in the rooms requested .
Se hospedó 1 noche en marzo de 2024
Respuesta de The Great House Team, el 31 mar. 2024
Thank you for your review, we've had a look at your booking and can see three biggy rooms were indeed booked, these don't however include a view of the river, only our River view rooms have these. Two of our biggy rooms do have partial river views but are not classed as river view (as this is only partial). Rest assured, you were allocated three biggy rooms as booked and your reservation. We hope you will be back, do contact our friendly team who can advise the best rooming options.

10/10 Excelente

Debbie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de The Great House Team, el 28 mar. 2024
Thank you for your review, we hope to see you back again soon.

4/10 Malo

Ian

Se hospedó 1 noche en febrero de 2024
Respuesta de The Great House Team, el 28 mar. 2024
Thank you for your review, we hope to see you back again soon.

8/10 Bueno

Paul

Se hospedó 1 noche en febrero de 2024
Respuesta de The Great House Team, el 28 mar. 2024
Thank you for your review, we hope to see you back again soon.

8/10 Bueno

Sarah

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Noisy fridge in room
Se hospedó 1 noche en enero de 2024
Respuesta de The Great House Team, el 15 ene. 2024
Thanks for your feedback and we hope to see you again soon. Just to let you know the fridge can be turned down or even off from the thermostat on the inside in the normal way.

10/10 Excelente

Barry

Se hospedó 1 noche en enero de 2024
Respuesta de The Great House Team, el 15 ene. 2024
Thanks so much for your feedback and hope to see you again soon.

10/10 Excelente

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de The Great House Team, el 15 ene. 2024
Thanks so much for your feedback and hope to see you again soon.

8/10 Bueno

Patricia

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Would stay again.
Nice, clean room with excellent rain shower. Modern with quirky 50’s style accessories. Great location and good free parking. The restaurant/ bar area is very good with lovely gardens overlooking the river. Excellent checkout receptionist but our check-in lacked warmth and information.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Great House Team, el 30 dic. 2023
Thank you so much for your review we really welcome your feedback. We're thrilled you would stay again and we can't wait to see you for an excellent check in as well as check out next time:-)

10/10 Excelente

Lesley

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Lovely comfy rooms, great bathrooms with fabulous smelling soap, shampoo, conditioner and body lotion. Tea and coffee tray good. Private safe parking
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Great House Team, el 30 dic. 2023
Thanks for staying with us. We appreciate your feedback! Do come and stay with us again soon for more of the above...

10/10 Excelente

Georgia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Stay
We really enjoyed our stay at The Great House, The room was perfect and very spacious, The only gripe I have is that it would be really useful to have two shower heads, I really didn’t want to get my hair wet but it was only a rainfall shower head, It was a slight struggle to wash without getting my hair wet, That’s the only thing! Everything else was wonderful, Receptionist was really polite on the day we booked in to leaving the next day, All ready looking forward to coming back in the summer!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Great House Team, el 30 dic. 2023
Perfect review and thank you so much for your feedback. We can't wait to see you again in the summer too :-)

10/10 Excelente

Frøydis

Se hospedó 2 noches en diciembre de 2023
Respuesta de The Great House Team, el 30 dic. 2023
Thanks for staying with us. We appreciate your 10/10 score too! Do come stay with us again soon.

8/10 Bueno

TYRONE

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were well appointed. Good parking nearby to Reception and the Coach House where the rooms were. The bar/ restaurant was lively with an interesting if limited menu.
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Great House Team, el 3 dic. 2023
Thank you for your feedback and we do hope we will see you again super soon!

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Great House Team, el 3 dic. 2023
Thank you for your fab rating and hope to see you again super soon!

10/10 Excelente

Terrence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Perfect review and we can't wait to see you again soon!

10/10 Excelente

Jaisha

Se hospedó 1 noche en octubre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Perfect review and we can't wait to see you again soon!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just Right
Just right, comfort, staff, spacious, quality. Overall very good experience.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Perfect review and we can't wait to see you again soon!

10/10 Excelente

Sandra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is one of the most comfortable hotels I’ve stayed in. Every detail has been thought about and everything has been designed to make the guest feel welcome and happy.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Perfect review and we can't wait to see you again soon!

8/10 Bueno

Tommy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No Air-con
Had an amazing stay. Wish the room had Air-con tho.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
thank you for your feedback and hope to see you again soon!

10/10 Excelente

Michael

Viaje en pareja
Very nice property well located in the heart of Sonning. Room was clean and functional with a large and very comfortable king bed. The Coppa Club restaurant on-site is very good with a terrace and large garden leading down to the river. Staff are friendly and professional and helpful with cabs etc. I thoroughly enjoyed my stay here and would definitely come back
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Perfect review and we can't wait to see you again soon!

10/10 Excelente

Holly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel, great location, would absolutely return!
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Perfect review and we can't wait to see you again soon!

8/10 Bueno

Georgina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel with great location and atmosphere
What a fantastic location and really nice décor. Good value for money and buzzy atmosphere in the evening. We were there on the hottest night of the year and whilst provided with a room fan it was still really hot in the room - however any other time it was really comfortable with nice en suite. We will definitely be back.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Thank you for your feedback and do hope we will see you again soon- it's a lot cooler now!

8/10 Bueno

richard

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Thank you for your feedback -Hope to see you again and achieve a 10/10 next time.

8/10 Bueno

Lucy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stunning location and lovely rooms. The rooms are hot unless you can tolerate the sound of the fan in the room, and could’ve done with more than 2 teabags. But have stayed often and will continue to visit The Great House, possibly one of my favourite places to stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Great House Team, el 28 oct. 2023
thank you for your feedback and can't wait to see you again soon...Just dial 0 if there's any replenishments needed and we will deliver to the door :-)

10/10 Excelente

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 28 oct. 2023
Perfect review and we can't wait to see you again soon!

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful backyard and lovely rooms.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Samdra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 27 ago. 2023
Thank you so much for your review and we can't wait to see you again soon!

10/10 Excelente

David

Le gustó: Condiciones de la propiedad
Beautiful hotel Lovely food Outstanding service
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 27 ago. 2023
Thanks so much for your review and we hope to see you again soon!

10/10 Excelente

Carey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My friend and I checked in late as we were delayed at the event we were attending. We still had a friendly welcome when we did finally turn up. Our room was very comfy and had everything we needed. We were greeted by more friendly staff the next day and enjoyed a good breakfast. Just a shame that we were not staying longer, as our visit was very short!
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 27 ago. 2023
Thanks so much for your review and we do hope to see you again soon!

8/10 Bueno

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wedding Stay
Lovely hotel but our room was much much smaller than expect. Not a complaint, it was perfectly nice, I’d just book a different style if staying again so we had more room.
Se hospedó 2 noches en agosto de 2023
Respuesta de The Great House Team, el 27 ago. 2023
Thanks so much for your review and sounds like you stayed in one of our Cosy rooms 'small but beautifully put together' we think a Deluxe room would better suit you next time -still beautiful but a bit more space... now you know we do hope to see you again soon!

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 27 ago. 2023
Thank you for your 5/5 rating and we hope you will come stay with us again!

10/10 Excelente

Stephen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely setting and beautiful well furnished rooms that look and feel like show homes, very stylish and comfortable
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 9 ago. 2023
Thank you so much for your feedback. We can't wait to see you here again soon!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent spacious room. Copper Club on site good for breakfast.
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 9 ago. 2023
Thank you so much for your feedback. We can't wait to see you here again soon!

10/10 Excelente

LAWRENCE

Se hospedó 2 noches en agosto de 2023
Respuesta de The Great House Team, el 9 ago. 2023
Thank you so much for the 10 out of 10. We can't wait to see you here again soon!

10/10 Excelente

Julie

Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 9 ago. 2023
Thank you so much for the 10 out of 10. We can't wait to see you here again soon!

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great array of older buildings and its location on the river Thames
Se hospedó 1 noche en agosto de 2023
Respuesta de The Great House Team, el 9 ago. 2023
Thank you so much for your feedback. We can't wait to see you here again soon!

8/10 Bueno

Karen

Se hospedó 1 noche en julio de 2023
Respuesta de The Great House Team, el 30 jul. 2023
Thankyou for your feedback and hope to see you again soon!

10/10 Excelente

Tamaal

Le gustó: Limpieza
Se hospedó 1 noche en julio de 2023
Respuesta de The Great House Team, el 27 jul. 2023
Thank you so much and we do hope to see you again soon!

10/10 Excelente

Aimee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de The Great House Team, el 27 jul. 2023
Thank you for your feedback and and we do hope to see you again soon!

10/10 Excelente

Ian

Se hospedó 1 noche en julio de 2023
Respuesta de The Great House Team, el 20 jul. 2023
Thank you so much and we hope to see you here again soon!

8/10 Bueno

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely
Lovely place to stay in beautiful location.
Se hospedó 1 noche en julio de 2023
Respuesta de The Great House Team, el 20 jul. 2023
Thank you so much and we hope to see you here again soon!

10/10 Excelente

Nick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de The Great House Team, el 20 jul. 2023
Thank you so much and we hope to see you here again soon!

10/10 Excelente

Gilly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely location, enormous bed, fantastic spacious bathroom/shower, very quiet, very clean, nice details / touches, fabulous toiletries.
Se hospedó 1 noche en julio de 2023
Respuesta de The Great House Team, el 20 jul. 2023
Thank you so much and we hope to see you here again soon!

4/10 Malo

Victoria

Viaje en grupo
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
not impressed
The bed was unmade, the room was tiny, there was no bath, there was no coffee, and it was very expensive....
Se hospedó 2 noches en junio de 2023
Respuesta de The Great House Team, el 12 jul. 2023
Oh dear but thank you for your feedback. You were in one of our smallest room type (Cosy) and only one of these rooms has a bath which is subject to availability and on request. Due to the hot weather the beds were not made up with a duvet , but instead a top sheet is left on the bed folded ready for the guest to place on top -this keeps it cool (rather than having it already on the bed which gives it time to heat up) thus helps with keeping you cool once in bed. Apologies for the confusion. A call to our 24 hour reception and we would have happily placed the top sheet on the bed for you and replaced the coffee bags too -there should have been 4 -apologies- I will mention this to our housekeeping team .We do hope you will come stay with us again and give us the chance to impress next time.

4/10 Malo

Matthew

Se hospedó 1 noche en junio de 2023
Respuesta de The Great House Team, el 12 jul. 2023
Thank you for your rating and do hope you'll return so we can make it a 10 next time.

8/10 Bueno

shaun

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place helpful staff
Se hospedó 1 noche en junio de 2023
Respuesta de The Great House Team, el 28 jun. 2023
Thank you so much for your feedback we can't wait to see you again!

10/10 Excelente

Luisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really enjoyed our stay at this hotel. We had the apartment and we’re very pleased with the layout and decor. And a lovely bathroom! Thoughtful amenities provided including some fresh milk for tea and lots of water as it was hot. Located right at the river with a beautiful stretch of the Thames path literally on the doorstep. Dined in the coppa Club which was buzzy. Would happily return.
Se hospedó 1 noche en junio de 2023
Respuesta de The Great House Team, el 28 jun. 2023
Thank you so much for your feedback we can't wait to see you again!

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de The Great House Team, el 28 jun. 2023
Thank you so much for your feedback we can't wait to see you again!

10/10 Excelente

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sonning stay
Stayed in double deluxe room, very clean,amazing shower and toiletries, room large had everything we needed desk, comfy chairs, lovely bed, fan, fridge with milk and water replenished each day, teas coffee biscuits and lollipops. Room has safe, ironing board and iron and hairdryer
Se hospedó 2 noches en junio de 2023
Respuesta de The Great House Team, el 28 jun. 2023
Thank you so much for your feedback we can't wait to see you again!

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved our stay here
We stayed at The Great House for a night as we were attending a wedding close by. It was the perfect stay for us. We were able to arrive late, check in was quick and easy and our room was perfect with everything we needed. The hotel has been renovated and has been beautifully and tastefully modernised, with lovely warm muted colours and a contemporary luxurious feel. It made our whole weekend perfect.
Se hospedó 1 noche en junio de 2023
Respuesta de The Great House Team, el 28 jun. 2023
Thank you so much for your feedback we can't wait to see you again!