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Opiniones de Wesley Gate Apartments

4 out of 5
Wesley Gate Apartments
Wesley Gate, Queen's Road, Reading, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 7 de 13 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 13 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 13 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 13 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 13 opiniones" "

8.6/10

Limpieza

9.4/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Keila

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall a very nice property and would stay again. PROS: Good location to shopping and dining. Large enough space for 4, updated appliances and amenities. Cons: Rather loud as the windows are older and not sealed very well, This also meant it was colder in the apartment. A few blankets would have been nice to have, but realize could be hard with Covid. Also bright street lights right outside the window and the curtains don't keep out the light.
Se hospedó 6 noches en noviembre de 2021

4/10 Malo

REUBEN

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Location was convenient however the flat could have been cleaner and the shower enclosure door wasn’t secure.
Se hospedó 3 noches en agosto de 2021
Respuesta de Hostly, el 22 sept. 2021
Hello Reuben, thank you for your review - we will definitely bring this up with our cleaning team, as it isn't the norm for the cleaning to not be to high standards, and will ensure our maintenance team attends to the shower enclosure door too. We hope to have you stay again next time you're in the area :) All our best - Team Hostly

8/10 Bueno

Sonia

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
A great family stay
A great stay at this property.It’s a spacious modern flat with comfortable beds. The sofa bed was the only thing we didn’t successfully manage to use as it was tough to pull out, otherwise everything else was great. Shower pressure excellent - as this is sometimes where hotels and other accommodation fall short. If anything, a few flies in the property were annoying my little ones and they were hard to get rid of as the living room had a door leading onto the street which did not open. I would definitely recommend this property for a family stay, as it’s close to the shopping centre and local parks.
Se hospedó 2 noches en agosto de 2021
Respuesta de Hostly, el 11 ago. 2021
Hello Sarah, We really appreciate you taking the time to write a review, the feedback is really appreciated and goes a long way in ensuring we keep improving to make every guests' stay as close to perfect as it can be! We look forward to having you stay again! :) All the best, Team Hostly

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Comfortable space.
Comfortable space! Nicely decorated too. Communication & directions were great - the only downside was the traffic noise from the road.
Se hospedó 2 noches en julio de 2021
Respuesta de Hostly, el 13 jul. 2021
Thank you so much for your review - we are glad you had a comfortable stay :) - All our best, Angelique, Kim & Jack

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Nice and quite place, convenient location
New and well equ
Se hospedó 7 noches en diciembre de 2020
Respuesta de Hostly Team, el 21 dic. 2020
Thank you for your kind words, hope to see you again!

8/10 Bueno

Hailey, Hong Kong

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
It is quiet and accommodating. Very nice host. Cleaning is the only bad thing here.
Se hospedó 12 noches en octubre de 2020
Respuesta de KA, el 23 oct. 2020
Many thanks for firstly deciding to stay with Hostly and secondly, for your review Hayley. We are pleased to hear you found us accommodating and that the property was quiet. We certainly look forward to welcoming you back. As for the cleaning, we do apologise to hear that you found it was not of a good standard. This will certainly be addressed, especially during these trying times. Many thanks. From all at Hostly.

10/10 Excelente

Andrew

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Great Stay
Myself and 5 friends stayed here for the weekend. Easy check-in and great communication with Jack, the owner. The apartment was lovely and clean and very central, with only a short walk to the centre of Reading. One small issue we had was there was no clean bedding when we arrived, however this was sorted within the hour after notifying the owner. I would definitely stay here again if I was staying in Reading. Thanks for a great stay.
Se hospedó 2 noches en julio de 2020
Respuesta de Hostly Team, el 28 jul. 2020
Really appreciate the kind feedback Andrew, it would be great to have you stay again.

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Servicios
Very smart and stylish, property is slightly hard to find due to no signage and directly off the main road but if you read the instructions clear once you book that helps. It was still being built when i stayed (one half was completed) so lots of scaffolding around it. Could do with some building and car park space signage just to make it clearer. Had a few issues with cleanliness, rubbish left in places where cleaners hadn't cleaned properly, lightbulbs not working but Adam and Hayley @ letting company were excellent if there was an issue. always felt safe, be nice once all work is completed and professionals are staying there rather than the builders as they weren't the quietest in the evenings. Id highly recommend
Se hospedó 9 noches en junio de 2020
Respuesta de Hostly Team, el 23 jun. 2020
Thank you for the honest review. Fortunately the building works are now coming to a close and we will be putting signs up around the building. Thanks for staying with us and hope to see you again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
An excellent stay in Reading.
Although booked into Wesley Gate apartments, there was no available rooms there. However, I was switched to alternative superior accommodation (Tulip Apartment) with little fuss and no extra cost. I would use this accommodation provider again.
Se hospedó 20 noches en mayo de 2020
Respuesta de Hostly Team, el 22 may. 2020
Thank you so much for your kind words!

10/10 Excelente

Nathan

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Perfect stay
no problems at all the property was clean and tidy and very modern and the beds were very comfy.
Se hospedó 3 noches en abril de 2020
Respuesta de Hostly, el 23 abr. 2020
Thank you Nathan for your kind words!

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant stay and great customer service.
Lovely apartment, well furnished and nicely presented. Pleasant stay. Areas of improvement/feedback - the shower is a tad on the small side and the Wi-fi was quite poor. This is undergoing improvement, so hopefully the speed will be rectified soon. Customer service was extremely good, with attentive hosts.
Se hospedó 5 noches en enero de 2020
Respuesta de Hostly , el 5 feb. 2020
Thank you :-)

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superduper place
Very good place, exactly as described in pictures and text. It was quiet, clean and when I had a problem with the wifi during the weekend it was fixed very quickly by the guys managing the place. The tv by the way has Amazon prime, Netflix and BBC iPlayer (discovered this a little bit late I am sad to say). The location is not city centre, but just a five minute walk away, about ten to the station. Very good gym is three minutes away. Stayed for over a week while working and needing an apartment to work from. Will stay again. Stayed in the bottom floor apartment with the big windows. That was nice during day time, but maybe a little scary at night. Not watching very scary movies before sleep is recommended.
Se hospedó 8 noches en enero de 2020
Respuesta de Hostly Team, el 2 feb. 2020
Thank you so much for the kind words! We hope to see you again

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay in Reading
Excelent appartment clean, well eqipted and execelent services from the owners.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Hostly, el 20 dic. 2019
Thank you so much for the kind words!