When we showed up Sunday afternoon for this rental in Red River, New Mexico, Mountain View 3, we were so excited to get out of the Texas heat. Picked up our key 4pm as instructed at their office. They told us we would have to come back Monday for a second key as they only had one at present. This seems to be a common occurrence for this property management company as many others mention same problem. Immediately noticed several problems so I started documenting.
No screens on first floor door or window
Burnt spots in front of fireplace on carpets
Bad spots on table in living area
Chip on kitchen sink
Loose floor tile in kitchen
Dirty stove top
No fans ANYWHERE
Dirty tub
Wall marks in bathroom
Loose molding around master bed door.
I also took pictures of all of this as we received a lengthy check-in document stating the property was throughly checked before we checked in and we would be charged for any damage. At 6:02 pm Sunday night of check in I got a text telling me to look around and let them know if we needed anything. I immediately texted back with list and pics. No answer until I texted again next morning a little before 10. We had to buy a $65 fan at local grocery store the night before as it was 80 during the day. No built in fans and no box fans on property. We couldn’t open windows or doors because there were no screens on any door or window in property except one. They sent maintenance on Monday afternoon. He did nothing except take one screen I had found laying on back porch saying he was going to fix it, but never brought it back. He also attempted to clean the nasty tub but it was molded beyond cleaning so he took out all the calk, left and never returned to fix it. The furniture in this rental is extremely uncomfortable and made for small people. Every chair is short and hard. There is no couch, just an oversized chair with a twin bed in it. We didn’t try this bed. Master bed was fine, but that was about the only ok part of this rental. I’m not sure what garage sale they got this uncomfortable furniture at, but it must have been a good one! Don’t expect washer and dryer. None. Don’t expect dish washer, you’re it. Says you have a grill, we never found one. I don’t know who would want to stay here, but after only excuses why nothing could be fixed, we checked out a night early and headed back home. It wasn’t worth another uncomfortable night for us.