Hoteles cerca de Redcar Beacon en Redcar

“Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star.”

“We stay here time after time because it is lovely - the staff are so welcoming, the hotel is nice.”

“The staff were so friendly and helpful. Updated me when they had changed my booking due to maintenance works. It was overall a lovely stay.”

“The place isn't clean,the doors aren't functional,the service,no access to clean water,had to use water from toilet,which are not very clean,the Lady is very old,fogetful,spent standing in the cold cos she didn't me the access code,terrible place.”

“Dirty ”

“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

“No breakfast taken and we were there for only one night before attending a funeral next day. ”

“Room was beautiful receptionist was lovely breakfast was nice On a night it was very noisy lots of banging and an alarm was going off we got a knock on the door late at night to ask if we had been smoking in the hotel room which was setting the alarm off the lady asking us appeared quite rude and don’t apologise for the disturbance my husband and I don’t smoke no idea what the alarm was that kept going off in the end staff had mentioned they had turned the alarms off Quite disappointing as we...