10/10
The house is beautiful and has everything you need, is in a great location within Eagle Crest and easily accessible to everything. The communication from the property management group was terrible. They didn’t communicate. I reached out for check in details the morning of our stay as I realized I hadn’t heard anything from them. They then said a form had to be filled out first. I filled it out and then asked for checkin details. Hours later when they hadn’t responded, and we were about an hour from check in time, I called them. Was put on hold for over 10 minutes and then had to call back only to be told there was yet another form that had to be filled out. I asked why this wasn’t sent to me ahead of time as would be customary. I got nothing but attitude. Finally we got it taken care of and I was able to check in. The house is great but stay on top of the property management group.
Kelly A.
Se hospedó 3 noches en marzo de 2025