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Opiniones de Apotek Hotel by Keahotels

4 out of 5
Apotek Hotel by Keahotels
Austurstraeti 16, Reykjavik

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 545 de 772 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 177 de 772 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 772 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 772 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 772 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sorry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super céntrica
Se hospedó 7 noches en marzo de 2024
Respuesta de Gita, el 2 abr. 2024
Dear Sorry,Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!Best regards,GitaAssistant Hotel Manager

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal muy amable, el desayuno muy completo y la ubicación es excelente
Se hospedó 1 noche en febrero de 2020
Respuesta de Marko P. , el 17 feb. 2020
Dear Anonymous, Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback. Best regards, Marko P. Shift Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s really nice hotel! The people service is amazing
Se hospedó 1 noche en mayo de 2019
Respuesta de Maud.B, el 30 may. 2019
Dear guest, Thank you very much for your kind words ! We are happy to read that you had a great stay with us and that the service provided was up to your expectations! We hope to welcome you back again should you wish to visit Iceland in the furure, Kind regards,

10/10 Excelente

Armando, Helsinki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice Hotel in Reykjavik center
Place is an old building (restaurant is in what was before a very big pharmacy). Everything has been renovated. Rooms are good and relax, location is superb and service was quite nice. A great option when visiting Reykjavik.
Se hospedó 1 noche en enero de 2018

10/10 Excelente

Mauricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de ArnarFr, el 10 abr. 2018
Dear Mauricio, Thank you for taking time to rate our hotel ! Hope to see you again soon. Best regards, Arnar Freyr Óskarsson Guest Relations Manager

10/10 Excelente

Ana, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel perfecto
Céntrico hotel, con personal muy amable y con un restaurante delicioso. Lo único que mejoraría es el horario del desayuno. Muchos tours y vuelos salen muy temprano, por lo que no hay opción de tomarlo.
Se hospedó 3 noches en marzo de 2018
Respuesta de ArnarFr, el 22 mar. 2018
Dear Ana, Thank you for taking time to review our hotel. We are glad that you enjoyed your stay with us. Your comment about the opening hours of the breakfast will be taken to management for them to review. We hope you had amazing time in Iceland and hopefully we see you again soon. All the best, Arnar Freyr Óskarsson Guest Relations Manager

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen Hotel
Viajamos toda la familia. Ocupamos cinco cuartos. Todos siempre estuvieron muy limpios, comodos y todo excelente

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel súper bien ubicado
Nos tuvieron la habitación lista a pesar de haber llegado a las 10 am. Lindo detalle !

10/10 Excelente

Fernando, Guatemala

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great location
great location, very nice staff

10/10 Excelente

Gunnar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel with character - not as sterotype as the big chains, very clean, practically and well equipped, friendly and helpful staff... all in all a peffect stay in the center of Reykjavik...
Se hospedó 3 noches en abril de 2024
Respuesta de Gita , el 8 abr. 2024
Dear Gunnar, Thank you for taking the time to leave a kind review of your experience at Apotek Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,GitaAssistant Hotel Manager

10/10 Excelente

Dawn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in such a great location with easy access to everything. The restaurant was excellent and also right across the road is a food hall with lots of different restaurants to choose from. We did breakfast included which was delicious daily and an easy way to start our busy days. Highly recommend
Se hospedó 2 noches en marzo de 2024
Respuesta de Gita, el 3 abr. 2024
Dear Dawn, Thank you for your feedback. We are trilled to hear that you had a great experience at Hotel Apotek. Hopefully soon we will have another chance to welcome you at our property. Best Regards, GitaAssistant Hotel Manager

8/10 Bueno

Frederik

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
It was fairly difficult to choose the right hotel online. It turns out that the location was good and central, better than all the many other hotels I saw online then in person. The rooms are clean and nice. Again, from what I saw of the other hotels, I'm glad I stayed here. The reception was terrible disappointment though. The staff was absolutely useless. They could give no real answers to any questions. regarding anything like parking or restaurants or about sight-seeing or anything. Not what I would expect from a hotel in the price category.
Se hospedó 6 noches en marzo de 2024
Respuesta de Gita, el 25 mar. 2024
Dear Frederik, Thank you for submitting your feedback, I am happy to hear you enjoyed your stay with us. We will take your suggestions under review and use your comments to further improve our services and high standards. We hope to be able to serve you again in the nearest future.Best regards,GitaAssistant Hotel Manager

10/10 Excelente

Grant

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, can walk everywhere in the city from hotel. Rooms are a good size and I like the fact that you pick what days you want housekeeping so it’s convenient. The only thing I would suggest changing is that the main entrance doors get locked at midnight so you have to knock and wait for reception to come and open it. It would be better if you could get in via a PIN code or key card swipe. Otherwise great hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Gita , el 18 mar. 2024
Dear Grant,Thank you for submitting your feedback, I am happy to hear you enjoyed your stay with us. We will take your suggestions regarding the outside door under review and use your comments to further improve our services and high standards. We hope to be able to serve you again in the nearest future.Best regards,GitaAssistant Hotel Manager

10/10 Excelente

Brandt

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
-
Se hospedó 2 noches en marzo de 2024
Respuesta de Gita , el 11 mar. 2024
Dear Brandt,Thank you for your review of Apotek Hotel. We are happy that you enjoyed your stay and hope to welcome you again.Best regards,GitaAssistant Hotel Manager

8/10 Bueno

Lidia, Jersey City

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not all front desk was not too friendly overall but it could be a cultural difference. The location was excellent. The room was so tiny, not sure how people with 2 suitcases can comfortably fit in here. We luckily only stayed there for one night. The bathroom was outstanding! Excellent lighting and the water pressure in the rain shower and the products were the top notch.
Se hospedó 1 noche en marzo de 2024
Respuesta de Gita , el 4 mar. 2024
Dear Lidia, Thank you for the kind review of your stay with us. We look forward to seeing you again in the nearest future.Best regards,GitaAssistant Hotel Manager

10/10 Excelente

Teslie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location to be able to walk to tons of shops and dining options. The bed was super comfortable and the staff was great! Would stay here again.
Se hospedó 4 noches en febrero de 2024
Respuesta de Gita , el 26 feb. 2024
Dear Teslie,Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback.Best regards,GitaAssistant Hotel Manager

8/10 Bueno

Debra, Johnstown

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in a great location for exploring Reykavik! While out of the hotel's control, you could hear the band next door which disrupted one's sleep.
Se hospedó 2 noches en febrero de 2024
Respuesta de Gita, el 23 feb. 2024
Dear Debra, Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Apotek Hotel.Best regards,GitaAssistant Hotel Manager

10/10 Excelente

Aoife

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An absolute amazing stay!
Se hospedó 7 noches en febrero de 2024
Respuesta de Gita , el 20 feb. 2024
Dear Aoife, Thank you for your review of Apotek Hotel. We are happy that you enjoyed your stay and hope to welcome you again.Best regards,GitaAssistant Hotel Manager

4/10 Malo

Marisa

Le gustó: Limpieza
Se hospedó 3 noches en enero de 2024
Respuesta de eva, el 5 feb. 2024
Dear Marisa,Thank you for your review. Hope to see you again soon.Best regards,Eva BjörgAssistant Hotel Manager

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast
Se hospedó 3 noches en diciembre de 2023
Respuesta de eva, el 2 feb. 2024
Dear Robert,Thank you for your kind words. Hope to see you again soon.Best regards,Eva BjörgAssistant Hotel Manager

10/10 Excelente

Kim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de eva, el 31 ene. 2024
Dear Kim,Thank you for your review. Hope to see you again soon.Best regards,Eva BjörgAssistant Hotel Manager

8/10 Bueno

Omar Thorsteinn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Gita, el 19 ene. 2024
Dear Omar,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,GitaAssistant Hotel Manager

8/10 Bueno

Tamara

Se hospedó 1 noche en enero de 2024
Respuesta de eva, el 5 feb. 2024
Dear Tamara,Thank you for your review. Hope to see you again soon.Best regards,Eva BjörgAssistant Hotel Manager

6/10 Aceptable

Michelle

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Great location! The staff at the front desk are not great. We arrived after a long trip, checked in and went to our room and there was no power. We went back down and the woman told us we had to put our key card in a slot in the room to get power- she said that’s how Europe is.. I live in US, have EU citizenship and found this rude. I told her that she should have let us know… she didn’t apologize. I was never given info on laundry until I called and asked. When is asked prices, they had no idea, called me later with price by item. Also, on the weekends the bar next door is so loud that we were on the top floor but it sounded like the dj was in our room until 5am. You have access to the spa at their sister hotel borg next door, which is lovely. We were not given a key or told services. Luckily I had booked prior to coming and the staff at hotel borg were much more helpful. The masseuse there was AMAZING- highly recommend. I would suggest staying at hotel borg, better vibe and nicer staff. Anytime we asked for a taxi or anything at Apotek they seemed annoyed and had no knowledge. The hotel was clean enough, restaurant morning buffet was super expensive and literally start closing and pulling food in right at 10 when they close. Even if you just sat down and 9:45, and no almond milk my whole week there. I had to buy it at the store literally feet away in a convenient store. Disappointing experience overall but we still loved Reykjavík. Thank you Marron for booking our massages!
Se hospedó 6 noches en diciembre de 2023
Respuesta de Gita , el 12 ene. 2024
Dear Michelle, Thank you for taking the time to review your recent stay at Apotek Hotel.On behalf of our entire team, I would like to apologize for not meeting your expectations. Please note that this is not up to our standards and I can assure you that I will use your comments to take action to prevent this from happening again. We highly value reviews from our guests in order to improve our service. We hope to get the another chance to impress you in the nearest future.Best regards, GitaAssistant Hotel Manager

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Gita , el 8 feb. 2024
Dear Anna,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,GitaAssistant Hotel Manager

10/10 Excelente

Tim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very centrally located in downtown Reykjavik. Friendly and helpful staff. Sauna and hot tube are located in the hotel next door and you have to go there via the sidewalk no direct connection inside.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Gita , el 14 dic. 2023
Dear Tim, Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

8/10 Bueno

Donald

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
would stay there again
Our experience was good. Only stayed 1 night plus early check in. Older facility thought well maintained and quite clean. Staff was helpful and friendly. Bed was very comfortable, and location is close to shops and restaurants.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gita , el 12 dic. 2023
Dear Donald,Thank you for the kind review of your stay with us. We look forward to seeing you again in the nearest future.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Raquel Ramos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en noviembre de 2023
Respuesta de Gita, el 30 nov. 2023
Dear Raquel,Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback.Kindest regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Tina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
brilliant
Respuesta de Gita, el 28 nov. 2023
Dear Tina,Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Emily

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel! Perfect location. Super cute!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Gita, el 28 nov. 2023
Dear Emily, We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future!Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

JAMES

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lisa, el 27 nov. 2023
Dear James,Thank you for sharing your experience with us, we are looking forward to hosting you again soon!Best regards,Lísa GeirsdóttirHotel Manager

8/10 Bueno

Joakim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good central location, with restaurants and major sights close by. Parking can be a bit hard to find.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Gita , el 22 nov. 2023
Dear Joakim, Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Apotek Hotel.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Stephen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de Gita , el 22 nov. 2023
Dear Stephen,Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Mohammed

Viaje en grupo
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gita , el 15 nov. 2023
Dear Mohammed,Thank you for taking the time to write a review about your stay. I am delighted you enjoyed your time at Apotek Hotel and we are looking forward to seeing you again.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

8/10 Bueno

Jody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice hotel. Beautiful bathroom. The staff were friendly, accommodating and efficient. The bars outside near the hotel were loud and kept us up for a while. The breakfast or brunch buffet was a little pricey for what we got. Overall, we very pleased with our short stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gita , el 13 nov. 2023
Dear Jody,Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Apotek Hotel.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

John

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is close to all sorts of amenities as well as access to tour options. I particularly like the dining room of Apotek Hotel, and I found the 7-course tasting menu an exceptional value. The hotel was clean and quiet, most suitable for relaxing.
Se hospedó 3 noches en octubre de 2023
Respuesta de Gita , el 31 oct. 2023
Dear John,Thank you for your kind review, I am very happy to read you had a great stay with us. All reviews are important and we really appreciate the feedback that we get from our guests. We hope to see you soon!Bestu kveðjur / best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Nadine

Se hospedó 3 noches en octubre de 2023
Respuesta de Gita , el 20 nov. 2023
Dear Nadine,Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Yuxin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, clean room
Se hospedó 1 noche en octubre de 2023
Respuesta de Gita, el 31 oct. 2023
Dear Yuxin,Thank you for your lovely review, hopefully we will get to see you again in the nearest future.Bestu kveðjur / best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super fint hotel, men alt for dyrt i forhold til kvaliteten og størrelse
Se hospedó 1 noche en octubre de 2023
Respuesta de Lisa, el 30 oct. 2023
Dear Guest,We loved having you with us as well and we are thrilled to read your kind words. Thank you for sharing them. We hope to see you again soon!Best regards,Lísa GeirsdóttirHotel Manager

10/10 Excelente

Anant

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service
Se hospedó 2 noches en octubre de 2023
Respuesta de Gita, el 25 oct. 2023
Dear Anant, Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Apotek Hotel.Bestu kveðjur / best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable stay
Great location, easy walking distance to shops and restaurants. Very clean and easy check in/check out process.
Se hospedó 1 noche en octubre de 2023
Respuesta de Lisa, el 23 oct. 2023
Dear Guest,Thank you for amazing comment. We hope to see you again soon!Best regards,Lísa Geirsdóttir Hotel Manager

10/10 Excelente

Spring, Exmore

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfectly located for everything in Reykjavik. You are steps away from the cathedral, rainbow street, shopping, dining, the tour bus stops and public transportation. INCREDIBLE!
Se hospedó 1 noche en octubre de 2023
Respuesta de Lisa, el 23 oct. 2023
Dear Guest,Thank you for your lovely review, I will pass on your comments to our staff throughout the hotel. We hope you visit us again soon and we look forward welcoming you back!Best regards,Lísa Geirsdóttir Hotel Manager

10/10 Excelente

Angelo, Exmore

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Lisa, el 23 oct. 2023
Dear Guest Thank you for your feedback Best regardsLísa Geirsdóttir Hotel Manager

8/10 Bueno

Samantha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only con is the description of parking. There is metered street parking (you can use an app for it but it’s limited) and private parking garages in the downtown area but the hotel does not have its own parking. Other hotels don’t advertise the street parking at all so it’s a little confusing but we did not have any issues finding street parking which was around 25-30$ a day depending on which app you use. My husband and I visited Reykjavik in off season though. The garages are a bit more expensive from what the hotel told us. That being said the rooms are large, comfortable and clean. The restaurant on site is delicious and has amazing cocktails. It’s also super conveniently located to many other places to eat, drink and activities. It’s was a great stay and I would highly recommend it
Se hospedó 6 noches en octubre de 2023
Respuesta de Gita, el 18 oct. 2023
Dear Samantha,Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Sidney

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Gita , el 17 oct. 2023
Dear Sidney, Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Apotek Hotel.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Gita, el 12 oct. 2023
Dear Sean,Thank you for your review of Apotek Hotel. We are happy that you enjoyed your stay and hope to welcome you again.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

8/10 Bueno

Karen

Viaje en pareja
Great location, simple clean rooms, it’s a good stay and I would recommend it to anyone visiting Iceland. I will say that the biggest flaw that both the hotel and restaurant face is that it’s very dated. The furniture is old and dingy, the bedroom is simple and dated. It seems like at its prime it was impressive and now it’s just dusty and can use a new coat of paint and refurbishment.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gita , el 5 oct. 2023
Dear Karen,We are delighted to hear you enjoyed your recent stay with us. Thank you so much for taking the time to share this with us and your fellow travelers. We will take your suggestions regarding the refurbishment under review and use your comments to further improve our services and high standards. We hope to be able to serve you again in the nearest future.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

4/10 Malo

Gro

No le gustó: Limpieza y servicio y personal
Disappointing
Price compared with what you get-dont go. Service is terrible, the bathroom had broken glass on the floor, after 3 hours they cleand it. They say breakfast buffet had a coffestation, but makes you pay 8 euro for an espresso.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gita, el 3 oct. 2023
Dear Jon,Thank you for taking the time to review your recent stay at Apotek Hotel. We are disappointed to hear that on this occasion your overall experience did not meet your expectations. We'll share your feedback with our team so we can address the issues you mentioned and improve future visits for our guests.Hopefully we will get another chance to impress you in the nearest future.Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels

10/10 Excelente

Ellie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It has always been a dream to stay at the Apotek hotel and when we finally had the chance to stay here, they did not disappoint! The room was very clean, very luxurious, including ammenities like shower caps, qtips and makeup remover. The staff were very friendly and helpful with our questions about parking and other things about Reykjavik. We used the spa at Hotel Borg, which was also amazing - got facials and that was a cherry on top of our long, busy day in Rekjavik. Will definitely stay here again when we return to Iceland!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gita , el 29 sept. 2023
Dear Ellie, Thank you for your very detailed feedback about your recent stay with us. I am so happy to read that you enjoyed your time in Reykjavik, and that you got a chance to experience all what we offer to our guests. We hope you visit us again soon and we look forward welcoming you back!Best regards,GitaAssistant Hotel ManagerApotek Hotel Keahotels