Cafetería

Opiniones de Heritage Inn

2.5 out of 5
Heritage Inn
7412 State Highway 28, Schuyler Lake, Richfield Springs, NY

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 75 de 232 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 77 de 232 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 45 de 232 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 232 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 232 opiniones" "

8.2/10

Limpieza

7.8/10

Servicio y personal

6.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

CRAIG, santa ana

Le gustó: Servicios
The room was large and comfortable and accommodated my 3 day stay. The towels were very good. They were large and absorbent and better than the average hotel towels
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Suresh

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I don’t recommend to stay here
Se hospedó 3 noches en marzo de 2024
Respuesta de heritageinn, el 7 abr. 2024
I do not know WHAT your problem was....I don't recommend you as a guest...

10/10 Excelente

Kellie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
..
Se hospedó 1 noche en junio de 2023
Respuesta de heritageinn, el 18 dic. 2023
Thank You for taking the time to enter a review, wishing you safe travels and very Happy Holidays..

8/10 Bueno

Vaunice, Mohawk

Le gustó: Limpieza
Beds were comfortable. Shower didn’t work properly and the water coming out was dirty.
Se hospedó 9 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Heritage Inn is a bit out of the way, but a great location if you are visitting the area. The nature surrounding it is really beautiful.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Sandra

Viaje en pareja
No le gustó: Limpieza y servicios
Bed mattresses were saggy. Bathroom not as clean as im used to. Appeared to have splattets of toothpaste on wall. Water coming from hot water faucet was only luke warm at best.
Se hospedó 1 noche en octubre de 2023
Respuesta de heritageinn, el 8 oct. 2023
,Hello Sandra,You mentioned toothpaste in the note you left me,My bathrooms are cleaned Every day, what you called toothpaste was paint that dripped when the ceiling was painted recently.Last quest in that room commented on how well they slept ,mattresses were what they are used to,The hot water travels 140 ft. has to run a few seconds. If the room was Not what you are used to, you may travel 8 miles to Cooperstown.

10/10 Excelente

JAMES E

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a very unique and nostalgic motel - the gro
Se hospedó 1 noche en octubre de 2023
Respuesta de heritageinn, el 7 oct. 2023
Thankyou for taking the time to enter a review, safe travels always.

4/10 Malo

Caroline

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It would have been lovely except that mattress worse than a jail mattress. Also, the site uses a well and the water is cloudy and the hot warer is a little erratic. Lovely property and quaint room. Too bad the bad out weighed the good.
Se hospedó 2 noches en septiembre de 2023
Respuesta de heritageinn, el 11 sept. 2023
Thank You for a review, everyone in town has their own well, ours is tested monthly,I have never been in jail ,not sure what the mattress is like, have a safe trip back to Texas.

10/10 Excelente

Patricia

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de heritageinn, el 3 sept. 2023
Thank You for entering a review and spending time with us.

8/10 Bueno

Nora

Le gustó: Limpieza
No le gustó: Servicio y personal
It was a quaint little place the room was large the bed was not comfortable the TV was Tiny no one greeted me they left the key on the table and they advertised breakfast but there was no breakfast and there was no check out I just left the key on the table they had left my receipt there. very basic room no amenities.n9 human contact One old gas station on the corner. Nothing else
Se hospedó 1 noche en agosto de 2023
Respuesta de heritageinn, el 27 ago. 2023
I call my guest prior to arrival, tell them what room they are in, the door is unlocked and the key on table inside the room, When they leave, they put the key on the table and say good bye. 99.9% of the guest LOVE the check in and out.Larger TV's are on our list, they are not tiny,I DO NOT provide BREAKFAST, and never have, Hotels .com. has been told to alter the amenity,I will not comment on our store that happens to provide gas. Perhaps your next stop should be a 5 star motel in a area that charges 300.00 nite,apparently you did not realize we live in rural USA.

10/10 Excelente

Karen S

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in and check out was a breeze. The room was nice and comfy. The staff was friendly and very helpful and did their best to accommodate my requests. I would recommend staying here. It’s a nice country atmosphere.
Se hospedó 7 noches en agosto de 2023
Respuesta de heritageinn, el 22 ago. 2023
Hello Karen, Thank You for taking the time to enter a review. It means a lot to us and we appreciate your thoughtfulness. May all your travels be safe.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place just Outside of Cooperstown.
Great place just outside the chaos of Cooperstown. Inexpensive. Comfortable beds. Large room. Beautiful view from back room. BBQs fire pit and chairs in bac were a nice addition. Went to Jerrys for a quick burger and ice cream
Se hospedó 1 noche en agosto de 2023
Respuesta de heritageinn, el 3 sept. 2023
Thank You for taking the time to enter a review, next trip stop by to say HI.

10/10 Excelente

peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were worried that with our late arrival we would have trouble checking in but our room was listed and found the key and other info waiting for us. Room was what we expected and just what we were looking for for a quick stay while going to the Baseball Hall of Fame and colleges between here and Syracuse.
Se hospedó 1 noche en agosto de 2023
Respuesta de heritageinn, el 19 ago. 2023
Thank You for taking the time to enter a review.Good Luck in selecting a College.

6/10 Aceptable

David

Le gustó: Limpieza
No le gustó: Servicio y personal
not what I expected
Se hospedó 6 noches en agosto de 2023
Respuesta de heritageinn, el 13 ago. 2023
Hello David,I do not know what room you stayed in ,nor do I know what you expected, we are not a chain ,if I had known what you expected, perhaps we could of made your stay fulfil your expectations.

10/10 Excelente

JoEllen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de heritageinn, el 14 ago. 2023
Thank You for taking the time to enter a review,I sincerely appreciate it. Please have safe travels.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is a lovely place. Very comfortable and cozy room, quiet and conveniently located.
Se hospedó 2 noches en agosto de 2023
Respuesta de heritageinn, el 10 ago. 2023
Thank You Anonymous, I appreciate your review, have safe travels.

8/10 Bueno

Travis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was as described. Comfortable beds. Could have had more pillows. We had no problems during our stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de heritageinn, el 7 ago. 2023
Thank You for your review, safe travels

10/10 Excelente

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great relaxing stay here. This little inn is charming, well maintained, and in a nice country setting. My room was spacious, nicely decorated, clean and comfortable. Pillows were a little flat, but that's the only thing I'd change. Really liked my room and the peaceful setting, not far from Cooperstown.
Se hospedó 2 noches en julio de 2023
Respuesta de heritageinn, el 6 ago. 2023
Dear Jeff, Thank You for your review, please have safe travels,if in the area, stop in the say hello.

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de heritageinn, el 5 ago. 2023
Carl Thank You for taking the time to enter a review. I am pleased that your stay was all that you hoped and deserved.

6/10 Aceptable

Irene

Se hospedó 2 noches en julio de 2023
Respuesta de heritageinn, el 27 ago. 2023
Thank You for your review, safe travels.

10/10 Excelente

James

Se hospedó 1 noche en julio de 2023
Respuesta de heritageinn, el 22 ago. 2023
James, Thankyou for entering a review,and spending your time away from home with us.

8/10 Bueno

Charles P. Currie

Le gustó: Limpieza y condiciones de la propiedad
Very secluded, quiet and relaxing. But no meal options anywhere near the hotel.
Se hospedó 2 noches en julio de 2023
Respuesta de heritageinn, el 31 jul. 2023
Thank You for taking the time to enter a review. The area meal options would be 5 miles north Richfield Springs or 8 miles south, Cooperstown . We are centrally in the middle of both..

8/10 Bueno

Linda

Se hospedó 3 noches en julio de 2023
Respuesta de heritageinn, el 22 ago. 2023
Linda, Thank you for entering a review,and spending time with us.

8/10 Bueno

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de heritageinn, el 27 jul. 2023
Thank You for your time to enter a review.Safe travels.

6/10 Aceptable

JON

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de heritageinn, el 26 jul. 2023
Thank You for staying with us.

10/10 Excelente

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great deal, super clean
Recently renovated, clean, responsive staff.
Se hospedó 2 noches en julio de 2023
Respuesta de heritageinn, el 22 jul. 2023
Thank You Melissa, The Motel has not been renovated. It was built 11 years ago, family built , owned and operated.Thank You for visiting us , may you have safe travels.

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only Complaint was.. needs a bigger TV.
Se hospedó 3 noches en julio de 2023
Respuesta de heritageinn, el 19 jul. 2023
Thank You for taking the time to entera reiew, I appreciate it. Bigger TVs are on the list.

8/10 Bueno

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fairly basic but clean and comfortable.
Se hospedó 1 noche en julio de 2023
Respuesta de heritageinn, el 15 jul. 2023
Thank You, for taking the time to enter a review.

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rustic, in a good wY
Quaint clean room and accommodating owner/manager.
Se hospedó 1 noche en julio de 2023
Respuesta de heritageinn, el 13 jul. 2023
Thank You for your review, it is ntce to feel appreciated. May you have safe travels.

10/10 Excelente

Michael, Corning

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very country setting. Beautiful back yard loaded with fireflys in the evening
Se hospedó 2 noches en julio de 2023
Respuesta de heritageinn, el 10 jul. 2023
Thank You for taking the time to issue a review, may all your travels be safe.

8/10 Bueno

David

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de heritageinn, el 9 jul. 2023
Thank You for entering a review.

8/10 Bueno

Lori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en junio de 2023
Respuesta de heritageinn, el 4 jul. 2023
Thank You for taking the time to enter a review , have safe travels.

10/10 Excelente

Bianca

Se hospedó 3 noches en junio de 2023
Respuesta de heritageinn, el 19 jul. 2023
Thank You fpr your review . I appreciate your message, I wish you safe travels.

10/10 Excelente

T.J.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay!
Se hospedó 1 noche en junio de 2023
Respuesta de heritageinn, el 27 jun. 2023
Thank You for taking the time to enter a review.Your thoughtfulness is greatly appreciated. Always safe travels.

10/10 Excelente

Mary, Roxbury

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de heritageinn, el 23 jun. 2023
Thank You for taking the time to entera review. I enjoyed meeting you, wishing safe travels home.

8/10 Bueno

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de heritageinn, el 19 jun. 2023
Thank You for taking the time to enter a review.May you have safe future travels.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de heritageinn, el 19 jun. 2023
Thank You for taking the time to enter a review. I appreciate your response.

10/10 Excelente

Jay

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
Se hospedó 1 noche en junio de 2023
Respuesta de heritageinn, el 16 jun. 2023
Thank You for taking the time to enter a review. Thank You for the entertaining conversation... Have a safe trip home..

10/10 Excelente

Patrick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall experience
Se hospedó 1 noche en junio de 2023
Respuesta de heritageinn, el 15 jun. 2023
Thank You for taking the time to enter a review. I appreciate your comments. Safe travels.

8/10 Bueno

Rodrigo

Le gustó: Limpieza
Easy check in.
Se hospedó 2 noches en junio de 2023
Respuesta de heritageinn, el 9 jul. 2023
Thank You for taking the time to enter review.

10/10 Excelente

Brandon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing rooms and a very sweet owner
Se hospedó 2 noches en mayo de 2023
Respuesta de heritageinn, el 23 may. 2023
Thank You for taking the time to post a review.I appreciate your response. Safe travels.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Owner is very nice, the place was clean. Television which is far from the bed is much too small. I’m guessing 20”. There was no coffee on property and no coffee pots in room. Couldn’t begin to imagine how far it was to go buy coffee in the morning. The room was also big enough to fit a sitting chair or two which it did not have. It did have a small table with 2 chairs. Not something you would want to sit on for more than a meal. Place is good for a night, that’s it.
Se hospedó 1 noche en mayo de 2023
Respuesta de heritageinn, el 21 may. 2023
Thank You for your response. The TV is 26'' actually I am going to put in new TV's. Coffee can be obtained .a two min . walk at the local Gas Station, I used to serve Coffee and ect. until COVID, A larger eating area would be nice if you were expecting company.I am interested in knowing what room you stayed in, Well at least the room was clean.

4/10 Malo

Edward

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
Wi-Fi did not work at all. Walls are paper thin. The mattress was terrible.
Se hospedó 1 noche en mayo de 2023
Respuesta de heritageinn, el 23 may. 2023
Thank You for taking the time to post a review. The Wi-Fi worked for the other guest, the Motel was built to codes., double insulated, 2''x6'' walls, all matttress are Sealy , I will address your concerns.

8/10 Bueno

Angelo

Se hospedó 1 noche en mayo de 2023
Respuesta de heritageinn, el 10 jun. 2023
Thank You for taking the time to enter a review.

4/10 Malo

Ralph

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
NY
There was no coffee provided in the room and when I left to go get coffee someone came into my room and it wasn’t for cleaning as my room wasn’t cleaned my whole stay. I unfortunately was given an electric car as my rental and I used the electricity in my room to try and charge it as it is a rural area and no plug ins near by. The hotel manager told me that I would have to pay a $50 charge for charging my car. Totally unacceptable.
Se hospedó 3 noches en abril de 2023
Respuesta de heritageinn, el 25 abr. 2023
I was not ASKED if guest could charge his car all nite, I charged him 40.00 since that is what I will be billed for the electric, we are 5 miles south and 8 miles north of service stations. I do not clean rooms every day ,only check room if they need towels, saw the electric device pluged into the room outlet, saw the cord which went out the door , leaving the door ajar during the charging. This is the same guest who entered a positive review, I am the owner that told you not to charge the car again. It is not a provided amenity.

10/10 Excelente

Joe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet
Se hospedó 1 noche en abril de 2023
Respuesta de heritageinn, el 22 abr. 2023
Thank You for your Review, Wishing you safe travels.

10/10 Excelente

Rosemarie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de heritageinn, el 22 abr. 2023
Thank You for your Review, wishing you safe travels.

2/10 Terrible

dennis

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Advertised having free breakfast. There was none. The smell of mildew was so strong that I was considering sleeping in my car.The wifi password didn't work. There was no one on duty to address these issues.
Se hospedó 1 noche en noviembre de 2022
Respuesta de heritageinn, el 6 nov. 2022
You stayed 1 nite, the room was cleaned before you stayed, sprayed with cleaner as all the rooms are, lets just face it you wanted a FREE Breakfast, the password does work it maybe your device, for the 100th time I DO NOT MAKE BREAKFAST, you would complain if I did, Have safe travels.

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quaint , very clean very good service. Will definitely stay again.
Se hospedó 1 noche en octubre de 2022
Respuesta de heritageinn, el 24 oct. 2022
Thank You for your review, Congratulations on your Wedding, wishing you the best.

4/10 Malo

Amy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room key was left for us with someone else’s receipt. The shower hot and cold were reversed so there was no hot water pressure. I couldn’t rinse the shampoo out of my hair with hot water. The room was covered in cobwebs. The beds squeezed all night from just turning over. The reservation said breakfast included. There was no breakfast or place to have eat it. For $100 a night it’s not worth your money. there is no office or any staff on the premises. I never got a call back when I called to ask for my correct receipt.
Se hospedó 1 noche en octubre de 2022
Respuesta de heritageinn, el 20 oct. 2022
Yes I appologize for giving you the wrong receipt. The water mixer does have the hot and cold reversed , which you were made aware of, was not told of a bed squeezeing, I received your voice message the next morning, you had already left. The room was Not covered in cobwebs, cleaned every day. We do have a office, not a overnite staff,and a lounge area, ALL the booking agency have been NOTIFIED we do NOT serve BREAKFAST,finally your stay was 85.00 nite,plus tax.All in All you had a interesting one nite stay.