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Opiniones de Hyatt Place Riverside Downtown

3 out of 5
Hyatt Place Riverside Downtown
3500 Market St, Riverside, CA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 526 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 260 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 106 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 53 de 1001 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MARCO ANTONIO

Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Service, el 24 nov. 2023
Marco, we're elated to hear you had an excellent experience at Hyatt Place Riverside/Downtown. Thank you for giving us top marks! Our team is thrilled to have provided a stellar experience and we look forward to welcoming you back again soon.

2/10 Terrible

Roles

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service, el 16 ago. 2023
Thank you for sharing your feedback, Roles.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 Excelente

Denia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very clean
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 26 jul. 2023
Thank you for the kind words, Denia!It's excellent you enjoyed your time at Hyatt Place Riverside/Downtown! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

6/10 Aceptable

MARIEL

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza y servicios
Nice and comfortable BUT AWFUL non housekeeping policy (only every four days). So when no one takes the garbage out, makes the bed and leaves clean towells you you dont get fhe feeling that you are staying at a nice hotel. So I wouldnt recomend it.
Respuesta de Customer Service, el 28 dic. 2022
Thank you for the feedback, Mariel.We regret that your time with us was anything less than perfect. While we're happy that you appreciated our comfortable accommodations, it's unfortunate our housekeeping service didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward.We hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2022
Respuesta de Customer Service, el 5 dic. 2022
Carlos, thank you for leaving us a rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt Place Riverside/Downtown!

10/10 Excelente

Francisca D

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en mayo de 2022
Respuesta de Customer Service, el 14 may. 2022
¡Gracias por compartir esta calificación perfecta, Francisca! ¡Estamos encantados de saber que disfrutó de su estadía en Hyatt Place Riverside/Downtown! Es un placer complacerle en la mayor medida posible. ¡Después de todo, su felicidad es nuestra máxima prioridad! ¡Ya estamos esperando su próxima visita!

2/10 Terrible

Carlos

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Asquerosamente sucia y mal servicio del personal
Se hospedó 5 noches en abril de 2022
Respuesta de Customer Service, el 6 may. 2022
Agradecemos tus comentarios, Carlos. Es desalentador escuchar que tuvo tales desafíos durante su tiempo con nosotros. Lamentamos que nuestra limpieza no cumpliera con sus expectativas y que su habitación no se renovara adecuadamente. La comodidad y la satisfacción de nuestros huéspedes es importante para nosotros, por lo que nos aseguraremos de abordar sus inquietudes con nuestro equipo en el futuro. Esperamos tener la oportunidad de demostrar el servicio de alto calibre que estamos acostumbrados a compartir con nuestros huéspedes.

8/10 Bueno

TYRONE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Lindo
Se hospedó 1 noche en marzo de 2022
Respuesta de Customer Service, el 25 mar. 2022
Obrigado pela classificação 4/5, Tyrone! Estamos felizes por você ter tido uma estadia tão agradável no Hyatt Place Riverside/Downtown! Esperamos recebê-lo novamente em breve para uma experiência ainda mais maravilhosa. Agradecemos novamente por compartilhar sua avaliação conosco. Dada a sua classificação, por favor, deixe-nos saber como podemos tornar a sua próxima visita perfeita.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en julio de 2021

8/10 Bueno

Luis miguel

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Todo muy bien, solo que no estaba limpio como antes.
Se hospedó 1 noche en junio de 2021

10/10 Excelente

melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendado
Todo estuvo excelente nos trataron muy bien. Lo unico que no estuvo bien fue que cobraron el estacionamiento $16Dll
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En el centro de riverside muy facil moverse desde allí
Se hospedó 2 noches en febrero de 2021

10/10 Excelente

Anahi

Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
El hotel está bien, su ubicación también. Mi queja es para Expedia que en ningún momento me indico que el pago sería con tarjeta de crédito, yo llevaba todo en efectivo y no me dejaron pagar así. No me dieron el cuarto y nos tuvimos que ir. Viaje desde muy lejos para al final quedarme sin alojamiento.
Se hospedó 1 noche en julio de 2019

8/10 Bueno

felix alberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Frank Young - FOM, el 26 jul. 2019
Thank you for taking the time to review our hotel Mr. Alberto. We’re glad to see that you enjoyed your stay and look forward to your next visit.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estadía en el hotel
Todo muy bien una estadía muy confortable!! Esta pequeño el hotel pero practico!!
Se hospedó 3 noches en mayo de 2019
Respuesta de Frank - FOM, el 26 may. 2019
Gracias por tomarse el tiempo para revisar nuestro hotel. Estamos encantados de que haya disfrutado de su estancia y no puede esperar a tenerlo de vuelta en Hyatt Place Downtown/Riverside.

10/10 Excelente

Lisel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my third stay at this hotel. The staff is friendly and accommodating, and the location is central to many things in downtown Riverside. Parking is monitored and safe.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 3 may. 2024
Lisel, we're beyond thrilled to know that Hyatt Place Riverside/Downtown continues to be your chosen accommodation. We're glad you appreciate our team members' friendly and accommodating service, the strategic location in Riverside downtown, and our monitored parking facility. We're eagerly awaiting your next stay with us. Safe travels until then!

8/10 Bueno

Bradley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 24 abr. 2024
Bradley, thank you for choosing to stay at Hyatt Place Riverside/Downtown and taking a moment to rate us. We are glad to see you had a good stay, and we hope to welcome you back again in the future!

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
just love the location
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Jose, it's fantastic that you enjoyed the prime location of Hyatt Place Riverside/Downtown. We're thrilled you loved your stay and hope to welcome you back soon.

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was very pleased with my 3 days here. There was plenty to do in the area. 24 hour food available. Service was excellent. Road noise a little annoying at times. Overall, excellent stay and would come back again
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Adam, it's wonderful to hear you had a fulfilling stay at the Hyatt Place Riverside/Downtown. We're pleased our 24-hour dining options and exceptional service added to the enjoyment of your visit. However, we note your observation about the road noise. It's gratifying to learn that despite this, you found your overall experience positive. Your willingness to return again is the best compliment we can receive. See you soon!

10/10 Excelente

Burton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Burton, it's uplifting to know you had a wonderful stay with us at Hyatt Place Riverside/Downtown. Your positive rating is greatly appreciated. Looking forward to welcoming you back for another memorable experience.

10/10 Excelente

Robin

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All that and snacks available for purchase, a business center, and they’re always so kind to my pup!
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Robin, we're delighted that Hyatt Place Riverside/Downtown made your stay comfortable and memorable. We take pride in our amenities, such as the business center and snack options. Our team always endeavors to extend a warm welcome to all our guests, including our furry friends! We look forward to your next visit.

6/10 Aceptable

Jo-Lynn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Location was great for our trip. The hotel was under construction. I believe I saw a sign posted no pets and saw 2 people with small dogs, not service dogs. Staff was friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
Jo-Lynn, it's good to know the location suited your travel needs. Your concern about the ongoing improvements and presence of pets is noted. We do have some policies in place that may not have been completely clear, and we appreciate your understanding. Further, we're glad to hear that our team members were a friendly presence during your stay. We hope to have the opportunity to show you improvements on your next visit.

10/10 Excelente

Alex

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We would diffinatly stay here again. The convention center is right across the street from the hotel where we had an event.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
Alex, it's delightful to hear that Hyatt Place Riverside/Downtown's location met your needs perfectly, especially with the convention center being so conveniently close. Our team is thrilled by your positive feedback and is excited to welcome you back for another memorable stay. Thank you for choosing us!

4/10 Malo

William

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were pretty worn out.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
William, it's disappointing to hear that your experience didn't meet your expectations. We continually strive to maintain and improve our accommodations. Please rest assured, we value your feedback and will certainly use it as an opportunity for improvement. We hope for the chance to serve you better in the future.

10/10 Excelente

Ashley

Viaje en pareja
Le gustó: Servicios
I go here all the time so I love this place 1000 percent
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Ashley, we're thrilled to learn you consider the Hyatt Place Riverside/Downtown such a cherished destination! We appreciate your incredible support and look forward to the pleasure of welcoming you back to your second home soon.

8/10 Bueno

Gary, Union

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
Gary, thank you for leaving a rating for Hyatt Place Riverside/Downtown. We're thrilled you had a satisfactory stay. If you have any suggestions that could make your next visit a 5-star experience, we'd love to hear them. Looking forward to welcoming you back soon.

8/10 Bueno

David

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed our stay. We would have liked more dining options in house. The parking is costly but is within the current norm.
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 2 mar. 2024
David, we're pleased to hear you enjoyed your time at the Hyatt Place Riverside/Downtown. We're continually striving for improvement and have taken note of your feedback regarding in-house dining variety. Regarding parking, we do aim to be competitive in keeping with local rates. It would be our pleasure to host you again on your next visit!

10/10 Excelente

Leroy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast is always a plus. Our family use the site frequently. It is always clean and welcoming.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 1 mar. 2024
Leroy, thank you for sharing your positive experience at Hyatt Place Riverside/Downtown. We are thrilled to know you and your family regularly choose our hotel and enjoy our breakfast offerings. The dedicated efforts of our team members ensure the hotel remains inviting and spotless. We eagerly anticipate your next visit.

10/10 Excelente

John, Temple City

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property with easy access to dining, shopping,museums. Complimentary breakfast is actually eatable!
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 17 feb. 2024
John, it's wonderful to hear you appreciated Hyatt Place Riverside/Downtown's convenient location for dining, shopping, and cultural exploration. We also love that you found our complimentary breakfast to your liking. Your kind words are greatly appreciated and we look forward to your return.

2/10 Terrible

Noel

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Business center out of order, staff is clueless, towels are all a different shade of white, dingy dirty carpet, old TVs with no technology, I was surprised they were in color. During our stay the place was under construction which was not stated prior to booking. To top it off, I witnessed staff being inhumane to homeless people walking outside.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 16 feb. 2024
We appreciate you taking the time to share your feedback, Noel. Please feel free to contact our Management team at the Hotel direcly to discuss further details and any possible compensation.

10/10 Excelente

EKEMINI

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 21 mar. 2024
Thank you for the excellent rating, Ekemini!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Riverside/Downtown! We look forward to hosting you again soon.

8/10 Bueno

Rebecca

Le gustó: Limpieza y servicio y personal
no comment
Se hospedó 4 noches en enero de 2024
Respuesta de Customer Service, el 4 feb. 2024
Thanks for the 4/5 rating, Rebecca!We're thrilled you enjoyed your time at Hyatt Place Riverside/Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

8/10 Bueno

Miguel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a pleasant stay!
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 30 ene. 2024
Miguel, it's wonderful to hear you found your stay at Hyatt Place Riverside/Downtown to be pleasant! Your contentment is our goal, and we're thrilled to meet your expectations. We hope to welcome you back soon for another enriching experience!

8/10 Bueno

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 27 ene. 2024
Thank you for the great rating, Christopher!We are excited to see that you had an enjoyable experience at Hyatt Place Riverside/Downtown. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

4/10 Malo

Jacob

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 24 ene. 2024
Jacob, it seems your experience with us didn't meet expectations. We appreciate your feedback as it assists us in refining our services to better suit our guests. We hope you give us another chance to serve you better in the near future.

10/10 Excelente

Patricia

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 11 feb. 2024
Patricia, it's wonderful to see the perfect rating you left for Hyatt Place Riverside/Downtown. Your support is greatly appreciated and we hope to welcome you back to our hotel soon.

10/10 Excelente

Ashley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful with unexpected costs.
Checked in with my cashapp card and they didn't want to accept it and I told the female it's the only card I have. She said it wld have to be an extra $100 and my total wld be $341 and some change. With no other choice I put more money on my card, come back and there is a male now. Very nice and respectful he lmk it wld be extra and my total wld be $291 and change & the $100 will go BK on my card 5-10 business days. So why was it $50 MORE with her?! Other than that very nice and respectful staff, beautiful rooms with NICE view!! Security at night. ALSO.... YOU HAVE TO PAY FOR PARKING!! Which I think is RIDICULOUS!! ESPECIALLY $25!!! When the Hampton inn across the street has underground parking and ours are in the open and you have to pay, THATS CRAZY too me... But beautiful hotel in all!
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 21 ene. 2024
Ashley, it's great to hear that you appreciated the beautiful rooms and enjoyable views at Hyatt Place Riverside/Downtown. We understand that your check-in experience wasn't as smooth as expected and are looking into ensuring clearer communications regarding payment methods and charges. We're glad our team members were helpful and respectful, reflecting the high standards of service we strive for. We acknowledge your feedback about the parking fees and assure you it's to maintain the safety and convenience of onsite parking. We look forward to having another opportunity to serve you better next time.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 15 ene. 2024
Thank you for this lovely rating!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Place Riverside/Downtown. We'd like to share an even better experience with you soon.

10/10 Excelente

Allison

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Our room was large and comfortable. The location is perfect for walking around the charming downtown area, which still had all its holiday lights on, and we had a lovely view of the Mission from our windows. The complimentary breakfast was really good. There were 2 things that we did not like: the $25 charge for parking, and the fact that we left 2 jackets hanging in the closet, and one of them never showed up in the lost & found, meaning that someone (perhaps the housekeeper?) took it. I know for a fact that I left it hanging there, and I called immediately upon realizing this a few hours later.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 14 ene. 2024
Allison, it's wonderful to hear that you found Hyatt Place Riverside/Downtown spacious and comfortable. We're delighted the locality and enchanting views contributed positively to your experience and that you enjoyed the complimentary breakfast.Regarding the parking fee, it helps us maintain the highest level of security and convenience for our guests. As for your missing jacket, it is regrettable. We take issues like these with the utmost seriousness; your concerns have been communicated to our team members in charge and we assure that the situation is being thoroughly investigated. Nevertheless, we truly appreciate your feedback and look to welcome you again for another enjoyable stay.

8/10 Bueno

Elaine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice hotel
Nice hotel. Cost was probably a bit more than I normally spend, but it was comparable to others in the area. Very conveniently situated in the downtown area. Like in most 'big cities', there was a charge for parking. Not horrible. Check-in was friendly and efficient. Room was very spaceous, comfortable. Breakfast was ok. Pretty standard fare.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 9 ene. 2024
Elaine, your kind words about the efficient check-in process and comfortable, spacious rooms at the Hyatt Place Riverside/Downtown are greatly appreciated. We are pleased to learn of our hotel's convenience to downtown met your needs. Although the parking fee was unexpected, we hope it didn't take away from your experience. We are always aiming for excellence in our breakfast offerings; your feedback will be useful in our continuous assessment. Thanks for choosing us, and we hope to welcome you back in the future.

8/10 Bueno

Stuart

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall it was a very nice, up kept property. Bummer for us was a small parking lot for our truck and charge for parking that we were unaware of until we arrived. Room was very spacious but carpet was stained in several spots. We realize the downfalls on the property were likely subject to us and otherwise we enjoyed our experience.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 14 ene. 2024
Stuart, we're glad to hear you appreciated the maintenance of Hyatt Place Riverside/Downtown and the room's spacious setup. We regret any surprise encountered regarding the parking fees and hope this didn't mar your overall impression of our services. Our team members will be alerted about your remarks on the state of the carpet to ensure all our rooms are in top-notch condition. Thanks for sharing your experience, and we sincerely hope you choose to stay with us again next time around.

10/10 Excelente

Naveen

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 28 ene. 2024
Naveen, thank you for choosing to stay at Hyatt Place Riverside/Downtown. We're thrilled to infer from your rating that your stay met your expectations. We hope to welcome you back in the future for another pleasant experience.

6/10 Aceptable

Kimary

Viaje en grupo
Le gustó: Limpieza y servicio y personal
It was so noisy it was like sleeping outside on the street. You need to sound proof it from the street outside somehow. your windows or something. I got no sleep!
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
Kimary, we regret to hear about the disturbances experienced during your stay that impacted your rest. Our goal is to provide a soothing environment for our guests and we're sorry we did not meet this objective for you. We are working on continual improvements to our facility and we value your feedback regarding noise reduction measures. We hope for an opportunity to provide you a more restful experience in the future.

8/10 Bueno

Jennifer

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
everything was great. check-in was pushed back without my knowledge but everything worked out fine anyway.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Jennifer, thank you for taking the time to share your experience at Hyatt Place Riverside/Downtown. We want every stay with us to be memorable and are glad to hear that you enjoyed your visit overall, notwithstanding the unexpected delay at check-in. We appreciate your understanding and patience in this matter. We look forward to welcoming you back on your next visit.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Thank you for the 5/5 rating, Anthony!It's excellent you enjoyed your time at Hyatt Place Riverside/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excelente

Carole, Corte Madera

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Carole, thank you very much for your high rating of the Hyatt Place Riverside/Downtown. We're thrilled to know we could make your stay delightful. Please come back and allow us to serve you again in the future.

6/10 Aceptable

Leticia

Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 18 ene. 2024
Thank you for sharing your feedback, Leticia.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 Excelente

Adrian

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 29 dic. 2023
Adrian, it's fantastic to hear that you had such a wonderful experience at Hyatt Place Riverside/Downtown. Thank you for taking time to rate us, we certainly look forward to welcoming you back in the near future.