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Opiniones de Motel 6 Rochester, MN

2 out of 5
Motel 6 Rochester, MN
2107 W Frontage Rd N, Rochester, MN

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 28 de 289 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 61 de 289 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 289 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 58 de 289 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 85 de 289 opiniones" "

5.2/10

Limpieza

6.4/10

Servicio y personal

5.4/10

Servicios

5.0/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

D

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Brand Experience Team, el 26 may. 2022
Hi D, Thank you for the perfect rating! Lilith #Team6

8/10 Bueno

Chinedu

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
People that look like homeless are there and when u go through there rooms smell
Se hospedó 1 noche en abril de 2024

4/10 Malo

Barbara

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Although this property appeared to be under construction [frontside of the complex]; overall it was extremely run-down & dirty. Most of the exterior doors were dented-in. Room 120 [a handicap unit] located on the backside of the property, where there were several people standing around outside of the rooms, sitting on the curb & in some of the vehicles - smoking & drinking. ALL eyes 👀 on us! Nobody said a word, they just stared at us. We felt very unsafe & I was scared some of these guys were going to do something to us. I didn't know whether these folks were a gansters or what!?! We kept calm, unloaded our luggage from my car & entered our room [safely] without incident. Nevertheless this was an extremely daunting experience. RE: Room/Interior There was mildew all over the shower tiles & black spots on the shower curtain; packing tape wrapped around the shower-head; drywall was damaged & crumbing (bathroom). The broken headboard, T.V & remote were all greasy/covered in fingerprints. Queen size bed, (2) flat pillows, no bedspread (AKA. Comforter) and to make matters even worse... I smelled urine while laying on this bed! Fearing the worst... I layed fully clothed- on top of the bedding, too frightened to fall asleep. After this experience, I will never stay at another motel 6 property.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a excellent check in was close to every where I was going. There is work being done on the property so if you are in during the day you may hear some noise. Parking lot has a few pot holes
Se hospedó 7 noches en marzo de 2024
Respuesta de Brand Experience Team, el 17 abr. 2024
Hi Mary, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

8/10 Bueno

Vanessa, Moline

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The room was clean. The front desk girl super nice. The area around the hotel was very motel 6. It wasn’t fancy! But better than some motel 6’s
Se hospedó 4 noches en marzo de 2024
Respuesta de Brand Experience Team, el 9 abr. 2024
Hi Vanessa, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Malo

Brandi

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I liked the outside doors but disliked how loud other guests were at 12am.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 9 abr. 2024
Hi Brandi,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Aceptable

Kasato

Viaje de negocios, Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Stalkers when you go out of your room people pop watching you. This happens all the time.
Se hospedó 3 noches en febrero de 2024
Respuesta de Nancy Y., el 5 mar. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Elizabeth

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Duane

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nancy Y., el 26 sept. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
You get what you pay for
This motel needs considerable work to make it appear inviting. The floor of the room was very dirty! There are no toiletries, kleenexes or a hair dryer provided. The cost of the room is modest so not providing all the extras is understandable, but the lack of cleanliness is an easy fix. The bathroom had an accessible shower that was updated. The bed was not terrible, but a little too soft for our comfort. The parking is poor and limited.
Se hospedó 5 noches en agosto de 2023

6/10 Aceptable

James

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Roxanne

Se hospedó 1 noche en julio de 2023

4/10 Malo

Jessica

Se hospedó 2 noches en junio de 2023

4/10 Malo

Carol

Viaje con mascota
No le gustó: Condiciones de la propiedad
New asphalt on driveways, painting needed Railings are being done...somewhat.
Se hospedó 2 noches en junio de 2023
Respuesta de Brand Experience Team, el 19 jun. 2023
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excelente

Duane

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place!
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy Y., el 3 may. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

M

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was discusting and beyond rude, and argumentative. People are openly living in rooms here with doors wide open while using drugs on the back end of the property so you cant see it from the road side. The room I was given smelled of drugs as well there was no bedding and it was not cleaned. The door was not secure either. Brought the issues up to the employee in the office and he becan to be very rude, raised his voice and used profanity.
Respuesta de Brand Experience Team, el 17 abr. 2023
Hi M,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excelente

Obang

Se hospedó 3 noches en marzo de 2023

2/10 Terrible

Kelsey

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y servicios
Room was dirty doors were broken nothing worked tv remote and fan unit broken
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Jay

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Tara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Nancy Y., el 31 ene. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Bonnie, Hager City

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bed bugs I want my money back
Se hospedó 2 noches en enero de 2023
Respuesta de Nancy Y., el 31 ene. 2023
Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention, and would like to discuss your experience further. Please use the Contact Us feature at the motel 6 website to connect with us.Nancy Y.#Team6

8/10 Bueno

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room was recently updated. It was very clean and contemporary. The shower stall was new, had grab bars, good lighting and I liked how high the shower head was. Good water pressure as well. Rich, at the front desk, was a blessing. He found me a clean room and allowed me an early check-in after a sleepless night the day before. He was warm and conversational the next day while checking out. I enjoyed my stay enough that I went back 2 days later on my way back through town. For the money I paid this place is a great find!
Respuesta de Nancy Y., el 31 ene. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Randy

Se hospedó 1 noche en enero de 2023
Respuesta de Nancy Y., el 31 ene. 2023
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Aceptable

Shawn

Se hospedó 1 noche en diciembre de 2022
Respuesta de Nancy Y., el 31 ene. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Bueno

Marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Fast check in and clean
It was just fine. What I expected. Bare bones but clean.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nancy Y., el 31 ene. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

E.

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Newly remodeled rooms and good management and staff.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Nancy Y., el 16 dic. 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Malo

David

No le gustó: Limpieza, servicio y personal, servicios
I was there 10 nights. Not ONCE did housekeeping come to change linens or towels or anything.
Se hospedó 6 noches en octubre de 2022
Respuesta de Brand Experience Team, el 31 oct. 2022
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

6/10 Aceptable

Jennifer

Viaje de negocios
Se hospedó 2 noches en septiembre de 2022
Respuesta de Brand Experience Team, el 31 oct. 2022
Hi Jennifer,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Shawna

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gross, never again
Se hospedó 1 noche en septiembre de 2022
Respuesta de Brand Experience Team, el 31 oct. 2022
Hi Shawna,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 Malo

Tom

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022
Respuesta de Brand Experience Team, el 31 oct. 2022
Hi Tom,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Malo

greta

Se hospedó 2 noches en julio de 2022

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2022
Respuesta de Brand Experience Team, el 31 oct. 2022
Hi Michael,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

John

Viaje de negocios
No le gustó: Servicios
Double charged through expedia and then charged at the property itself
Se hospedó 2 noches en julio de 2022
Respuesta de Nancy Y. , el 4 ago. 2022
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature at the motel 6 website to connect with us. Nancy Y. #Team6

2/10 Terrible

Eeon

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Nancy Y. , el 4 ago. 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Nancy Y., el 4 ago. 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 Bueno

John

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Samuel

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Lisa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fast checkin very helpful went above and beyond
Se hospedó 2 noches en marzo de 2022
Respuesta de Brand Experience Team, el 5 abr. 2022
Hi Lisa, Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

4/10 Malo

Ona V

No le gustó: Comodidad de las habitaciones
Was not able to regulate the heat, it was either too hot or too cold.
Se hospedó 1 noche en enero de 2022
Respuesta de Brand Experience Team, el 5 abr. 2022
Hi Ona, Thank you for the excellent review! Lilith #Team6

10/10 Excelente

Austin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome place to stay
The customer service was awesome very friendly . Very clean warm and comfortable room and super clean
Se hospedó 1 noche en enero de 2022
Respuesta de Brand Experience Team, el 5 abr. 2022
Hi Austin, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

2/10 Terrible

Jeff

No le gustó: Servicios y condiciones de la propiedad
The motel was pretty much vacant. Which was nice the first night, quiet, then I got neighbors. They were loud, fought and argued all night. There are 100 rooms and to have the management put them in an adjacent room was rude. The walls are paper thin. The doors don’t seal. The faucet sprayed water everywhere. They won’t switch rooms once you use the room. I wouldn’t stay here again. Much better options in the area.
Se hospedó 3 noches en diciembre de 2021
Respuesta de Brand Experience Team, el 5 abr. 2022
Hi Jeff, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Bueno

Barb

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Emma

Viaje familiar
It was all right
Se hospedó 1 noche en diciembre de 2021
Respuesta de Brand Experience Team, el 5 abr. 2022
Hi Emma, Thank you for the perfect rating! Lilith #Team6

10/10 Excelente

Shannon

Se hospedó 2 noches en diciembre de 2021

2/10 Terrible

Shawn

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Roxanne

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet and I felt safe.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Brand Experience Team, el 24 nov. 2021
Hi Roxanne, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 Malo

Nicole

No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Jason

Le gustó: Servicio y personal
Very unhappy weekend
When I checked into the hotel and got my room the tv was not working neither was the room heater. I talked to the hotel employee to report the issues and he came to the room to check out the issues. After he found out the issues he moved me to a different room that everything was working properly but the room smelled like pot and other smells. I reported it to the employee and he didn't do anything about it along with the loud neighbor beside me early morning door banging at 3AM loud noises in the early morning when people are sleeping. The hotel changed from cable to satalite and only got half the channels.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Brand Experience Team, el 24 nov. 2021
Hi Jason, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This Hotel Is Running A Huge Scam
This hotel is running quite the scam. First, they chastise you for using an online service. Then, they claim they will refund you for the online booking, and redo it on their own. Of course, it never comes. So I wound up paying almost double.
Se hospedó 1 noche en octubre de 2021
Respuesta de Brand Experience Team, el 24 nov. 2021
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6