Servicio de la propiedad

Opiniones de Rockport Inn And Suites

2.5 out of 5
Rockport Inn And Suites
183 Main Street, Rockport, MA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 537 de 1035 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 299 de 1035 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 123 de 1035 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 50 de 1035 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 1035 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

7.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Silvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un súper precio por la estancia, habitación limpia, seguridad, accesibilidad, recomiendo llegar desde jueves. Alberca en excelentes condiciones y aclimatada, perfecto para relajarse .
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alojamiento acogedor y personal atento. Correctas instalaciones y desayuno. Repetiría si volviera a la zona
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Anibal A

Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Marcos

No le gustó: Limpieza, servicio y personal, servicios
✌️
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Flora siri de

Se hospedó 2 noches en abril de 2021

10/10 Excelente

Joanna, East Boston

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente ubicación, muy limpio el hotel, el desayuno está bien.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Cliente verificado

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
GOOD
Se hospedó 2 noches en mayo de 2021

6/10 Aceptable

Rocio

Le gustó: Servicio y personal
No le gustó: Limpieza
Mal aseo
Estuvo masomenos ya que el cuarto muy mal aseo, es importante el aseo en las habitaciones y más en estos tiempos de enfermedades
Se hospedó 2 noches en mayo de 2021

8/10 Bueno

Shari

Le gustó: Servicio y personal
The room had a slight musty smell and I didn’t realize that the suites were outside (almost like town homes ). I would have liked to know there were options to stay in the hotel portion . But staff were friendly and it was a short but overall pleasant stay. Clean and relaxing/peaceful.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Elizabeth

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and perfect area to stay.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Gail

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Check in was quick and easy. The room was large and spacious. The sheets were rough and the pillows are too small. The grounds looked nice , the outdoor sitting area was not ready to be used. The fire pit was closed. Too bad! The breakfast was great and there was a good variety to choose from. I would stay there again.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great spot and location to downtown Rockport
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is on a main thoroughfare, close to stopping and site of interest. The continental breakfast was limited and Housekeeping doesn’t clean the rooms while they are in use. If you need towels they are available at front desk. The front desk Jen and Heather were most welcoming and very helpful.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The amenities were amazing! We made very good use of the pool, gym, and fire pit during our stay. Sad that there isn't a hot tub anymore though. The pool room is beautiful and includes men's and women's changing rooms with showers. The pool itself was a little cold for the time of year (May) but they warmed it up for us when we asked. Our room was clean and comfortable. The location was good for us, we took the train so getting to town took about a 15-20 min walk each way which we didn't mind. The breakfast was slightly lackluster, but as a complimentary spread it did the job. There was plenty of juice, yogurt, fruit, and prepackaged pasteries. For anything more substantial the best option was toasting a bagel. The staff were nice and helpful without being overbearing. Anytime we had a request or question they were quick to respond. We're glad we picked this hotel for our stay and would definitely consider booking here again if we return!
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice facility, friendly staff.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

LAURIE

Viaje familiar
Le gustó: Servicios
Great locatiin
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Marie

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Room was clean and comfortable. Dog poop bag was outside the door, Other trash was around outside. Breakfast was disappointing and frequently ran out of food items although was replenished pretty quickly.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Jan

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Ugly stains from a water leak in the bathroom ceiling. I reported it to the staff during check-out put they didn’t take note of it. Cable TV wasn’t available. Seating area with fire pit was not prepared.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

CLIFFORD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was excellent.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Elizabeth

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Rockport Inn and Suites was such a treat to my family!! We had a great time. Beds were comfortable, room was pretty clean—nothing to complain about. The staff was KIND and very helpful. Thank you for not making me feel awkward whenever I had questions haha! Most importantly, thank you for making my first trip with my two very small kids easy! I loved the continental breakfast, honestly, what a solid spread for different tastes. Everything was genuinely comfortable in a small town setting. Thanks again!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Caroline

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The sign was broken in front of the property so we drove by it a couple of times, but once we were inside, it was great!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Alex

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
No cot for grandchildren pullout sofa was old and dirty, the young man at front desk was very helpful but not much he could do to help. Other guests were ordering inflatable mattresses to accommodate their extra family members. No blankets or pillows for pullout in unit. Have stayed here many times, though years ago, not sure what happened to cause decline in house infrastructure.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Donald

Decent accomodation and service
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Mary

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very clean room, lovely lobby, friendly staff. Also nice to have both a mini fridge & microwave (hasnt been the case on a few hotels).
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Veronique

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Eline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to beaches. Free breakfast before startof dayand staff very friendly
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Melinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Christiana, Bixby

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the decor here- we could tell we’re on the coast. This place has SO many rooms and there’s options for outside rooms access or there’s the indoor ones. There is an indoor heated pool. Our guest room wasn’t made up but the receptionist immediately apologized and provided an alternate room.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Moira

Viaje en pareja, Viaje con mascota
Dog friendly, great place with nice amenities.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Olivia

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tracy

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean! Friendly staff!
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Cecil

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean property! Very quiet and family friendly. Great pool! Would definitely stay again!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Cynthia

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Staff, room, cleanliness, continental breakfast were all good. Nothing outstanding, just okay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property and friendly staff.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Traveled with family and really enjoyed it. Great location and the staff was very friendly. We enjoyed the breakfast even if there wasn’t a large selection of hot food there was plenty of great options and staff was very diligent at keeping everything stocked. We enjoyed the pool as well.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool is top rate and location to the harbor can't be beat.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

hung

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Katherine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms were quiet and the beds very comfortable. Breakfast was an adequate continental meal. We were only disappointed that the outdoor fire pit couldn’t be lit in cooler weather.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Evelyn, Somerville

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely lobby area with a cozy fireplace. Free breakfast including a cute dining area. Our room was very clean and comfortable. Staff was very friendly and helpful. Would stay again!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property didn’t resemble like the picture at all, just the pool. They didn’t clean the room unless you ask for it. The breakfast wasn’t really taken care of. I couldn’t find the gym advertised on the website of Expedia. The room was dark. The sign on the outside was broken off for two days it was off the post.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Monica

Se hospedó 3 noches en abril de 2024

10/10 Excelente

THANH

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the breakfast. I'm satisfied with my stay.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Joanna

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room was not attached to the main building. This was ok, however, it required going outside in cooler weather to access the pool, which had no towels (had to go back to the room to get some). Pictures also indicate there was a hot tub which is not there. There was dust in the bathroom fan vent but otherwise clean. It was a nice quiet location and convenient. Easy access to both Rockport downtown and Gloucester beach areas. Staff was friendly.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay again
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tracy

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our group of 20 had an enjoyable stay at this property. My family of four will definitely be back. The highlight was the pool for our group of 13 kids. They stayed til close every night! It was a short outdoor walk from our room and I think running in swimsuits in the snow made it exciting for them. (I’d advise requesting a room in the connected part if that bothers you- our kids thought it was fun.) The pool room is massive and the parents enjoyed hanging out together while the kids swam. My room was pretty soundproof. I slept well. The hotel is clean. Breakfast is a little more than the usual continental, with bagels and English muffins in addition to packaged baked goods. The location is excellent. It’s a 30 minute drive to Salem, a ten minute drive to Gloucester and a couple mins to Bearskin Neck. My only critique is about towels. With teen girls swimming every day, we went through lots of towels. I had to go to the desk every day to get pool towels and room towels, and return or bag up our used towels each morning because there was no housekeeping service on at least one of the days we were there. I don’t care if my bed is made, but I do like the trash taken out and towels replaced. I would stay again and I offer grace because it’s understandable to be short staffed in the off season. It was a minor inconvenience during an overall nice trip- not a dealbreaker for me. Staff was friendly and accommodating. I hope this inn is around for years to come! We’ll be back!
Se hospedó 4 noches en abril de 2024