Good communication, responded back quickly to my questions prior to renting. We received an email about 10 days prior to check-in telling us we would have access code for check-in 24 hours in advance. We did have to reach out and ask for code, night before we left, but they did respond quickly.
Our group consisted of 3 adults ( Grandpa, Grandma, Mommy, 3yr old grandson & family dog) The house was Very Nice, probably one of the nicest we have stayed at in our many years of using VRBO. The house was very clean, plenty of bedding, plenty of dishes, everything was very nice and comfortable. WiFi worked great, the beds were comfortable, plenty of seating for all, pool table was fun, no issues with neighbors, we seen deer, chipmunks, rabbits, all sorts of animals. Access to the lake from the house was almost impossible, & the walkway to the dock was partially underwater (too much for a 3yr old) so we didn't utilize the dock.
I would say my only "reccomendations" would be to make the driveway a bit more user friendly and more obvious. The single bath towel per person provided were very small and would have a difficult time wrapping up a 8yr old child little lone an adult. For guests that are staying a full week I would think more than 2 dishwasher tabs would be provided for the whole week.
None of these 'recommendations' warranted a call, or contact to property manager. So I am NOT COMPLAINING at all.
Overall, we had a wonderful time.
I would highly recommend this place & will not hesitate to stay again.