4/10
Do not rent with property management Cleanbnb. My opinion-communication is with a bot. Or else they just plain ignored our pleas for help. Either way, terrible way to treat people! Links we were sent to get into the property did not work. Instructions said to log into WiFi to access links BUT WiFi was not available outside the door. We tried to get in for two and a half hours-hosts would not respond. We finally had to call VRBO to resolve the issue. No thanks to Cleanbnb property managers! Our stay in Rome was tainted and we forever have this extremely frustrating memory. Steer clear!
Brenda H.
Se hospedó 1 noche en mayo de 2025