“Everyone at the reception is rude and has no training in customer service, much less receiving tourists. I had a two-bedroom suite with a kitchen for a week. I went with my whole family to snow ski. Nobody at the reception wears masks or takes precautions, BUT they use the covid excuse to never clean the room or replace anything. During our seven day stay they never did "INCREDIBLE" cleaning service, and they do it to pay the housekeeping employees less. On the third day we called reception...
“Everyone at the reception is rude and has no training in customer service, much less receiving tourists. I had a two-bedroom suite with a kitchen for a week. I went with my whole family to snow ski. Nobody at the reception wears masks or takes precautions, BUT they use the covid excuse to never clean the room or replace anything. During our seven day stay they never did "INCREDIBLE" cleaning service, and they do it to pay the housekeeping employees less. On the third day we called reception...
“The room was so clean. Beds are comfy. Bedding is amazing. Staff couldn't have been kinder or more helpful when my Expedia reservation dates were incorrect. Top notch experience from someone who has stayed at 5 star hotels all over the world. This will be my go-to hotel in Wausau.”
“The room was so clean. Beds are comfy. Bedding is amazing. Staff couldn't have been kinder or more helpful when my Expedia reservation dates were incorrect. Top notch experience from someone who has stayed at 5 star hotels all over the world. This will be my go-to hotel in Wausau.”
“Rooms are clean and spacious, the breakfast has many options including healthy choices, hot items and beverage varieties. The breakfast area is large and small groups enjoy the high and low tables during the afternoons/evenings too. Coffee is available in the lobby.
The best part of the Fairfield Inn is the staff. Everyone is more than helpful and friendly. You feel like a guest and they go out of their way to meet your needs.”
“Rooms are clean and spacious, the breakfast has many options including healthy choices, hot items and beverage varieties. The breakfast area is large and small groups enjoy the high and low tables during the afternoons/evenings too. Coffee is available in the lobby.
The best part of the Fairfield Inn is the staff. Everyone is more than helpful and friendly. You feel like a guest and they go out of their way to meet your needs.”
“Muy amables la cama muy comoda, en Wausau no hay nada que hacer fui a dejar a mi hija al camp y el hotel cumplio con mis expectativas, la comida no es buena, no pudan frijoles que los sirven frios en Wisconsin. Fuera de eso todo bien El personal del hotel muy amable porque me dejo el avion y me regrese al cuarto porque no habia otro vuelo hasta el dia siguiente y se compadecieron de mi y me hicieron traslado del aeropuerto a las 4 am ”
“Muy amables la cama muy comoda, en Wausau no hay nada que hacer fui a dejar a mi hija al camp y el hotel cumplio con mis expectativas, la comida no es buena, no pudan frijoles que los sirven frios en Wisconsin. Fuera de eso todo bien El personal del hotel muy amable porque me dejo el avion y me regrese al cuarto porque no habia otro vuelo hasta el dia siguiente y se compadecieron de mi y me hicieron traslado del aeropuerto a las 4 am ”
“It would be good if the pool water was a bit warmer, i did ask a staff member regarding the issue but advised possibe issues with furnace if temp were to increase i believe the water temp was 81 degrees”
“It would be good if the pool water was a bit warmer, i did ask a staff member regarding the issue but advised possibe issues with furnace if temp were to increase i believe the water temp was 81 degrees”
“I had an early flight at the Wausau airport so I stayed here. It was easy to call a cab and get to the airport. Front desk staff were kind and helpful. Room was spacious and clean. Good selection of TV channels.”
“I had an early flight at the Wausau airport so I stayed here. It was easy to call a cab and get to the airport. Front desk staff were kind and helpful. Room was spacious and clean. Good selection of TV channels.”