¿Hay alberca en Sapa Cat Cat Hills Resort & Spa?

Sí, la propiedad cuenta con alberca al aire libre.

¿Sapa Cat Cat Hills Resort & Spa acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Sapa Cat Cat Hills Resort & Spa?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Sapa Cat Cat Hills Resort & Spa?

Inicio de check-in: 14:00. Fin de check-in: cualquier hora del día. Aplica un cargo por hacer el check-in antes del horario establecido (sujeto a disponibilidad).

¿A qué hora es el check-out en Sapa Cat Cat Hills Resort & Spa?

El check-out es a las 12:00. Es posible hacer el check-out después de la hora establecida por un cargo (sujeto a disponibilidad).

¿Dónde se encuentra Sapa Cat Cat Hills Resort & Spa?

Este resort se encuentra en la montaña, a 2 km de Estación del Teleférico Sapa y Lago Sapa. Sa Pa Square y Iglesia de piedra de Sapa también se encuentran a 15 minutos. Sapa Station se encuentra a 10 min caminando.

Sapa Cat Cat Hills Resort & Spa - Comentarios Actualizados, Precios y Fotos 2025

8/10 Bueno

LUIS FELIPE

8 mar. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Excelente todo El transporte para ir a las habitaciones es un poco demorado El baño no tiene cabina entonces se moja todo el baño completo y no es cómodo

Se hospedó 3 noches en marzo de 2025

8/10 Bueno

hannah

11 ago. 2023

Le gustó: Limpieza

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Olivia

Viaje en pareja

4 ago. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

The view from our room at Cat Cat hills was amazing. The staff are so friendly and willing to help with whatever you need. The food at the restaurant is amazing also!

Se hospedó 1 noche en agosto de 2025

8/10 Bueno

Kathleen

31 jul. 2025

Se hospedó 5 noches en julio de 2025

8/10 Bueno

Tauhid

21 jul. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

It was just ok.

We arrived at the hotel a few hours early after an overnight bus ride from Hanoi (check-in was at 2 PM), so we had some time to kill. The lobby was chaotic, and we were surprised to see the staff completely unbothered as a mother fed her child on the pool table. We even opted for a massage to pass the time, but unfortunately, no refreshments were offered while we waited—which would’ve been a thoughtful gesture. While these may seem like small issues, details matter in the service industry. The lobby, in particular, gets extremely crowded—children running around unattended, parents not intervening, and staff doing little to maintain order. The view from the hotel is undeniably magical, but overall, I wouldn’t choose to stay here again. One example that stood out: it was raining, and I asked to borrow a second umbrella (since my wife was using the one provided in our room). Instead of simply helping, the staff had to verify with housekeeping whether the original umbrella was in use—which felt unnecessarily rigid and inconvenient. In the end, I’m giving this place 4 stars, but that’s being generous. The little things added up, and unfortunately, they detracted from what could have been a much better experience.

Se hospedó 3 noches en julio de 2025

10/10 Excelente

cindy

Viaje familiar

19 jul. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Such a wonderful resort with amazing views of Sapa. A must stay if you are here. You will not regret it! The breakfast buffet is delicious and the infinity pool is awesome. The staff members Louis and Lilia were fantastic, kind, and helpful. I totally recommend this place.

Se hospedó 2 noches en julio de 2025

10/10 Excelente

Daniel

Viaje familiar

10 jul. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 4 noches en julio de 2025

8/10 Bueno

Chris

Viaje en pareja

7 jul. 2025

Le gustó: Limpieza, servicios, condiciones de la propiedad

Staff very accomodating, breakfast was very good. Great views over the valley

Se hospedó 2 noches en julio de 2025

8/10 Bueno

Kameron

Viaje en grupo

6 jul. 2025

Le gustó: Limpieza y servicios

I liked the pool and food set up and views I did not like the lack of communication about using towels for water only and charging me for a hand towel or not cleaning the mirrors The comforter was damp both times they “cleaned” the room LEO was very personable and helpful great customer service nicest person I met at the resort

Se hospedó 2 noches en julio de 2025

10/10 Excelente

Marissa

21 jun. 2025

Se hospedó 2 noches en junio de 2025

8/10 Bueno

Mee Kuan

14 jun. 2025

Le gustó: Limpieza y condiciones de la propiedad

Beautiful view from the room, friendly and helpful staffs. Thank you to Louis who is good in entertaining guests.

Se hospedó 3 noches en junio de 2025

10/10 Excelente

Edgardo, Oxnard

Viaje familiar

10 jun. 2025

Le gustó: Limpieza y condiciones de la propiedad

We're at Room 815 where the view is awesome including the Fansipan Tram bridge. Catcat village is around 15 minute walk downhill. The whole resort staff including Louis Tin we're very helpful and friendly. Excellent hotel service.

Se hospedó 3 noches en junio de 2025

10/10 Excelente

Linda

Viaje familiar

9 jun. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Such a beautiful stay. I went with my son and we enjoyed the view, the breakfast buffet and the service. The staff is very kind and helpful. I will stay again in the future

Se hospedó 2 noches en junio de 2025

6/10 Aceptable

Zaira

Viaje en pareja

9 jun. 2025

Le gustó: Limpieza, servicios, condiciones de la propiedad

We stayed one night and spent two full days at Sapa Cat Cat Hills Resort & Spa. Overall, it’s a beautiful and peaceful place with stunning views and well-maintained rooms, we stayed in two and both were lovely. However, something felt missing in the overall experience. A few tips: if you arrive early (common due to train times), there are showers available until check-in at 2pm. We didn’t know this and paid extra for early room access, which was okay, but could have been avoided. I used the spa and booked a 1hr 45min treatment, but had to stop after one hour as the therapist didn’t seem well. I wasn’t charged fully, but the situation wasn’t acknowledged, which felt disappointing. It was also my birthday, which I mentioned, but there was no small gesture or recognition. I usually travel on my birthday and it’s nice when places take note, even something simple. Service could improve, possibly due to a language barrier. I requested towels that were missing and it took hours to receive them. Also, our room had a window left open, letting in many mosquitoes. I reported it and eventually received help, but felt my request was initially dismissed. If you have mobility issues, ask for rooms near the front. In all, it’s a great place with potential, just wish the service matched the beautiful setting.

Se hospedó 1 noche en mayo de 2025

10/10 Excelente

Cameron

Viaje en grupo

4 jun. 2025

Le gustó: Limpieza, servicios, condiciones de la propiedad

The resort is beautiful and so nice! The staff is very helpful and so kind. Especially Louis who played a round of pool with us and helped us improve our game! Would definitely recommend staying here to recharge!

Se hospedó 1 noche en junio de 2025

10/10 Excelente

Michelle Marie Guanco

Viaje familiar, Viaje familiar con niños

2 jun. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

We could not fault anything. We were made sure that our stay was comfortable. All of our requests were accommodated.

Se hospedó 2 noches en mayo de 2025

8/10 Bueno

Qasim

1 jun. 2025

Se hospedó 3 noches en mayo de 2025

8/10 Bueno

Aleksandra

22 may. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good time

We hade a great time at this hotel. Beautiful infinity pool, mice rooms and breathing views. The only thing ww didn't like too much was breakfast. There were some options but nothing that we really enjoy.

Se hospedó 3 noches en mayo de 2025

10/10 Excelente

Jolene

22 may. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Se hospedó 4 noches en mayo de 2025

10/10 Excelente

Neng

15 may. 2025

Se hospedó 3 noches en mayo de 2025

10/10 Excelente

Gary

Viaje en pareja

10 may. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Awesome location with excellent accommodations. Best buffet breakfast of the four hotels we have stayed at in Vietnam in last three weeks. Front desk and Hotel managers extremely attentive to our requests. My wife, who is Vietnamese, spent hours talking to them for guidance about everything!

Se hospedó 2 noches en abril de 2025

10/10 Excelente

Bukenya Ivan

Viaje familiar

7 may. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

The Resort is really a lovely place. The Panorama View room was huge and had everything we needed. It was very nice to shower with such a view. Also the infinity swimming pool was amazing. There is also a spa and a small gym room. To go to the town you can rent a scooter. The staff is very kind and helpful. Thank you to Sarah, Luis and the other staff members for making our stay very comfortable. We can recommend this resort and would definitely come back. Sapa is a beautiful place to visit with it’s stunning nature.

Se hospedó 2 noches en mayo de 2025

10/10 Excelente

Taylor

2 may. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

The staff here is incredibly friendly, the view is breathtaking, and the rooms are spotlessly clean. The air conditioning system is also functioning flawlessly!

Se hospedó 1 noche en abril de 2025

2/10 Terrible

Wasim

27 abr. 2025

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

The hotel is nicely built and has a nice view, but in my opinion they have a big issue in management. The room is very dirty and full of insects, we also had a lizard in our room. The staff need proper training as they dont know how to deal with tourists and dont know what customer services is. The breakfast doesn't have options and the quality of the food served is not so good. We were only able to eat egg all the time we stayed. Sapa is a beautiful place, but staying at this hotel ruined our visit completely. I highly recommend avoiding this place if you want a peaceful holiday with no issues. I tried to speak to the management twice while i was there but didnt even feel that they understood what delivering good service is, so i thought there is even no point of explaining..... i found it so weird once when i saw the hotel manager sat in the restaurant having breakfast while guests are still there instead of him making sure everything is ok....

Se hospedó 3 noches en abril de 2025

10/10 Excelente

Yamila

Viaje en pareja

22 abr. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

We spent 2 nights at this place and we absolutely loved it, it was pretty hard to leave. From the staff to the room and the amazing view, everything was great.

Se hospedó 2 noches en abril de 2025

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