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Opiniones de Wyndham Garden Sacramento Airport Natomas

3.5 out of 5
Wyndham Garden Sacramento Airport Natomas
2298 Terracina Drive, Sacramento, CA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 493 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 177 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 142 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 102 de 1000 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

valdemar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opción
Excelente lugar, sugiero reservar con tiempo para ver si logran precios más competitivos Pero es una excelente opción
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alexis Ibarra, el 8 nov. 2023
Hello, Thank you for your review regarding your stay

10/10 Excelente

Salvador

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
me gusto,esta muy limpio,hay buen desayuno y comida cercas de el hotel,pero no me gusto que no esta cercado el hotel,así que da acceso a que anden por ahí cualquier persona y como esta cerca un lago,pasa gente caminando y no se sabe si son de el hotel o que van pasando.
Se hospedó 2 noches en octubre de 2023
Respuesta de Alexis Ibarra , el 6 nov. 2023
Hello Salvador, Thank you for the great review and will direct your concerns to our management

10/10 Excelente

Marisol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Alexis Ibarra , el 6 nov. 2023
Hello Marisol, Thank you for the perfect review, we hope to welcome you back soon !

10/10 Excelente

ALFREDO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en julio de 2023
Respuesta de Alexis Ibarra, el 31 jul. 2023
Hello Alfredo, Thank you for the perfect rating! It was a pleasure having you at Wyndham Garden Sacramento Airport Hotel, and we look forward to welcoming you back soon.

10/10 Excelente

Lusbin

Se hospedó 1 noche en enero de 2023

10/10 Excelente

juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel nuevo y muy agradable y pude hacer el check in antes d la hora, el dueño jue muy compresivo 🙏🙏🙏me encanto este hotel 💖💖💖💖
Respuesta de Giggy Shahi, el 9 ene. 2023
Dear Guest,Thank you so much for your kind words. Look forward to seeing you again in the future.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Alexis Ibarra , el 29 dic. 2022
Hello Juan, Thank you for the perfect review, we hope to welcome you back soon!

8/10 Bueno

Juliana

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy limpio y personal amable
Se hospedó 1 noche en julio de 2022
Respuesta de Wyndham Garden, el 15 jul. 2022
Dear carlos, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Wyndham Garden Sacramento Airport Hotel, and we look forward to welcoming you back soon.

10/10 Excelente

Luz

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
muy bueno
Se hospedó 1 noche en julio de 2022
Respuesta de Wyndham Garden , el 3 jul. 2022
Dear Raymond, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Wyndham Garden Sacramento Airport Hotel, and we look forward to welcoming you back soon.

10/10 Excelente

Ricardo

Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Miriam E

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue confortable
Se hospedó 1 noche en abril de 2021
Respuesta de Ajay, el 5 abr. 2021
Dear Miriam, Thank you for the positive review and for taking the time to recognize our hospitality. We are delighted that our team helped to make your visit enjoyable and memorable, as our goal is to provide an extraordinary stay that exceeds your expectations. We are looking forward to welcoming you back soon!

6/10 Aceptable

Miguel Ángel

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
No se hizo el aseo de la habitación y primero me dieron otra que no estaba limpia
Se hospedó 2 noches en marzo de 2021
Respuesta de Ajay, el 12 mar. 2021
Dear Guest, Thank you for your feedback,

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2021
Respuesta de Ajay, el 14 mar. 2021
Dear Guest, Thank you for the positive review and for taking the time to recognize our hospitality. We are delighted that our team helped to make your visit enjoyable and memorable, as our goal is to provide an extraordinary stay that exceeds your expectations. We are looking forward to welcoming you back soon!

10/10 Excelente

Ariadna Paola

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buenisimo
Muy buena y la atención de primera personas muy agradables, gracias 😊
Se hospedó 1 noche en febrero de 2021
Respuesta de Ajay, el 27 feb. 2021
Dear Ariadna, Thank you for staying with us here at Wyndham Garden, Sacramento. We work diligently to provide personalized and memorable experiences for our guests, and we're so delighted to hear you enjoyed every aspect of your stay. It was a pleasure hosting you and we look forward to welcome you back soon. We are looking forward to welcoming you back soon!

2/10 Terrible

Francisco

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy malo demasiado susio y me dieron el cuarto asta las 2:00 am no tenían por qué cobrarme
Se hospedó 1 noche en enero de 2021
Respuesta de Ajay, el 2 feb. 2021
Dear Guest, We here at Wyndham Garden Sacramento pride ourselves with offering clean and spacious rooms and ensures the property is a 100% non smoking facility. Smoking violation is taken seriously to protect the interests and health of our other guests and employees and due to this we can't offer lodging to violators.

10/10 Excelente

arturo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena atencion
Muy buena atencion del personal y el hotel es muy confortable y limpio ademas de buen ambiente. Si regresaria.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Ajay, el 24 dic. 2020
Estimado Arturo, Gracias por la reseña positiva y por tomarse el tiempo para reconocer nuestra hospitalidad. Estamos encantados de que nuestro equipo haya ayudado a que su visita sea agradable y memorable, ya que nuestro objetivo es brindarle una estadía extraordinaria que supere sus expectativas. ¡Esperamos darle la bienvenida pronto!

6/10 Aceptable

Yeon

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Everything was good on a weekday stay. The second time back was on a Saturday and this is when things went bad for us. It is unacceptable that there is only one guy doing both the front desk for hotel check-in, and a bartender on the other side of the table!, He was probably serving like five guests sitting at the bar table and then did not notice me until I had to yell for help! Never seen such a thing at any of the other hotels I stayed in! Front desk and bar connected, one guy doing both on a Saturday evening! Then fire alarm goes off several times and they can’t figure out what’s wrong. Had to endure this ear piercing siren but our kid has a sensitivity and this was just pure hell. It was crowded and with events going on, it was far from a relaxing experience. Then I find out that hotel airport shuttle cars blocked the hottel entrance way alll night long till the morning because they put their own convenience first over the guests convenience. So many things they can improve. Not coming back.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Yesenia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Priscilla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good rooms very clean
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Olatokunbo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very accomodating - restaurant recommendations, late checkout and even a glass of water when they ran out of bottles. Just little small things to go above and beyond.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lexi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Delphina

Viaje en pareja
Property was very clean, nice rooms, comfortable beds, fresh air in the room.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Damita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service, clean.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Brandt

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice stay. Friendly staff and the walking path around the hotel grounds was a nice surprise.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Dima

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and easy parking. Nice hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

maria

Viaje familiar
Friendly front desk staff.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Brian

Viaje en pareja
Le gustó: Servicio y personal
Room is dirty on the ceiling. Very noisy. Noise constant with doors slamming and little of any insulation must have been used in the walls and ceiling.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Zahra

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Wyndham Garden, el 5 abr. 2024
Dear Guest,We understand you are upset you want to cancel your reservation. I am sorry to say that prepaid reservation is not cancellable. Thanks for understanding.

8/10 Bueno

Lorrie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like that is was easy to get to this property.
Se hospedó 2 noches en marzo de 2024
Respuesta de Wyndham Garden Team , el 25 mar. 2024
Hello Lorrie, Thank you for your review regarding your stay at our hotel, we hope to welcome you back soon!

10/10 Excelente

Charlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful with the little lake Nextdoor
Se hospedó 1 noche en marzo de 2024
Respuesta de Alexis Ibarra , el 23 mar. 2024
Hello Charlene, Thank you for your perfect review, we are happy you enjoyed some of the amenities the hotel has to offer.

10/10 Excelente

Britney

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location!! I Was able to move around town without having to get a rental car. There was a bar in the Hotel that also served food after hours ! The rooms were very spacious and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Alexis Ibarra, el 21 mar. 2024
Hello Britney, It was a pleasure having you as our guest at the Wyndham Garden Sacramento Airport Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon

10/10 Excelente

Karen

Se hospedó 1 noche en enero de 2024
Respuesta de Alexis Ibarra, el 21 mar. 2024
Hello Karen, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Wyndham Garden Sacramento Airport Hotel, and we look forward to welcoming you back soon.

4/10 Malo

Rohini

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is GREAT like I loved it. Spending 2 nights on the Second floor was TERRIBLE , It Noisy past 10pm, the ladies in the hallway were loud without being considerate of other Guest (maybe they had too many drinks) Also guests were Stomping above my head (3rdfloor) was hard to deal with. Housekeepers have to do their Job but they also interrupt your Mornings but Stomping above and Cleaning.
Se hospedó 2 noches en marzo de 2024
Respuesta de Alexis Ibarra, el 21 mar. 2024
Hello Rohini, Thank you for evaluating your stay at our hotel. We are sorry you were not entirely satisfied with the condition of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We also apologize for the noise disturbance you encountered during your time with us. In the future, please know our front desk is available 24 hours to make your stay as comfortable as possible, so feel free to reach out to them. Thank you again for your feedback, and we hope to see you again soon.

10/10 Excelente

beatrice, daly city

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place. Not so great food.
Se hospedó 1 noche en marzo de 2024
Respuesta de Wyndham Garden Team , el 11 mar. 2024
Hello Beatrice, Thank you for your review regarding your stay.

6/10 Aceptable

Dawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The hotel was clean and the beds were very comfortable. The restaurant was clean but service was lacking, it took 25 minutes to get our order for dinner. At breakfast we had to ask for black tea, there was plenty of green tea available, and only artificial sugar was readily available. The roses in the lobby permeated the whole downstairs and due to allergies and asthma we decided to eat in our room, however since breakfast was all you can eat we were told we had to eat in the dining area even when we explained there were health issues. I would stay here again but would plan to eat out. The airport shuttle driver was very friendly and helpful.
Se hospedó 2 noches en febrero de 2024
Respuesta de Wyndham Garden Team , el 11 mar. 2024
Hello Dawn, Thank you for your review regarding your stay at our hotel. We will direct you concerns to the direct staff members for our future guests.

10/10 Excelente

Laning

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Wyndham Garden Team , el 11 mar. 2024
Hello Laning, Thank you for the perfect review !

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Wyndham Garden Team , el 6 mar. 2024
Hello Joseph, It was a pleasure having you as our guest at the Wyndham Garden Sacramento Airport Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and convenient location
Se hospedó 3 noches en febrero de 2024
Respuesta de Wyndham Garden Team , el 6 mar. 2024
Hello Michael, Thank you for your review regarding your stay at our hotel, we hope to welcome you back soon!

8/10 Bueno

Cheryl

Se hospedó 1 noche en marzo de 2024
Respuesta de Alexis Ibarra , el 23 mar. 2024
Hello Cheryl, Thank you for your review regarding your stay at our hotel, Hope to see you again soon

10/10 Excelente

Aamy

Se hospedó 1 noche en febrero de 2024
Respuesta de Alexis Ibarra, el 21 mar. 2024
Hello Aamy, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Wyndham Garden Sacramento Airport Hotel, and we look forward to welcoming you back soon.

10/10 Excelente

Gabriela

.
Se hospedó 1 noche en febrero de 2024
Respuesta de Wyndham Garden Team , el 6 mar. 2024
Hello Gabriela, Thank you for the perfect rating, we hope to welcome you back soon!

10/10 Excelente

Temitope

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Wyndham Garden Team , el 24 feb. 2024
Hello Temitope, Thank you for the perfect review, we hope to welcome you back soon!

10/10 Excelente

ADRIAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Nick in Sales, el 16 feb. 2024
Hello Adrian,We greatly appreciate your feedback and choosing to stay with us. It was an absolute pleasure accommodating you. We look forward to hosting you again soon.

10/10 Excelente

Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en febrero de 2024
Respuesta de Alexis Ibarra, el 5 feb. 2024
Hello Eduardo ,Thank you for the perfect review ,we are glad you enjoyed your stay from start to finish.

4/10 Malo

Christine, Oakland

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The check in clerk seems nice but she was very in genuine or fake after the check in process is done. I came to asked to let me borrow some wine glasses as I always have done this at other hotels, she said no, and it’s hotel policy. I told her you can bill to make room if needed. She still said no. There were no bartenders around. The iron board in the room was broken after I check in and fell over. The room service guy had the nerves to asked me if I broke it. I paid $160 for the room to be put next to the elevator and a view of the roof with all the vents. Horrible. Knowing there were plenty of other vacant rooms when I walked in to check in as there were no cars in the parking lot. In top of the cable not working and the WiFi keeps shutting off, there were a lot of noises in the hallway at 2am in the morning, people slamming doors and running around in the hall smoking weed all stinking up the hall and the smell came into our room. We couldn’t get a good night sleep. So for $160, I will not be staying here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Alexis Ibarra, el 5 feb. 2024
Hello Christine, Thank you for evaluating your stay at our hotel. We are sorry you were not entirely satisfied with the condition of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We also apologize for the noise disturbance you encountered during your time with us. In the future, please know our front desk is available 24 hours to make your stay as comfortable as possible, so feel free to reach out to them. Thank you again for your feedback, and we hope to see you again soon.

10/10 Excelente

Lamont

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean facilities.
Se hospedó 4 noches en enero de 2024
Respuesta de Alexis Ibarra, el 5 feb. 2024
Hello Lamont, Thank you for the review regarding your stay.

8/10 Bueno

Daniel, tollhouse

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
hotel was very clean and the staff was outstanding....most hoteld offered a free morning breakfast this hotel charged $12.99 for a sparce breakfast so even tho this was a great hotel my business will go back to Hampton
Se hospedó 1 noche en enero de 2024
Respuesta de Alexis Ibarra, el 5 feb. 2024
Hello Daniel, Thank you for visiting us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.

10/10 Excelente

Candace

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From check in to check out it has been seamless. So thankful to have had the opportunity to stay here and am looking forward to another Wyndham stay!
Se hospedó 1 noche en enero de 2024
Respuesta de Alexis Ibarra, el 5 feb. 2024
Hello Candace, Thank you for your amazing review, We are glad that our staff was able to make your stay so enjoyably hope to welcome you back soon!

10/10 Excelente

Diane

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Alexis Ibarra , el 20 ene. 2024
Hello Diane, Thank you for the perfect review, hope to see you again soon!