Casas de huéspedes en Saffron Walden

“Ontbijt was goed, evenals het diner. En vooral het personeel is super vriendelijk. Wanneer ik in de buurt ben zal ik zeker overwegen hier weer te verblijven!”

“Firstly no bottled water in room was told that they could fill a container of water for us but we said that would be water from tap they said yes as we explained we don’t drink tap water. Next was noise from other guests, this is not the owners fault but a rule saying the premises would be locked at a certain time would benefit guests staying at property instead we had other guests entering the property slamming every door they went through at half past midnight then to have one occupant start...

“Family room booked for three adults. Arrived to find two single beds. Booking confirmation states someone would be there to greet us. No-one was around. Fortunately we got through to somebody by phone and were able to get into the room but they were not able to provide us anywhere to stay for the three adults we had booked and paid for. The floor, bedding and toilet were clean. However, the windows were covered in cobwebs, the chairs were stained, there were not enough cups for all three of us,...

“We were very grateful for the welcome pack we received condiments orange juice and fresh milk. It was a beautiful day to enjoy the garden settingBeds and pillows were very comfortable. Washing machine is so important when your traveling we left with clean clothes all pressed! Great very thoughtful host.”

“Nobody waited for me; I couldn't make the check-in because no one was there. I was alone in the middle of the night without any help. Nobody replied on the phone, and Hotels.com couldn't even refund me. It was a complete disaster and a lack of respect in all senses. Everyone provided horrible service, and I’m disappointed. The hotel looks terrible, and the staff is not professional at all. I had to book another hotel, and nobody replied to my messages. It is an awful experience; don't go to that...

“Absolutely first class in every way. Staff brilliant. Food excellent. Rooms and facilities spot on. Location great.”