Paquetes Vacacionales Incluyen Hotel y Vuelo a Sainte-Marthe-sur-le-Lac

Habitaciones limpias y cómodas. Atención excelente, todos muy amables. El desayuno muy rico. Estuve muy a gusto, muchísimas gracias por su atención y buen servicio. Felicidades!

Do not book this hotel. It was a complete rip-off and one of the worst experiences I have ever had. There is no elevator, the rooms are on the third floor, the bathrooms are outside the rooms and very dirty, there is no air conditioning, the bedsheets were dirty, and the place was extremely noisy.

The staff member handling check-in was fumbling and the process did not go smoothly. The following day, upon returning from an outing, the entrance code was not working; when I asked for it to be reset, the staff member responded as if it were no big deal. The room was not cleaned the day after check-in; it was only cleaned on the third day, so I was unable to tell whether cleaning was carried out daily or every other day, and no information had been provided at check-in. Overall, the staff’s customer service skills appear to be lacking.

The hotel has a good location, I liked the breakfast and the amenities of the hotel, the hot tub, the pool and the gym and also is ideal for families with kids.

Ha sido mi peor experiencia, recibimos un trato despectivo y racista por parte del encargado del check-in, nos dieron una habitación con el smart tv al lado de la cama, no como todos los hoteles al frente, la usamos una noche asi y pedimos cambio, a lo que recibimos trato abusivo y racista, no hablo frances perfecto, pero hablo inglés, Portugués y Español. En la habitación habia toallas siucias con fluidos y sangre. Deplorable en todo el sentido.Sobrevalorado pues estaban en fin de semana de F-1.No se por que se sienten superiores, jamas volvere a usar esta cadena.