2/10 Terrible
Marah H.
24 jul. 2025
BEWARE. We arrived on Fri & immediately began questioning our choice. The exterior looked run-down, almost like a housing project. Inside was updated & seemed ok. We noticed the upstairs was unbearably hot, over 90 degrees. The AC was clearly broken; the unit outside wouldn’t even turn on. It was not clean: long dark hairs on the bathroom mat upstairs, broken glass in the bottom of the dishwasher, no dish soap, barely any dishwasher pods. We found a Keurig in the unit but it was broken — and there was no coffee anyway.We notified management right away about the AC, broken glass, & coffee maker. We reminded them repeatedly about the heat & they said “we’re working on it.” It got worse as outside temps climbed above 95 degrees.By Sun, they finally brought over a small portable AC unit — which was only powerful enough for a single room. We had to lug it up & down the stairs depending on where we were. At night, it kept one bedroom tolerable while the other remained miserable.By Mon it was clear they didn’t want to pay for an HVAC technician on a weekend. He said he was available all weekend. The tech waited over an hour for management’s authorization to make repairs. They didn’t respond to him so he left. By Tues we had to just book another rental & check out early.When we 1st arrived, they said we couldn’t check in early because another guest was checking out. So it seems like they’re running this AC con with multiple guests…
Marah H.
Se hospedó 6 noches en julio de 2025