4/10 Malo
Joan R.
3 oct. 2025
No le gustó: Limpieza
The house is not at all like it was advertised. Heated pool and hot tub broken. Hardly used as too cold. When I booked -these were advertised as working. I should have been notified of this change. Fire pit area was disgusting and not usable. Freezer not working properly- our food was ruined. Needs a serious deep clean. No lounge chairs by pool as there is in photo. Advertised as state of the art chef's kitchen with stainless steel appliances- they are old black appliances. No pool table or arcade game in the game room as advertised. I have requested a refund for one night stay and have been ignored by owner and management company. My husband is a city code inspector and found the water heater is not vented properly and is a carbon monoxide hazard. Did not find any carbon monoxide detectors in the home as advertised. I DO NOT recommend this house at all in its current condition. It is FAR from the "luxury" home it is advertised to be. I was very disappointed in this rental property and recommend that VBRO take it off their site until safety issues and cleanliness are addressed.
Joan R.
Se hospedó 3 noches en septiembre de 2025