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Opiniones de Texas Inn San Benito near Harlingen

2.5 out of 5
Texas Inn San Benito near Harlingen
1451 W Expressway 83 / I-69E, San Benito, TX

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 25 de 97 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 19 de 97 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 97 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 97 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 97 opiniones" "

7.0/10

Limpieza

7.0/10

Servicio y personal

6.2/10

Servicios

6.4/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Francisco Candido

Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 20 dic. 2023
Thank you for choosing to stay with us at the Texas Inn San Benito, and we appreciate you taking the time to leave us a review.

10/10 Excelente

Gerardo

Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 21 nov. 2023
Thank you very much for choosing to stay with us, and we are glad to hear you enjoyed your stay with us as well. We truly appreciate you taking the time out of your day to leave us a review.

6/10 Aceptable

Pánfilo

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Pedi habitación para no fumadores y me la que me dieron olía a cigarrillo!
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 Aceptable

jose

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
El hotel esta en buenas condiciones, nada mas en recepción mala atención, se la paso cargando la bateria de su carro tesla ,y mala atención.
Se hospedó 2 noches en julio de 2022
Respuesta de General Manager, el 26 jul. 2022
We're sorry the front desk clerk was distracted. We hope you had a great experience with us. Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2018
Respuesta de Ankur R. Bhakta, GM, el 13 ago. 2018
Thank you for staying with us and leaving a review.

10/10 Excelente

Braeden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a pleasant stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 13 abr. 2024
Thank you, for choosing to stay with us, and we appreciate you taking the time to leave us a review. We are glad to hear you enjoyed your stay, please come again.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 18 mar. 2024
Thank you, we appreciate you taking the time to leave us a review.

4/10 Malo

Rudy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not clean at all
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 14 feb. 2024
We are sorry to hear about your experience with us. Had we known about your issues at the time of your stay we would have happily exchange your room for you. Again, we apologize for any inconvenience this may have caused you, and we will continue to work hard to correct these issues.

2/10 Terrible

Juan

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
No wifi Bad tv signal Bad smelling bedspreads
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 14 ene. 2024
We are sorry to hear about your experience with us. We do have WiFi, you just need to ask for the password. We would have happily changed your bedspread had you asked us during your stay. We sorry about the tv signal, but this is out of control. We thank you for your feedback and we will work hard to make improvements.

10/10 Excelente

Rogelio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 12 nov. 2023
Thank you, for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

isaiah

Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager , el 17 nov. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

ANTONIO

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 11 oct. 2023
Thank you for choosing to stay with us at the Texas Inn San Benito. We appreciate you taking the time to leave us a review.

2/10 Terrible

Leticia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Old
The sheets were dirty. Broken fridge and Iron. Dirty yellow towels and over poor hygiene. Not recommend!
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 28 sept. 2023
We are sorry to hear about your experience with us. We did check the fridge in the room that was rented to you and it is working just fine. The iron isn't working, but had we known about this issue at the time of your stay we would have happily replaced for a new one. As for the towels, when they get washed sometimes the older towels tend to get mixed up with the newer ones, and again we would replaced them for newer ones to your liking had you notified us at the time of your stay. We apologize for any inconvenience this may have caused to you and your family.

6/10 Aceptable

Debbie

Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 27 jun. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 Aceptable

allen

Se hospedó 3 noches en abril de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

10/10 Excelente

Sylvia

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Visiting family
Loved the bed
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

Maria

Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

Perla

Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

10/10 Excelente

Julz

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great and easy check in
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

10/10 Excelente

Julz

Se hospedó 1 noche en enero de 2023
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

8/10 Bueno

Kenneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly service and a good price.
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

Reynaldo

Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

Lucia

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hair on my supposedly new sheets, paint was peeling off, dirty carpet. The front office smell like really strong curry.
Se hospedó 4 noches en septiembre de 2022
Respuesta de General Manager, el 7 oct. 2022
I’m sorry about the experience you had with us. Our front office is closed to the public, and for safety purposes we only rent our rooms through the night window. The room we put you in was downstairs and all our downstairs rooms have tiles. We did offered to replace your sheets, blankets and bedding for you. The housekeepers can simply make mistakes, and we will work on making improvements.

4/10 Malo

Hector

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I felt like i got catfished by you guys, i reserved a 2 bedroom and i get there and the receptionist said i only reserved a 1 bed , then you guys post fake pictures of the rooms for rent when in actuality the rooms look like a crackhouse , its dirty with holes on the furniture and broken things with half ass repairs , and hopefully they wont try to blame the broken things on me , i dont like the fact that expedia posted fake pictures, and the a/c sucked as well, i dont think ill be using expedia anymore
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager, el 7 oct. 2022
We are sorry about the experience you had. We do have different room types. We are currently making renovations at the time, including our furniture. You did in fact reserve a double bedroom, and according to our records you were given a double bedroom. We sorry for any miscommunication with our front desk staff. The pictures are not fake, that room may have been a different room type with different furniture. Had you asked at the time of your stay we would happily changed your room for you. We sorry for any inconvenience this may have caused you.

4/10 Malo

Elsa Fernandez

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t Dare!
Dirty, beds & pillows terrible, no hand nor bath soap and no trash can. Noisy AC. Never again!
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager, el 6 sept. 2022
I’m sorry about the experience you had with us. We recently made renovations to that room, and we made it was fully stocked with supplies. We checked your room and we found two garbage bins in the room. We would happily brought you more soaps, sheets & pillows to your room. The A/C is a wall unit and there is not much we can do besides replace it or move you to another room. Again all these issues could have been resolved had we known about them.

4/10 Malo

Cecilio

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Barely any contact. I thought we could pay at hotel. She refused my new card and that of my sister n law. I booked both rooms on my card. My sister n law was to pay her own room. I ended up paying both cuz she wouldn’t take her card. The rooms were nasty the doors filthy, the beds & pillows felts felt like boards. The AC kept running as if it was going to stop. Making so much noise. Never again.
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager, el 15 oct. 2022
We sorry about the experience you had with us. We collect all payments at the Hotel. Our hotel policy requires the credit/debit card as well as the cardholder's ID to be present for security purposes. It's possible that they tired running the different credit/debit cards but it came back declined. We sorry about the beds. Had we know about the issue we would happily changed your room for you. We will work on making improvements to our property.

10/10 Excelente

Nicholas

Se hospedó 5 noches en agosto de 2022
Respuesta de General Manager, el 2 oct. 2023
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

Elizabeth

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Looked nothing like the pictures
Se hospedó 1 noche en julio de 2022
Respuesta de General Manager, el 5 ago. 2022
We’re sorry to hear that you did not like the room that we provided to you. We are currently going through renovations. We are working on getting all our rooms updated to the same standards. We want to thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

8/10 Bueno

Nelson

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good hospitality, quite and peaceful
Se hospedó 1 noche en junio de 2022
Respuesta de General Manager, el 22 jun. 2022
Thank you we try our best to accommodate everyone. We appreciate you taking the time to leave us a review and for choosing to stay with us.

8/10 Bueno

Maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was very quiet and peaceful
Se hospedó 1 noche en junio de 2022
Respuesta de General Manager, el 17 jun. 2022
Thank you for your business. We appreciate you choosing to stay with us and the time you took to leave us a review.

10/10 Excelente

David

Se hospedó 2 noches en mayo de 2022
Respuesta de General Manager, el 2 jun. 2022
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No coffee
Clean basic room. My only complaints are that there is no coffee and the refrigerator doesn't work.
Se hospedó 1 noche en mayo de 2022
Respuesta de General Manager, el 17 jun. 2022
We’re sorry for any inconvenience you may have experienced. I wish you would have told the staff about your issues at the time of your stay. We would have happily provide you with some coffee and had your fridge check out by maintenance.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
It’s a pass by motel , we travel thru San Benito I found hair on the blankets, pillows are super hard and flat .. but we only wanted to rest a couple of hours so we did.
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager , el 1 may. 2022
Thank you choosing to stay with us at, and we appreciate you taking the time to leave us a review.

6/10 Aceptable

Priscilla

Se hospedó 2 noches en marzo de 2022
Respuesta de General Manager, el 29 mar. 2022
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

6/10 Aceptable

Ricardo

Viaje de negocios
Faulty shower knobs
Shower knob weren't working properly an no cold water. Ac control panel is written with marks .
Se hospedó 1 noche en marzo de 2022
Respuesta de General Manager, el 23 mar. 2022
Thank for choosing to stay with us, and we appreciate you taking the time to stay with us. We will take a look at the cold water knob and get it fixed. The A/C in that room is an older model which they discontinued to make part for. We are unable to replace the A/C panel, and we have the writing so customer know how to use it properly. We tested the A/C & heater and it works just fine. Thank you

8/10 Bueno

Elvira

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Paid for convinces
Se hospedó 2 noches en marzo de 2022
Respuesta de General Manager, el 20 mar. 2022
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

4/10 Malo

Angela

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was conveniently located right off the freeway. I reserved for 2 people and didnt know they charged extra for a 3rd person. I guess that was my fault. But i also didn't know they charged $25 for a deposit.
Se hospedó 1 noche en marzo de 2022
Respuesta de General Manager, el 19 mar. 2022
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review. Our rates are structured based on the total number of guests staying in the room. The standard rate includes two guests by default. We do charge $5.00 plus tax for each additional guest. If you look at our hotel page on Expedia, it does state that we collect a deposit for any incidentals, damages or missing items from the room. Deposits are a standard practice in the hotel industry. Please contact the hotel for a full refund of your deposit amount.

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick trip
No tissues/Kleenex and toilet ran a bit. But nice big room. Fridge and microwave always. Plus.
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager, el 1 ene. 2022
We’re sorry you did not have any Kleenex tissue in your room. We do appreciate you taking the time to leave us a review. Thank you for choosing to stay with us.

2/10 Terrible

Alberto

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager, el 25 nov. 2021
Thank you for choosing to stay with us, and we appreciate you take the time to leave us a review.

4/10 Malo

Andrew

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager, el 20 nov. 2021
Thank you for stay with us, and we appreciate you taking the time in leaving us a review.

8/10 Bueno

TaMar

Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager, el 19 nov. 2021
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

4/10 Malo

Juan

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager, el 13 nov. 2021
THANK YOU FOR LEAVING US A REVIEW AND THANK YOU FOR CHOOSING TO STAY WITH US.

4/10 Malo

Artemio

Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager, el 7 oct. 2021
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

Francisco

Se hospedó 7 noches en septiembre de 2021
Respuesta de General Manager, el 7 oct. 2021
Thank you for choosing to stay with us.

6/10 Aceptable

Alvino

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 7 sept. 2021
Thank you choosing to stay with us, and we appreciate you taking the time to leave us a review.

2/10 Terrible

Rodolfo

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disaster in “Texas “
Terrible,, did not stay due to bugs and ac not working. Attendant threatened to charge one night. We left after 10 minutes. Due also to the fact that the door jamb looked like it was kicked in and not fixed properly.
Se hospedó 2 noches en septiembre de 2021
Respuesta de General Manager , el 11 sept. 2021
We check the room we rented to you. We found no bugs. Unfortunately since we are an outdoor property sometimes bugs may get into the room from outside no matters how much pesticide we spray. The A/C does work in that room. We would not rent the room to you if the AC didn’t work. I’m not sure what you’re talking about with the door, there’s nothing wrong with the door it closes and locks just fine. According to our policy, we have to charge you for the one night. If you would have given us a chance, we would have happily change your room.

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021
Respuesta de General Manager, el 2 sept. 2021
Thank you for choosing to stay with us at the Texas Inn San Benito, and we appreciate you taking the time to leave us a review.

6/10 Aceptable

Rosa

Le gustó: Servicio y personal
Situation of hotel is not so good. Room was newly painted and carpet replaced. Overall, room was nice by did notice bed bugs when we left. Will probably not stay here anymore.
Se hospedó 2 noches en agosto de 2021
Respuesta de General Manager, el 29 ago. 2021
We’re sorry to hear about your experience with us. We will work to fix the issues you had with us.

6/10 Aceptable

Damien

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The rooms themselves were not bad but it was really difficult to figure out how the shower worked. I was able to get the water running at the bottom but could not figure out how to get it flowing at the top where the shower head was.
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 25 ago. 2021
I’m sorry about the confusion, but there is a sign in the shower with instructions. If you would have called the front desk we happily would have walked you through it.

2/10 Terrible

Ronda

Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 18 sept. 2021
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.