First the minor stuff: The location is great, but the unit itself is the size of a shoe box. One half of that shoe box is not air conditioned, so if you are at all claustrophobic, do not stay here. Also, the refrigerator did not work properly. Did I mention the location is great?
We booked this for Aug. 18-20 before hurricane Hilary appeared on the horizon. Once it became an issue, we figured we would be ok leaving Sunday. Then the National Weather Service upgraded the storm Friday night, warning of torrential rains, flooding and life-threatening conditions across southern California as early as Saturday night.(Gov. Newsom ultimately declared a state of emergency) We weighed our options and decided to leave a day early because central California was slated to be hit hardest. We feared I-10 would be a disaster on our way back to AZ. (It was later closed due to flooding). Leaving early was the correct decision to ensure our safety and our lives.
You would think the host would show some understanding when we asked for a partial refund due to the first tropical storm to hit California since the 1930s. Common decency, right? Oh no, Adam said, we did not qualify because his refund policy "does not cover situations where a storm is only a possibility" (!) and that "during your stay, the storm did not actually occur." He should work for an insurance company. "Ma'am you weren't actually in the home when to tornado struck..." Needless to say, I wouldn't recommend staying here.