I loved how friendly and helpful the staff was from checking in to even valet to take my car. I got lucky and my room was upgraded, which was really appreciated and desired after the day I had. The room itself was spacious, clean, and I felt comfortable sleeping. The only downside, which is the downside to many hotels out in busy tight cities, is parking is not included in the stay. That comes out to $40 a night, BUT at least there was valet so I didn't have to find street parking if I did not want to.