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Opiniones de 1 Hotel San Francisco

5 out of 5
1 Hotel San Francisco
8 Mission St, San Francisco, CA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 153 de 218 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 34 de 218 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 218 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 218 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 218 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Elieth

Viaje familiar
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and great place to stay
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Jennifer

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon,Thank you for sharing your feedback with us. I am disappointed that your visit did not meet expectations and I would like the opportunity to speak to you further. You may reach me directly at shawna.boyd@1hotels.com and I look forward to speaking with you.Warm Regards,Shawna BoydDirector of Front Office

10/10 Excelente

Eddy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Shawna B, el 4 may. 2024
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and we hope to welcome you back again soon. Warm Regards,Shawna BoydDirector of Front Office

10/10 Excelente

Julia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel in the best San Francisco location. Waterfront with amazing views. Very eco-friendly with excellent service. I got a wonderful massage on the property. The food was top-notch. 5 stars all around.
Se hospedó 2 noches en agosto de 2023
Respuesta de Shawna B, el 4 may. 2024
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and got to experience our wonderful amenities. We look forward to welcoming you back again soon!Warm Regards,Shawna BoydDirector of Front Office

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for sharing your positive review with us! We are so glad to see that overall, you enjoyed your experience. If you have any further details you wish to share about your stay, please kindly reach out to me at shawna.boyd@1hotels.com.We hope to welcome you back again soon!Warm Regards,Shawna BoydDirector of Front Office

10/10 Excelente

Ryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful place to stay with a great location.
Se hospedó 3 noches en abril de 2024
Respuesta de Shawna B, el 4 may. 2024
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and we hope to welcome you back again soon. Warm Regards,Shawna BoydDirector of Front Office

8/10 Bueno

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked it was New, upgraded hotel. Great food next door. View. I didn’t like the first two rooms given to me. Not at all what was described in my online booking for the price paid or photos.
Se hospedó 1 noche en abril de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, but do apologize that your first rooms did not meet expectations. I'm glad that we were able to find something that suited your needs and allowed you to enjoy the remainder of your stay. We look forward to welcoming you back soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Patrick

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
High end property, fantastic staff
Se hospedó 3 noches en enero de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Mary Onelia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Shawna B, el 4 may. 2024
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and we hope to welcome you back again soon. Warm Regards,Shawna BoydDirector of Front Office

10/10 Excelente

Sandeep

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent hotel, enjoyed every part of our stay. Very clean and comfortable and staff, especially the concierge are amazing. Would highly recommend.
Se hospedó 2 noches en abril de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. It's fantastic that you were able to meet a few of our amazing team members and comfortably enjoy our spaces. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Tetyana

Se hospedó 4 noches en marzo de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Vijay

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice ambience
Se hospedó 1 noche en marzo de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Dave

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly people and great spot. Location is perfect for those that are afraid of sf. Rooftop unbelievable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We're thrilled that you enjoyed our beautiful views and fantastic team members! We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Pasquale

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Michael, Atascadero

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hip hotel in an excellent location directly across from Ferry Bldg. Lots of quality dining options in easy walking distance.
Se hospedó 2 noches en febrero de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us and were able to take advantage of our prime location. We look forward to welcoming you back soon for another fantastic stay!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Salvador

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service excellent
Se hospedó 2 noches en diciembre de 2023
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back soon for another fantastic stay!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

fei

Se hospedó 3 noches en febrero de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Mary Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely eco friendly
Se hospedó 2 noches en febrero de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us and enjoyed our sustainability features. We look forward to welcoming you back soon for another amazing stay!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

shaun

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back soon for another fantastic stay!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

rocio

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
great eco-friendly facility. All staff was wonderful but the evening restaurant staff was not up to par with the good service provided for breakfast or front desk, guest rooms.
Se hospedó 2 noches en enero de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us but do apologize that some of the service was not up to expectation. We appreciate your feedback so that we may improve in this area. Please reach out to me at shawna.boyd@1hotels.com so that we can make things right. I look forward to welcoming you back soon for an improved stay!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic location near the Embarcadero with an amazing view of the Bay Bridge! Beautiful, unique, and well appointed hotel with a strong eco-slant. They even incorporated live plants throughout and repurposed materials from the local area. Comfy bed and a nice bar! Highly highly recommend!! A favorite hotel now and I’ve been to many many luxury hotels around the world (at the risk of sounding extremely bougie) haha
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Miechaela, petaluma

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk staff was great, the hotel felt clean and smelled great. The beds were comfortable too. I would stay here again for the price I paid. The room was offered at $399 but after resort fees and taxes it was $500. An average price for that area. But I did feel like everything else was way over priced. I was changed $11 for a bottle of water, the valet parking is $100 a night and 2 small lattes cost me $26. I didn’t like how that felt .
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Linda, San Mateo

Se hospedó 1 noche en enero de 2024
Respuesta de Shawna Boyd, el 4 may. 2024
Good Afternoon, Thank you for your review! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Warm regards,Shawna BoydDirector of Front Office

10/10 Excelente

Rhonda

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight in the City
My wife and I love to stay at 1 Hotel in SF when we are in town. The location is unbeatable and we love the restaurant as well!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

lourdes

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023

6/10 Aceptable

Asad

Viaje en pareja
Le gustó: Limpieza
The hotel is good, but not worth the price of admission. The room is average at best. We ended up getting a room with a view of some astroturf and AC pipes. While that was bad on its own, the room wasn't anything to write about either. I wasn't satisfied with the value I got out of my money.

8/10 Bueno

Janeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only complaint I had was check in was at 4pm but still had to wait an hour for my room to be ready. However the lobby was very comfortable and everything else was perfect.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sijun

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

WILLIAM

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

sophia

Nice and clean , with a nice view of the bridge and street
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dagmar

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Isaac

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Tatyana

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Not a 5 star hotel
This is definitely not a 5 start hotel- way away from the standard. The floors have a mold smell. The butlers never asked for help to unload or load the bags to the car. The butlers would not open the doors per 1hotel standard routine, they would give you a look but not open heavy doors. The room was not checked prior arrival. The toilet crane was switched off, the shower drainage was clogged and water would cover your feet. The hotel is very compact and small overall but located in convenient location.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Krystal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is very Zen and peaceful. Very beautiful and clean. Quiet and relaxing. Across from the pier. Nice place to stay would recommend 10/10. I would recommend a room with an ocean view. Its beautiful! All staff is amazing!
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Rachel

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Miyuki

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Howard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kristy

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this place!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Sonja

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
yes very much
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Samantha

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Jonathan

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Jonathan

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place with great service.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Jaime

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was gorgeous. I was disappointed in our room. We splurged for a very expensive room with a private terrace. All of the cushions were off the terrace furniture so we could not utilize it. The view was also terrible from what is supposed to be one of the best rooms. Backs of buildings, a/c and pipes, etc. Just disappointing.
Se hospedó 1 noche en noviembre de 2023